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Mo Prison Phones Disaster Recovery Plan 2005 Partb

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•

VAC

VALUE-ADDEO

~

Sample Reports

COMI"UIfICATIONS

1.3

Investigative Reports
The Investigative following Reports are available to view or print:
• Account Telephone Number
List

• New Inmates Report

• Alert Notification

• Quantity of Calls Placed

• Approved Telephone Numbers
Search

• Quantity of Minutes Called

• Call Detail Report

• Released Inmates

• Calls From PIN Not at Facility
• Chronological List of Calls
• Currently Suspended
Telephone Accounts

• System Wide Blocked Telephone
Numbers
• Telephone Numbers Called by More Than
One Inmate

• Extra Dialed Digits

• Telephone Numbers Listed In More Than
One Account

• Inmate Directory

• Telephone Number Usage

• Inmate History Report

• Toll Free Numbers Called by Inmates

• Inmates Transfers

• Toll Free Phone Numbers on Inmate's
List

• Invalid PIN Attempts

• 3 Way Call Detect Report

• Locally Blocked Telephone
Numbers

•
11

VAC

•

Sample Reports

VALUe-ADDED

/""'7.-COMMUNICATlmlS

1.3.1

Account Telephone Number List
The Account Telephone Number List report displays all the phone numbers on the Allowed
List for one or more inmates. The Account Telephone Number List report displays the
following information:
• Inmate Number
• Inmate Name
• Number Dialed
• Collect
• Debit
• Allow
• Called Party Language
• Activation Date

••

• Total Telephone Numbers for Inmate
• Total Telephone Numbers
• Total Active Numbers
•

Total Inactive Numbers

Run Dolo:

1112112001

Run Time: 14.31:13

Account TelephDne Number List

Report Site: CO F
Terminal MelOng Request: COTB2_m02

Page

Fto'" 1I12lflOOl
Thru 11fll12oo1

I of

00;00·00
23;59;59

U... ID: TESTAOMIN

r.allf C.. COTB:l
DOC:
Pllonte NuDer

I

C.lJec:t

I

D_tt
IYES

In:s

ItKGUSH
ItKGUSH

Illf.lWI
Hf.lMJI

:2

•

:2
Total Attire N-uIIl en

:2

T.laIlaal:d... NulMn

o

12

VAC

Sample Reports

VALUE-ADOED

~

COMMUNICATIONS

1.3.2

Alen Notification
The Alert Notification report displays all accounts or telephone numbers placed on Alert status
by facility staff. This is regardless of whether the alert was for all calls by a particular inmate,
or calls to a particular number. Ability to see all alerts is detennined by the security level of
the User ID requesting the report. The Alert Notification report displays the following
information in chronological order:
• Inmate Number
• Inmate Name
• Dialed Digits
• Alert
• Dateffime of call
• Station ID
• Cost of call

•

• Total Number of Alerted calls

RunOate: 01112112001
RunTime: 14:40:03

Alert Notification

RepcntSjU:
COF
TmninalMUingRequelt: QACOLO WSllI

U6e1ID

FrOll\ 0ll104l2001 • 00 :OO!lO

n.u 0ll1Jl12001 - 23:59:59

TESTADMIN

,

. I=acllllf Code:

TEST 1:,.

IltmllteHame
SMITHERS, TOM

I

111111

321~

Dllte'Tlme
Alert I
ISt"'l
PHONE 09/1212001 15:20:55 0

111222

8URNS,MR

7134332628

PHONE 09/1212001

15:21:55 0

S 0.00

111333

SIMPSON, HOME R

3212683354

PHONE 0911212001

15:22:38 0

S 0.00

111444

SMITH, LENNY

7134332625

PHONE 09/1212001

15:25:07 0

S 0.00

111555

CUlT,BUZZ

3212683357

PHONE 09112/2001

15:25:37

0

$ AM

111666

CAREY, DREW

7134332625

PHONE 0911212001

15:26:41

0

$ 000

111m

FAUNT, ELLE

3212683354

PHONE 0911212001

15:27:22 0

$0.00

111lB3

CHEETUM, DEWW E

3212685953

PHONE 09/1212001

15:28:09 0

S 0.00

PHONE 09/1212001

15:28:28 0

DOC

111999

.

..

·

.

HOW, ANN

. ,

Dialed Dig/ls

3212685457

~,

.

. , "

.

,

...

,

•

A

..

I

. .'

~

.

.

.

~

. ,

.

,

,

.

. "

Cost
S 0.00

S 000
,

.

,

13

I

VAC

•

Sample Reports

VALUE-ADDED

,...-;z-COhHIlUNICAnmlS

1.3.3

Approved Telephone Numbers Search
The Approved Telephone Numbers St'arch report allows for the retrieval of specific or generic
telephone numbers inmates are allowed to call. This report is sorted by Inmate number and
telephone number. The Approved Telephone Number Search report displays the following
information:
•
•
•
•
•

Telephone Number
Inmate OOC Number
Inmate name
Facility
Number of Inmates with This Number

R\In O..te' 09l'2lf200l
R\In Time 14:4237

Report SIte:
Terminal MakingRe que ~
UserlD:

9123312543

DOC
111111

I

Approved Telephone Numbers Search
COF
QACOLO WSOI
TESTADMlN

Selected Phone N\.ftIbes(s):

•

91233m43

I

SMITHERS, TOM

InmaleName
.;,,:,...---------.l=~~--1

Number of Inmiltes with This Number:

•
14

1-'·

•

VAC

Sample Reports

VALUE·ADDED

~
COf\\MUUlCATlONS

1.3.4

Call Detail Report

The Call Detail Report displays a log of calls from specific inmates in the order that they were
placed over a specified time. The Call Detail report displays the following infonnation:
• Inmate Name
• Inmate Number
• Trunk
• Called Number
• Daterrime of transaction
• Duration
• Completion Code
• Cost of call
• Total transactions
• Total cost

illmDIIo: 09n1l2oo1
illmTilM: 14.4312

Colorado Inmlte Phone Sv!tem
Call Oetell Report

Pop

COP
T........ NUillglle'l"'lI: QACOW_WSlll
U.trlD:
Tm'ADMIH

Rtpotl Silt:

