Department of Corrections
Office of Health Services
Contract Monitoring Report
Date of Report:

May 20, 2024

Period Reviewed:

July 1 – December 31, 2023

Institution:

Baker Re-Entry

Contractor:

Centurion of Florida, LLC

Report Number

Baker Re-Entry A1-12/23

Contract Number: C3076

Monitoring Type:

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1:8]

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Annual Performance Outcomes, Measures, and Standards
Monitoring
Semi-Annual Performance Outcomes, Measures, and Standards
Monitoring
Ad Hoc Monitoring

Monitoring Dates: 1/12/24 – 1/24/24
Monitoring Team Members
Robert Wisneski

Team Leader

Angelia Henderson, RN

Clinical Nursing Monitor

Jana Watson, RN

Clinical Nursing Monitor

Michelle Kimutis, PharmD

Clinical Pharmacy Monitor

Sara D’Marie, PsyD

Clinical Mental Health Monitor

Contract Monitoring Report
Baker Re-Entry
May 2024
Page 2
Background:
The Department conducted contract monitoring in accordance with criteria outlined in the Office
of Health Services Monitoring Plan. This monitoring included the following components:
X
X
X
X
X

desk review of records related to service delivery (including documents and databases)
on-site review of records maintained by the Contractor
interviews with Contractor and/or Department staff
review of grievances filed by inmates regarding Contractor’s service delivery
review of monitoring, audits, investigations, reviews, evaluations, or other actions by
external agencies (e.g., Correctional Medical Authority, American Correctional
Association and/or National Commission on Correctional Health Care, Department of
Health, etc.).
Other (explain: ___________________________________________________
________________________________________________________________
________________________________________________________________

The monitoring was conducted utilizing random sampling methodology and a standard
instrument that was adopted specifically for this contract.
Summary of Findings:
During the monitoring review, the team identified the following findings.
Performance Measures
A total of 23 performance measures were applicable for this monitoring review. We found that 3
performance measures reviewed did not meet the required standard in the contract. See
attachment A for a detailed list of these 3 measures. A list of all 23 measures reviewed is
provided in attachment B.
Required Contractor Corrective Action:
In accordance with the Contract Monitoring Plan, if a Corrective Action Plan (CAP) is required, it
should be submitted 10 days following the receipt of the final monitoring report.
The CAP closure is expected within 90 days from the date-of-receipt of a written monitoring
report. For all other Corrective Action Plan requirements, see Section III., V. of the contract.
A CAP folder should be maintained at the institution to track progress and keep closure
records. Supporting documentation of training should include training attendance sign-in
sheets, name of the trainer, documents used for the training, and any documentation from
medical records to document that the training corrected the issue or finding.

Grady Enlow
Deputy Director of Health Services Administration