Department of Corrections
Office of Health Services
Contract Monitoring Report

Date of Report:

August 22, 2025

Period Reviewed:

January 01 – June 30, 2025

Institution:

Avon Park CI

Contractor:

Centurion of Florida, LLC

Report Number

Avon Park A2-08/25

Contract Number: C3076

Monitoring Type:

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Annual Performance Outcomes, Measures, and Standards
Monitoring
Semi-Annual Performance Outcomes, Measures, and Standards
Monitoring
Ad Hoc Monitoring

Monitoring Dates: 07/17/25 and 08/12/25
Monitoring Team Members
Taylor Rucks

Team Leader

Sabrina Gonzalez, RN

Clinical Nursing Monitor

Elizabeth English, RN

Clinical Nursing Monitor

Michelle Kimutis, PharmD

Clinical Pharmacy Monitor

Raymond Gonzalez, PsyD

Clinical Mental Health Monitor

John Joffre, DDS

Dental Clinical Monitor

Contract Monitoring Report
Avon Park CI
August 2025
Page 2

Background:
The Department conducted contract monitoring in accordance with criteria outlined in the Office
of Health Services Monitoring Plan. This monitoring included the following components:
X
desk review of records related to service delivery (including documents and databases)
X
on-site review of records maintained by the Contractor
X
interviews with Contractor and/or Department staff
X
review of grievances filed by inmates regarding Contractor’s service delivery
X
review of monitoring, audits, investigations, reviews, evaluations, or other actions by
external agencies (e.g., Correctional Medical Authority, American Correctional
Association and/or National Commission on Correctional Health Care, Department of
Health, etc.).
____ Other (explain: ___________________________________________________
________________________________________________________________
________________________________________________________________

Grady Enlow
Deputy Director of Health Services Administration

\

A CAP folder should be maintained at the institution to track progress and keep closure
records. Supporting documentation of training should include, training attendance sign-in
sheets, name of the trainer, documents used for the training, and any documentation from
medical records to document that the training corrected the issue or finding.

The CAP closure is expected within 90 days from the date-of-receipt of a written monitoring
report. For all other Corrective Action Plan requirements, see Section III., V. of the contract.

In accordance with the Contract Monitoring Plan, if a Corrective Action Plan (CAP) is required, it
should be submitted 10 days following the receipt of the final monitoring report.

Required Contractor Corrective Action:

A total of 43 performance measures were applicable for this monitoring review. We found that 8
performance measures reviewed did not meet the required standard in the contract. See
attachment A for a detailed list of these 8 measures. A list of all 43 measures reviewed is
provided in attachment B.

Performance Measures

During the monitoring review, the team identified the following findings.

Summary of Findings:

The monitoring was conducted utilizing random sampling methodology and a standard
instrument that was adopted specifically for this contract.

I I I I I