IFtlc:I~ IIImE

14

FIOla 0911112001 000000
13j9j9
Thu O9l2ll.lool
For IloIbD.bit ondCol1t<tClllI

TESTBED 1

Inm......m.

lot

I

Fec:llWCoK TEST' 1

I DOC IlRK I Cell.d Ilbr I

OeWTine

lOUR

I ~:': I

Cast

SIo1ITHERS,TOM,

111111 2

3212683354

00/12f2O)1

16:)) 33

~7

10

10.00

SIo1ITHERS,TOM,

111111 6

3212683354

!!lI1212OO1

16:35 22

~7

0

$3.00

SIo1ITHERS,TOM,

111111 6

3212683354

lBI12f2O)1

16:42:43

~7

0

$300

SMITHERS,TOM,

111111 6

3212683354

00/12f2O)1

16:50 OA

~7

0

5200

SIo1ITHERS,TOM,

111111 6

32126833S4

00/12f2O)1

16:57:25

~7

0

5200

SIo1ITHERS,TOM,

111111 6

3212683354

!!lI1212OO1

17.0U7

~7

0

5200

•
15

VAC

•

Sample Reports

VALUE·ADDED

~
COIl""UNICATlONS

1.3.5

Chronological List of Calls
The Chronological List of Calls report displays a log of calls from a facility in the order that
they were placed. This report displays all attempted calls. The Chronological List of Calls
report displays the following information in chronological order:
• Inmate Number
• Daterrime of call
• Duration of call in seconds
• Dialed Digits
• Call Type (Local. Long Distance, International)
• Line Number
• Station ID
• Cost of call
• Total Facility Calls

•

• Total Facility Minutes
• Total Facility Cost

RunDue: 0912112001
RunTime: 14:44:41

Chronological List Of Calls

ReportSJ1e:
COF
T .rmine! MekingRequ..: QACOLO_WS01
UnrlO:
TESTADMIH

IFecilly H-..e:
DOC
111111
111111
111111
111111
111111
111111
111111
l111tl
111111
111111
11111'
1111"
111111
111111
111111

I

F,om 09I04f.lOO I
Tt.u 0912112001

I

Facilly Code TEST 1

TEST BED t

OateITine
9/12'{)1 4:Il:33 PM
91t2,{)1 4:35:22 PM
9/12'{)1 4:42:43 PM
91t211Jl 4:50:04 PM
9/1211Jl 4:57:25 PM
91t211Jl 5:04.17 PM
9/1211Jl 5:12:07 PM
9/1211Jl 5:19:28 PM
9/12'{)1 5:26:48 PM
9/1211J1 534 07 PM
9/,211J, 5:4128 PM
9/,2,{)1 5:48:48 PM
9/1211Jt 556:09 PM
9/1211Jl 6:03:29 PM
9/1211Jl 6:10:48 PM

00:00:00
23:5959

I Duration I
397
397
397
397
397
397
397
397
397
397
397
397
397
397
397

Dialed Dlgl1s
3212683354
3212683354
3212683354
321268335.1
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354
3212683354

I

Call Type
InterState
InterStale
InterState
InterStale
InterSlale
InterState
InterState
InterState
InlerState
InterState
InlerState
InlerState
InterState
lnlerSlate
InterState

I Line I Station I
2

6
6
6
6
6
6

6
6
6
6

6
6

6
6

0015
0014
0014
0014
001.\
0014
OOt4
0014
0014
0014
0014
0014
0014
0014
0014

Cost
$000
$3.00
$300
$2.00

$2.00
$2.00
$2.00
$200
$2.00
$2.00
$200
$200
$200
5200
$2.00

•
16

•

VAC

sample Reports

VALUE-ADDEO

~

CO/l'MUftICATIONS

1.3.6

Currently Suspended Telephone Accounts

The Currently Suspended Telephone Accounts report lists all inmate telephone accounts whose
calling privileges have been suspended. Records are sorted by Inmate Number, and then by
date of suspension. The Currently Suspended Telephone Accounts report displays the
following information:
• Inmate Number
• Inmate name
• Dateffime suspension began
• Datelfime suspension ends
• Number of days of total suspension
• Days to be Suspended

•

• Days already Suspended
• Suspended Days Left
• Total Number of Suspended Accounts

RunDa1a: 09n112001
Run Tim.: 14:47{)6

Colorado Inmate Phone System
Currenttv Suspended Telephone Accounts

S.I.cte4Silu TEST

R'l'Olt Sde:
COF
T nminl1 MolcingRe'l'Mll QACOW_WSlll
U.erlD:
TESTADMIN

F8c11lr Code

DOC:

111444

Staft Date 09121f.2001

LENN Y

"lddleName

End TIme

09122J2001

End Date:

DOC:

733200

Staft Date: 09121f.2001

DlIJII
to b.
S__nd.d:

lat Nam.:

WELDON

Staft TIme:

First Hame:

CHARLES

End Date:

Days A1reaq
SuilDended:
Suspended DlIJII
left;

Middle Nama R
Total Number of Suspended Attwnts:

•

. 1'PST I·'..

DlIJII to be
S_ended:
Days Alreaq
S_ended:
Suspended DlIJII
left:

Stal1 TIme:
First Hame:

Io!

p. .

09122J2001

End TIme

0

0

2

17

_.

VAC

•

Sample Reports

VALUE-ADDED

/7..-

COII1MUHlCATlOHS

1.3.7

Extra Dialed Digits
The Extra Dialed Digits report lists all calls that extra dialed digits were detected within a
specified period. The Extra Dialed Digits report displays the following information in
chronological order:
• DatelTime
• Inmate Number
•
•
•
•
•

Inmate Name
Dialed Number
Station ID
Facility
Total Number of Calls With Extra Digits Dialed

Run De.te: 0912112001
Run Time: 14:56:37
R&portSite:
COF
Tetmine.l MalcingRequelt: QACOLO_\VS01
UserlD:
TESTADMIN

IFacUlty Hame:

From 09J0412oo1 - 00 :00:00
TUu 0912112001 - 23 :59:59

Facllty Code: TEST 1

TEST EED 1

Datlflbne

I

DOC

I

Inmate Name

I

Dialed Number

IStation IFacllty

09/2112001

1452:39

111333

SIMPSON, HOME R

97281133325

15

TEST 1

09/2112001

14:54:21

111777

FAUNT, ELLE

97281133325

15

TEST 1

0912112001

14:55:53

111888

CHEETUM. DEWW E

9728ffi3389

15

TEST 1

Total Number of CaUs ViIi.... Extra Digi1s Diated:

1.3.8

•

Extra Dialed Digits

3

Inmate Directory

•

The Inmate Directory report displays a log of all inmates requested by facility or statewide
within a specified time. The Inmate Directory report displays the following information:

18

•

VAC

sample Reports

VALUE-ADDED

~

COMMUNICATIONS

• Inmate Numbers
• Inmate Name
• Total Number of Inmates

Run Date:

0912112001

Run Time: 14:49:26

Inmate Directory Report

RepotlSitt:
COF
Temlinel MtIar:liReque&: QACOl..O_WSOI
U..rID:
TESTADMIN

DOC

111111
111134

•

111m

111333
111444
111555
111666
111777
111888
111999
733100
73321X1

920001
92OCll2

920003.

IlnmateN. .
SMITHER S,TOM.
SMITHERS,TOM.
BURNS,MR.
SIMPSON,HOME,R
SMITH,LENNY,
Cun,BUZZ.
CAREY,DREW,
FAUNT ,EllE,
CHEETUM,DeNW,E
HOW,ANN,
REED,a,
WELDON.CHARLES,R
GUY XFER.GUY
TEST,GUY,TEST
.. _TEST.GUY3.TEST. _

From 09/1012001
Tau 09/2112001

A

• •_.

A

••

_

.

.

. - ..

.

~

.

.

00:00:00
23:59:59

-

•
19

VAC

•

Sample Reports

VALUE-ADDED

/7--

COMMUNICATIONS

1.3.9

Inmate History Report
The Inmate History Report displays all transactions placed by inmates over a specified time.
The report includes Debit calls, Collect calls, deposits. refunds, transfers. and/or changes to
inmate telephone list. The Inmate History report displays the following information:
• Inmate Number
• Inmate Name
• Daterrime of transaction
• Transaction Description
• Total Inmate Transactions

0912112001
RunTime: 14:50:09

•

Run Date:

Inmate History Report

Report Site:
COF
Tenninal Making Requelt: QACOLO_WSOI
UserID:
TESTADMIN

IFacllty Name:
DOC
111111

.

.

-

lEST BED 1

Inmate Name
I
SMITHERS,TOM,

From 09/1112001
0912112001

n.u

00:00:00

23:59:59

I

Facllty Code: lEST 1

I

DatelTlme
09/1212001 15:20:03

I Transaction Des crlptlon
ADD· IN MATE

111111

SMITHERS,TOM,

09/1212001

15:20:55

111111

SMITHERS,TOM,

09/1212001

15:32:17

AC CO UNT·O EPOSIT

111111

SMITHERS,TOM,

09/1212001

16:30:33

COLLECT-CALL

111111

SMITHERS,TOM,

09/1212001

16:35:22

DEBIT· CALL

111111

SMITHERS,TOM,

09/1212001

16:42:43

DEBIT-CALL

111111

SMITHERS,TOM,

09/1212001

16:50:04

DEBIT-CALL

111111

SMITHERS,TOM,

09/1212001

16:57:25

DEBIT-CALL

111111

SMITHERS,TOM,

09/1212001

17:04:47

DEBlT· CALL

111111

SMITHERS,TOM,

09/1212001

17:12:07

DEBIT-CALL

1.3.10

.

.

..

Inmate Transfers
The Inmate Transfers report displays accounts received or transferred from each facility over a
specified period. The Inmate Transfers report displays the following information:

20

•

•

VAC

Sample Reports

VALUE·ADDED

~

COMMUNICATIONS

• Inmate Number
• Inmate Name
• PIN

• Facility code transferred From
• Facility code transferred To
• Suspend (Yes or No)
• Notes

RunDate: 0912112001
RunTime: 14:5HJ4

•

Inmat. Transfers

ReportSiU:
COF
Terminal MakingRequest: QAOOLO_VVSOl
U Set ID:

From O9,{1112oo1
Tbu 0912112001

TESTADMIN

Date OfTrensfer :

0911212001

Feci., Code: TEST 1

IFecl" Name: TEST BED 1
DOC
111111

I

Inm.teName
SMITHERS,TOM,

IPIN

IFrom

ITo

A22A

2900

2900

ISuspend INot..
N

111111

SMITHERS,TOM,

AnA

2999

2900

N

111134

SMITHERS,TOM,

0234

2999

2900

N

111222

BURNS,MR,

1021

2900

2900

N

111222

BURNS,MR,

1021

2999

2900

N

111333

SIMPSON,HOME,R

2900

2900

Y

1.3.11

•

00 :00:00
23:59:59

..

1013
. .

.

.

. .

.

. ..

Locally Blocked Telephone Numbers

The Locally Blocked Telephone Numbers report generates a list of phone numbers locally
blocked in the system for the local facility. When an inmate attempts a call to a number on
this list, the call is blocked and issued a Completion Code. The Locally Blocked Telephone
Numbers report displays the following infonnation:
• Telephone number

21

VAC

•

Sample Reports

VALUE-ADDEO

~
COMMUNICATIONS

•

Inmate Number (if blocked for individual inmate)

• Inmate name (if blocked for individual inmate)
• Facility code of inmate (if blocked for individual inmate)
• Not Allow Reason for block (comment or description)
• Total number of inmates with the telephone number on their lists

Run Date

0912112001

RunTime'

24.540.5

Locally Blocked Telephone ~mb.rs

Report Slle:
COF
Temune.1Me.kIngReques QACOLO_WSOI
UserlD,
TESTADMlN

011442345678
DOC
111444

I

Selected Sites:

TEST

I
InmllleN_

SMITH,LENNY,

I

Filclily

I

TEST 1

Not Allow RellSon

I

Direct and Collect Calls. Reason.

I

Hot AJlow Reason
Direct and Collect Calls. Reason:,

I

•

Humber Of Inmates With This Number:

I

01192214936993
111333

I
SIMPSON,HOME,R

Facilly

TEST 1

I

I

Humber Of Inmates With This Humber; 1

2143736965
DOC
733200

I

I
InmateH_

WELDON ,CHAAlES,R

I

Filclily

TEST 1

I

Hot Allow Reason

Direct and Collecl Calls Reason',

I

I

Humber Of Inmates With This Humber:

•
22

VAC

•

Sample Reports

YALUE-ADDED

~
COMMUNICAnONS

1.3.12

New Inmates Report
The New Inmates Report displays new inmates that were added into the system. Inmates are
grouped by facility. The New Inmates report displays the following infonnation:
• Date Added
• Inmate Name
• Inmate Number
• Notes
• Inmate Count by Facility
• Total New Inmates for Report

•

Run DlIu: 0912112001
RunTime: 14:.55:01

New Inmate Report

Report Site:
COF
Tllmlinl1 MakingRequea: QACOLO_ \VS01
TESTADMIN
UndD:

-Fadlly'Code:

IFadIlyNIme: TEST BED 1
Date Added
09/12J2001

-

.. "''''-/'1 '

I

I

Inmat.Name

111111

09/12J2001

SMITHERS,TOM.

111134

09/12J2001

BURNS,MR.

111222

09/12J2001

SIMPSON,HOME,R

111m

09112J2001

SMITH ,LENN Y,

111«4

09/12J2001

CUTT.BUZZ.

111555

09I12J2001

CAREY,DREW,

111666

09/1212OJ1

FAUNT,ELlE,

111m

v"."

"."

_

" ,-

'.,

• " . .- ' • • v

".

OJ'

..

".

';"

-

-

-

I

TEST 1

I

DOC

SMITHERS,TOM.

_ .~ .'

00 {lO:OD
23:59:59

From 09,u112001
Tau 0912112001

"."

...,

"

Notes

_"

"."

.'

-

"

-.,

'

"

,

/'•

•
23

_.

VAC

•

Sample Reports

VALUE-ADDEO

/7.--

COlllMUfflCATlOHS

1.3.13

Quantity of Calls Placed
The Quantity of Calls Placed report lists calls placed by the inmate that exceeded the userdefined parameters. The facility may optionally select only Debit calls. Collect calls. or both
(completed calls ONLY). The Quantity of Calls Placed report displays the following
information sorted by the number of calls made in descending order:
• Inmate Number
• Inmate Name
• Facility
• Number of Calls
• Total Number of Inmates that Made at Least 'X' Calls 'X'

Run Date: lJ9fllflOOl
Run Time: 14:55:48

Report Site:
COF
Terminal M alcing Requelt: QACOlO_WS01
UurlD:

DOC
111222
111555
111111
111666
111333
111444
992901
920001
920003

From lJ9JOlflOOI to 09f21flDO 1
For Both Debit lind conectCetIs
Minimum Number ofcalls:
2

TESTADMIN

IFacllty Nine:

•

Quantity orealls Placed

TEST BED 1

Faellly Code: TEST 1

I

I

Inmate Name
BURNS,MR
cun, BUZZ
SMITHERS, TOM
CAREY, DREW
SIMPSON, HOME R
SMITH, LENNY
TEST, GUY T
GUY. XFER GU Y
TEST, GUY3 TEST

T01al Number of Inmates That Made at least

FacBlty

2900
2900
2900
2900
2900
2900
2900
2900
2900

2 Calls:

I

#
226
222
221
216
191
191
6
2
2

of~1s

9

24

•

•

VAC

Sample Reports

VALUE-ADDED

/7--

COMMUNICATIONS

1.3.14

Quantity ofMinutes Called
The Quantity ofMinutes Called report lists calls placed by the inmate that has exceeded the
user-defined total amount of minutes for a specified range of time. Debit calls, Collect calls,
or both may be selected for the report. The Quantity of Minutes Called report displays the
following infonnation sorted by the total number of minutes called in descending order:
• Inmate Number
• Inmate Name
• Number of Minutes
• Total Number of Inmates that Called for at Least 'X' Minutes 'X'

RunDlI1e: 0912112001
RunTime: 14:57:31

Quantity of Minutes Called

Report Site:
T ermina! MUingRequelt:

COF
QACOLO_WSOI

UudD:

TESTADMIN

Ihclly Milne: . -TEST BED 1
DOC
111444
111333
111222
111666
111111
111555
992901

FrOtl\ 09.(1112001 to 0912112001
For Both Debit end cone~tCells
Minimum Mimtes
2

.. FadIyCode: TEST 1

I

lnmllte Mime
SMITH, LENNY
SIMPSON, HOME R
BURNS,MR
CAREY, DREW
SMITHERS, TOM
curr, BUZZ
TEST, GUY T

Total Number of InmatesTbet Called font least

1.3.15

I

Fac:llly
2900
2900
2900
2900
2900
2900
2900

2 Minutes

I

II of Minutes
1629
1625
1620
1606
1576
1574

..

7

Released Inmates
The Released Inmates report displays inmates released from incarceration and removed from
system using Manual Transaction. The Released Inmates report displays the following
infonnation:

25

VAC

•

sample Reports

VALUE·ADDED

~
COMMUNICATIOHS

• Date of Release
• Inmate Number
• Inmate Name
• Balance
• Total Inmates Released For: 'X'

RunDa1e: 0912112001
Run Time: 14:58£13

Released Inmat•• For: 2900

Report Site:
COF
T erminu M alcin8 Re que a: QACOLO_WSO 1
UntlD:
TESTADMIN

From 0910412001

Tau 0912112001

1L:.,;F8:.;:cDr;;;:.;.;£.:.;,N8m=c:::.......TE.:...:;;:.;:.ST.:.....::..:BE:.;:D:.-1:....:...:....··'-,-'.......;....'..:.......;
. .~.':.....-.....:.F...:
• .;;:.::d:.:.::ly~CG=dc:..:.....:...~,TE.:...:;;:.;:.ST-.:...,'._{'.;..;
..,_--:...~

00:00£10
23:59:59

•

.:.-i,l

Date OfR.t.ase: 09/17t1l1

DOC
920001
92lllO2

I

tnma_Nam.
GUY ,XFER,GU Y
TEST,GUY,TEST

Totallnmat.. R.I....d For: 09/17t1l1

I

Oatance

I

Oalance

so.oo
SO.oo

2

Oat. Of R.I....: 09/16t1l1

DOC
92lDl3

92OOJ4

I

Inmate Nam.
TEST ,GUY3,TEST
TEST,GUY4,TEST

SO.oo
SO.oo

•
26

o

VAC

Sample Reports

VALUE-ADDED

/7.-

COA'MUNICATIOHS

1.3.16

System Wide Blocked Telephone
The System Wide Blocked Telephone report produces a list of phone numbers globally blocked
throughout system. When an inmate attempts to place a call to a number on this list, the call is
blocked and issued the Completion Code #1. The System Wide Blocked Telephone report
displays the following information:
• Telephone Number
• Block Description
• User ID
• Site Code
• Block Type

•

RunDale: Oll~OOI
RunTime: 09:11:01

System Wide Blocked Telephone

Report Site:
COF
Tenninlll MlkingRequelt: DRDC_WSOI
UcerID:
testedmin

I

719-269-4260

Bloet Description
CDOe FAA UNE

Selected SiUs: BVCF, COCO, CTCF, DRDC

I UserlD I SlteCodel
testadmin

I

720.XXX..xxXX"

Block Description

I UserlD I SlteCodel
testadmin

_-78&~1

'v

.

'.

" I

Block Description

J12-t54·t.

,

Block Description
BLOCK TEST

CTCF

I

User II)

testadmin

COCOF

I SIt8Codei
COCOF

Block Type
Blocked by Facility
Block Type
Blocked by Facility
Block Type
Blocked by Facility

I UserlD I Site Code I
testadmin
testadmin

COCOF
DRDC

BloetType
Blocked by Facility
Blocked by Facility

27

VAC

•

Sample Reports

VALUE-ADDED

~

COMMUIIICf<T1mIS

1.3.17

Telephone Numbers Culled by More Than One Inmate
The Telephone Numbers Called by More ThOll One Inmate report displays telephone numbers
called by user-defined inmates within a user-defined range of dates and times. The records are
grouped by telephone number. The Telephone Numbers Called by More Than One Inmate
report displays the following information:
• Inmate DOC
• Inmate Name
• Date of call
• Originating Station
• Facility name
• Total Calls
• Total Inmates

Run Date: 0912112001
Run Time: 15 01:22

Terminal MakingRequea

COF
QACOLO_VVSOI

UserID:

TESTADMlN

Report Site:

From 0911)112001 - 0000:00
TtJ-u 0912112001· 23:59:59
Minimum Number oflnrnate s:
2

I
DOC
111111
111111
111111
111134
111134
111222
111333
111333
111444
111444
111555
111666
111777

-

•

Telephone Numbers Called
By More Than One Inmate

I

Inmate NiIITM!
SMITHER S, TO M
SMITHERS, TOM
SMITHERS, TOM
SMITHERS, TOM
SMITHERS, TOM
BURNS, MR
SIMPSON, HOME R
SIMPSON, HOME R
SMITH, LENNY
SMITH, LENNY
CUTT, BUZZ
CAREY, DREW
FAUNT, ELLE

I

..

Date
09/12/2DDl
09/13f2{)O 1
0912112001
09/1212001
0912112001
09/12120[11
09/1212001
09/1812001
09/1212001
0912112001
09/1212001
09/1212001
09/12120(11

I Station I Facility
0

0
0
0
0
0
0
0

0
0
0
0

0

TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST
TEST

1
1
1
1
1
1
1
1
1
1
1
1
1

•
28

•

VAC

Sample Reports

VALUE-ADDED

~

COMMUNICATIONS

1.3.18

Telephone Numbers Listed in More Than One Account

The Telephone Numbers Listed in More Than One Account report lists all telephone numbers
listed on more that one inmate's list of Allowed numbers. The records are sorted by telephone
number, then by Inmate Number. The Telephone Numbers Listed in More Than One Account
report displays the following information:
• Telephone Number
• Inmate Number
• Inmate Name
• Date Activated (date phone number was placed on the list)
• Facility
• Telephone Number 'X' Appeared 'X' Inmate's Lists

•

Run Date: 0912112001
Run Time: 15 :03:.S7

Telephone Numbers Listed
In More Than One Account

RepottSite:
OOF
Terminal MUingRequea: QAOOLO_WSOI
UserID:
TESTADMIN

From
Tma

01~11l999
01~1/1999

3l12&8D5t" . :,~"~J"'~,.~.:~·.';I

DOC
111111
111333
111m

I

Inmat. Narne

SMITHERS, TOM
SIMPSON, HOME R
FAUNT, EllE

Telephone Nu....

3212683354

Aftp......

I

Date Ac:dvated
09/13f2001
0911212001
09/1212001

00110:00
00110:00

I

Fedlly
TEST 1
TEST 1
TEST 1

3 Inmate's LIstL

•
29

-- . _ . _ - - - - - - - - _ . _ - - - - - - - -

VAC

•

Sample Reports

VALUE-ADDEO

~
COf\lMUNIC"TIO~S

1.3.19

Telephone Number Usage
The Telephone Number Usage report lists calls made to user-specified telephone number(s).
The wildcard (%) can be used to search for and select number patterns. Additional search
filters include: Completed calls, Uncompleted calls, Debit calls, Collect calls, and Duration of
calls. The Telephone Number Usage report displays the following information sorted by
phone number and then chronologically:
• Telephone Number
• Inmate Number
• Inmate Name
• Daterrime of call
• Duration
• Cost of call
• Facility

•

• Total calls
• Total calls for the report

RunDou: 0912112001
RunT""•. 15:05:52

Telephone Number U••ae

Report SlUe
COF
TemlIIlI1 MoIang Roquell QACOLO_WSOI
U..dO
TESTADMlN

From O9J11112ool
O9J21l2ool

n.u

00:00:00
23:59:59

For Both Debit ."d Collec:tC.n.
Mmimum Cell DwWOll

972801»Z'5
DOC

I
InmaleHame

I

25

I Fadllty
$1.00 TEST 1

15:55·41

3'1

$100 TEST 1

U:52-:39

5

$100 TEST 1

14:54·21

7

$1.00 TEST 1

DalelTlme

92lJl)1

GUY XFER,GUY

0911612001

155326

92lJl)1

GUY XFER.GUY

09/1612001

111333

SIMPSON,HOME ,R

0912112001

111777

FAUNT ,ELLE,

0912112001

Tolel ClIIIs:

IDuralionl

CDSI

4

Tolal calls'or repOI1: 4

•
30

•

VAC

sample Reports

VALUE-ADDEO

~
CO~lI~UNlCATIOHS

1.3.20

Toll Free Numbers Called by Inmate
The Toll Free Numbers Called by Inmate report lists toll free numbers (800,866,877,888
etc.) called by inmates. The Toll Free Numbers Called by Inmate report displays the
following infonnation:
• Dateffime of call
• Inmate number)
• Inmate Name
• Toll free Number
• Station lD
• Total Number of Calls to Toll Free Telephone 'X'

•

Run Date: 111211200 1

ToD Free Numbers Called by Inmates

Rutl Time: 14:34:10

From 09,{J 11200 I
Thfu 1112112001

Report Site: COF
Tenninal Milking Request: COTB2_WS02
UndO: TESTADMlN

00:00:00
23:59:59

'--' , F-mt)- C...:
Date/n••

DOC

ha.ate N...

o

•
31

VAC

•

sample Reports

VALUE-ADDED

~

COMMUNICATIONS

1.3.21

Toll Free Phone Numbers on Inmate's List

The Toll Free Phone Numbers on Inmate's List report lists inmates with toll free numbers
(800,866,877,888, etc.) on their Allowed List. The Toll Free Phone Numbers on Inmate's
List report displays the following information:
• Inmate Number
• Inmate Name
• Toll Free Number
• Total Number of Calls to Toll Free Telephone 'X'

RunDate: 0912112001
RunTime: 15:06:57

Toll Fr.e Phone Numbers on Inmat.'s List

Report Site:
COF
Tenninll1 MUingRequea: QACOLO_VVSOl
UndD:
TESTADMIN

IFedl1ty Name:
DatefTlme

.:~. '"T<.~

.. ': .:-.'

•••
.0.,
1

From 0910112001
Tb'u 0912112001

I
... >I.",

.: .FaCiIIty Code:

DOC

Total Number of Calls to Toll Fr.e Telephone

1.3.22

Inmate Name

•

00:00:00
23:39:59

" . ),:: -1·

IToll Free Numb_I

0

3 Way Call Detect Report
The 3 Way Call Detect report displays the number of times a 3 way call was detected on an
inmate's Allowed call list. The 3 Way Call Detect report displays the following information:

•
32

•

VAC

sample Reports

VALUE-ADDED

~

COMMUNICATIONS

• Inmate Number
• Dateffime (of the call)
• Duration (of the call)
• Dialed Digits
• Call Type (Local. Long Distance. International)
• Station ID
• Total Number of 3 Way Calls Detected

Run Date: 11/21/2001
Run Time:

•

14:35:41

3 Way CaD Detect Report

ReportSite:

Tel1l\inal Making Requut:
U.erID:

DOC

COP

From 0812712001
ThN 1112112001

COTB2_WS02
TESTADMIN

Datelrla.

T.... N8IIIer.U . , Can. D. . . .:

COF

Selected Sites:

D. . . .

00:00:00
23:59:j9

CaB Tn.

• COTB

I Stadl. I

0

•
33

•

1. PeS' INMATE PHONE SYSTEM HELPS BUST DRUG DE.AL

•

AT mE ST. JOHNSBURY PRISON IN. VERMONT
STORY AIRED BY .. LOCAL N~S CHANNEL (WC~
1. .PCS' INMATE PHONE SOLUTIONS PREVENT LONG
DISTANc;E Pl{ONE SCAM .. ARTICLE IN ~ORRECTIPNS FORUM

Prepared for the State of Missouri by pes

.."71wo.~"
...
.
..'

Public Communications Services, Inc•

•

•

PCS' INMATE TELEPHONE SYSTEM HELPS PREVENT CRIME

1. pes' Inmate Phone System Helps Bust Drug Deal at a Prison in the State of
Vermont
PCS is sole provider of Inmate Telephone Services at all the State of Vermont
Correctional Facilities since 1999. (See attached Reference Letter.)
Recently, our robust inmate telephone recording and monitoring system helped bust
a drug deal scheme by inmates at a prison in St. Johnsbury, Vermont. The Drug Bust
News was aired by the Local News Channel WCAX. (Please view the attached

DVO for the News Coverage.)
STORY TITLE: "DRUGS"
STORY DATE: 6-6-2005
Description: Drug bust at prison in St. Johnsbury. - State of Vermont
TIME: 6PM I NEWS
Below is the News Transcript as it aired on June 6,2005.
(Anchor Reads)

•

Seven suspects have been charged in an alleged conspiracy to smuggle cocaine
into the Saint Johnsbury prison. Police say the case was cracked thanks to careless
convicts who recklessly planned the caper on tape-recorded prison phones. But as
Brian Joyce reports ... the smugglers may have just been unlucky.
(Reporters Story)

(Sgt. J.P. SinciairNt. State Police says:)"This is probably the third case that's been
referred to me that was generated over the phone system."
Detective J.P.Sinclair has been with the state police for 15 years. Only rarely have
the tape recordings of convicts phone calls produced criminal charges.
So he was surprised three months ago when the monitored phones at the St.
Johnsbury prison provided the evidence to charge seven suspects in a drug
smuggling conspiracy.
(Sgt.J.P. SinclairNt. State Police says:)'We found that some of the calls were
referencing the drugs as "presents for the kids" and "the upcoming party."
Joyce:"And that was going to be the delivery of the drugs?" Sinclair:lCorrect."

•

Four of the seven were in court today. All pled innocent to smuggling 1-thousand
dollars of coke and pills into the prison. Two were inmates at the time of the alleged
smuggling and they are still behind bars --- a third is an 18-year-old high school girl
facing up to 25 years if convicted - and the fourth is a former inmate who was

allegedly caught on tape ordering his wife to deliver the drugs.
(Reporter Brian Joyce:"The inmates know that their phone calls on these phones will
be recorded. That's the good news as far as prison security here in Vermont. The
bad news is that there's only one employee to monitor all of the phone calls.")

•

(Celeste Girrell/St. Jay Prison Superintendent says:)" One person listening to all
those hours of phone information is not going to be sufficient."
Prison Superintendent Celeste Girrell knows that inmates brazenly plan drug deals
on the tape-recorded prison phones. She also knows there is little chance they will
be caught.
(Celeste Girrell/St.Jay Prison Superintendent says:)"lt comes down to a budget
issue. There aren't enough staff to run the facilities and provide the supervision in the
community. To say that we're going to take some of those precious resources and
have them monitor phone conversations, it just doesn't seem like a wise use of the
resources at this time. We need more staff."
But there is no request in this years' budget to increase prison staff to monitor the
convicts' conversations ~- so prison personnel say inspections and luck remain their
only defense in the war on drugs behind bars.
(Celeste Girrell:"The reality is there's 130 guys sitting back there right now with
nothing but time to figure out what we do for security practice and how to breach
that. That's the reality."

•

Brian Joyce Channel 3 News, S1. Johnsbury
[Anchor: Reads]
The other three suspects in the case are scheduled to be in court later this month.

•

o

2. PCS' Inmate Phone Solutions Prevent Long Distance Phone Scam· Corrections
Forum

Are these costly calls coming from your facility?

o
~,

can sav'e a facility a
great deal of money paying collect call non-payments. "Using
the KXEN AnalytIc Framework to
create a predictive model. with
more than th_ree-dozen variables,
we found a pattern and have
been able to identify fraudulent
custoIners,11 says William Lay,
the firm's director of information
technology.

•

.

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Attention: John'Stobbart
'
"
Division of ~urchasing and Mate~al~ Management
301 West High Street, Truman BlIldlng, Room 630
Jefferson City, MO 65101
"
.
.",

f~"'1

OFFENDE~EPHONESERVICES--

BESt AN:> F~AL '*FER,
'., .Due Date: Febru~Y 21~OG6'-5:00 PM CST

11859 Wilshire Sou levard,Suitf #600
Los Angeles, CA 90025
Phone: 310-231-1000
F~:310-954-3012
RCIJD FEB 21'06 AM 9:02 OA-DPMM

BAFO for B2Z05070

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STE 600
118S9WLSHIRE BI..\()
LOS M1GELES, CAocms
UNITED STATES Tet310-231·100l

sendIli

OTHER DOCU. . .TIt
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POST<

ITo: MIssouri Department of Corrections
John Stobbart
DivISion of Purchasing and Material
301 V'Mst High Street, Tnnnan Bldg,
Room 636
JEFFERSON CITY, MO 65101

on: John Stobbart·
,n of Purchasing and Materials Management
~st High Street, Truman Building, Room 630
ion City, MO 65101

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UNITED STATES

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Tel:

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Description: Proposal Matel'llIl$

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OFFENDER TELEPHONE SERVICES
BEST AND FINAL OFFER
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WAYBill:

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REQUST NO: 002, REVISION #002
10: 82Z0S070
)ATE: APRIL 12, 2006, 5:00 PM CST

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11859WlSHIRE a.\{)
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UNITED STATES Tel:310-231-1000
Missouri Department of Corrections

flO: John stobbart

Division of Purchasing and Material

301 Mst High Street, Tnnnan Bldg,

Stobbart
'chasing and Materials Management
Street, Truman Building, Room 630
MO 65101

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Room 630

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JEFFERSON CllV, MO 65101
UNITED STATES

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:>FFENDER TELEPHONE SERVICES

MAY-19-2006

16:30

DEPT REVENUE

573 522 1160

STATE OF MISSOURI
Department of Revenue
Taxation Bureau

VENDOR NO TAX DUE

PUBLIC COKKUNICATION SERVICES INC
11859 WILSHIRE BLVD sri 600
LOS ANGELES CA 90025

DATI ISSUED:

KAY 19, 2006

KISSoURI TAX ID NUMBER: 19201681
FEDERAL IDENTIFICATION NtTKBER I 954615444
The Department of Revenue, State of Missou~i, certifies that based on the
information provided the above listed taxpayer/vendor and its disclosed
affiliates do not sell taxable tangible pe~sonal property or provide taxable
services in the State of Kissouri. As a result, the above vendor and its
disclosed affiliates are in compliance with Section 34.040.6, RSMo.
This statement does not limit the authocity of the Director of Revenue to
aSseSS and/or collect liabilities under appeal or that become known to the
Missouri Department of Revenue as a result of audit or determination of
successor liability.
This certificate will remain valid until such time as the business activity
changes. Please note that any change in or deviation from the operation of
this busin~ss as o~iginally described Will render this letter inapplicable.
DIRECTOR OF REVENUE OR DELEGATE
STATE OF MISSOURI
BY:

David J. Zanone
Manager, SaleS/Use Tax
CB:DU0568
CBN045

200613900301522

TOTAL P.03

MAY-19-2006

16:30

DEPT REVENUE

TAXATION BUREAU
POBOX 3666
JEFFERSON CITY MO 65105-3666

573 522 116121

P.i212/i213

STATE OF MISSOURI
Department of Revenue
Telephone: (573) 751-9268
Fax: (573) ~22-1160
E-mail: taxcleatance@dor.mo.goy

PUBLIC COMMUNICATION SERVICES INC
11859 WILSHIRE BLVD
LOS ANGELES CA 90025-6616

May 19, 2006

RE:

MISSOURI TAX 10 NUMBER: 19201681
FEDERAL IDENTIFICATION NUMBER: 954&15444

Dear Sir or Madam!

This is in response to your request for a Vendor No Tax Due in accordance with
House Sill 600, Section 34.040.6 RSHo.
Enclosed please find the requested Vendor No Tax Due.
If you require additional info~mation, please feel free to contact us at the
above address or telephone number.
CUSTOMER SERVICES DIVISION
TAXATION BUREAU

CB:DU0566

Enclosure

CBN04S

200613900301522

----------------------~--------------------------

-~~--

--

Matt Blunt
Governor

State of Missouri
OFFICE OF ADMINISTRATION
Post Office Box 809
Jefferson City, Missouri 65102

Michael N. Keathley
Commissioner

(573) 751-2387 Fax: (573) 526-9815
TTD: (800) 735-2966 Voice: (800) 735-2466
www.oa.mo.gov/purch/purch.htm

James Miluski
m.-ector
Division of Purchasing and
Materials Management

May 19,2006
Mr. Joseph Pekarovic
Public Communications Services, Inc.
11859 Wilshire Blvd., Suite 600
Los Angeles, CA 90025
Vendor Code: 9546154440 0
Dear Mr. Pekarovic:
The State of Missouri, Division of Purchasing and Materials Management (DPMM) has received your response to RFP B2Z05070 for
Offender Telephone Services for the Office of Administration, Information Technology Services Division and the Department of
Corrections.
In accordance with Section 34.040.6 RSMo, DPMM is precluded from contracting with a vendor or its affiliate who makes sales at
retail of tangible personal property or for the purpose of storage, use or consumption in this state but fails to collect and properly pay
the tax as provided in RSMo 144.
In order for DPMM to be able to consider your response to the RFP noted above, you must verify that you are either registered to
collect sales and/or use tax in Missouri, or you are not making retail sales of tangible personal property or providing taxable services in
Missouri. You can provide this verification by submitting an official "Vendor No Tax Due" certificate issued by the Missouri
Department of Revenue. The Department of Revenue will issue the "Vendor No Tax Due" certiticate if you are properly registered to
collect and have properly remitted sales and/or use tax, or if you are not making retail sales in Missouri. Once the "Vendor No Tax
Due" certificate is issued, submit it NO LATER THAN Monday, May 22, 2006 to my attention at the address noted above. (The
certificate may also be faxed to my attention at 573-526-9818 or scannedlemailed to me at jolm.stobbart@oa.mo.gov.) If you do not
provide the "Vendor No Tax Due" certificate by the date specified above and/or maintain a compliant tax status, it may render
your proposal unacceptable for further consideration.
Vou may obtain a "Vendor No Tax Due" certificate by contacting the Missouri Department of Revenue. The attached document
provides information on how to obtain the "Vendor No Tax Due" certificate. Additional information regarding Section 34.040.6
RSMo is available on the Department of Revenue's website at hltp://w\\<w.dor.mo.gov/tax/business /salcs /hb600.htm.
If you are not already registered as a vendor with the State of Missouri, you are encouraged to register on the state's On-Line
Bidding/Vendor Registration System website (https:www.moolb.mo.gov). Instructions for registering on this website are available on
the Home page of the website.
Thank you for your attention to this urgent matter.
Sincerely,
John Stobbart
Buyer
Attachment

-- .

-~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~----_._-----_.

How To Obtain A Certificate Of Vendor No Tax Due
A certificate of vendor no tax due can be obtained from the Missouri Department of Revenue when a
business pays all of its sales/use tax in full, up to date, does not have a sales tax delinquency or
does not sell tangible personal property at retail in Missouri.
If taxes are due. depending on the payment history of the business, a cashier's check or money order may be required for
payment before a certificate of vendor no tax due can be issued.

A certificate of vendor no tax due can be obtained by contacting the Missouri Department of
Revenue, Division of Taxation & Collection, P.O. Box 3666, Jefferson City, MO 65105-3666. You
may also call (573) 751-9268, fax (573) 522-1160, or email taxclearance@dor.mo.gov. For walk-in
assistance, you can visit a Tax Assistance Center near you:
Jefferson City
3237 W Truman Blvd, Ste 100

St. Louis
3256 Laclede Station Rd., Ste 101

Kansas City
615 E 13th St., Room 127

Columbia
1500 Vandiver Drive, Room 113

Cape Girardeau
3102 Blattner Dr., Suite 102

St. Joseph
525 Jules, Room 314

Springfield
149 Park Central Square. Room 313

Joplin
1110 East 7th Street, Suite 400

ST~TE

OF MISSOURI
OFFICE OF ADMINISTRATION
DIVISION OF PURCHASING AND MATERIALS MANAGEMENT
(DPMM)
,~.~

ATTENTION:

..

Ted Wilson, Buyer
Phone: (573) 751·1692

Offender Telephone Services
RFP NO.: B2Z05070
Prepared by:

Return Due Date:
'.

SEPTEMBER 23, 2005 AT 2:00 PM CENTRAL TIME

11859 Wilshire Boulevard

."J

Suite 600
Los Angeles, CA 90025

.-- ,.

,.:.Phone:·3~231-1000

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