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This is a public comment for the Wright Petition (CC Docket#96-128).

Darin Buf alino --:_t90-:-Rtver_Road
Winthrop,MA 02152

Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington,DC 20554

Dear Chairman Genachowski,
I write to you urging for your help in passing of the Wright Petition.
The goal of the Wright Petition is not only fair pricing for interstate
prison phone calls but for the ability of prisoners to be able to
stay connected to family members and thereby creating stronger ties
to the community in which they will return. As it stands presently
the high cost of these calls are a formidable obstacle for poor
prisoners to communicate with family and friends and is detremental
to the re-entry process for prisoners returning to the community.
For those of us incarcerated the passing of the Wright Petition
will mean more than cheaper phone calls, it could possible be a
life saver. Thank you for your consideration.

SinCerelY~~~~

Received & Inspected
David Lambert
No. KD-2560
SCI-GREENE
175 Progress Drive
Waynesburg, Pa 15370

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1 9 201Z

FCC Mail Room

October 7, 2012

Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554
Dear Chairman Genachowski:
This is a public comment for the Wright Petition (CC Docket
#96-128).
Hello Mr. Chairman. My name is David Lambert and my Pennsylvania Inmate Number is KD-2560. I am an inmate at SCI-GREENE
located in Western Pennsylvania. In comment of the high prices
of telephone calls, I must say that it is totally out rages.
It cost app. $5.00 and some odd change for a 15 minute phone
call. Which is a tough pill to swallow for most of us inmates.
It is very tough considering the fact that most of us don't
have a in-house job, and there are plenty whom are on an extensive list waiting to be appointed a job. However, the inmates
that does not have a job are placed in the General Labor Pool
(GLP), in which we receive app. $12-$15 per month. This would
be enough to buy a $10.00 phone card and we'd be able to make
one or two phone calls. Even with this being an option it is
not quite the whole story. We must consider that this will only
allow an individual to call home once a month. The rest of the
story to consider is that this option mat not be available for
many, because if an individual owes money to the Crime Victims
Compensation Fund, 10% of that is deducted. Also if an individual
owes money for cost & fines or restitution, 20% is also deducted.
Therefore, the situation puts a person below $10.00 for the
month and the cheapest phone card available is a $10.00 card.
Because of this, a person's opportunity to call home is no longer
an option. As I reflect even further into this problem of high
price telephone services, there remain another obstacle which
causes friction in our situation. We are put in a situation
where we must choose between purchasing a phone card or purchasing cosmetics. This D.O.C. does not provide soap, toothpaste,
toothbrush, lotion, razor, shaving cream, Q-tips, deoderant,
hair grease, and etc. So we are pressured into making very hard
decisions, because most of us want to speak to our loved ones
like our children, or our mothers, fathers, and grandparents.
Most of our parents are older and they would love to speak to

also. One of my children, particularly speaking of my 12
year old daughter, asked me "Daddy why you don't be calling
us?" The question broke my heart. So I explained to her the
situation and further explained that I always write to her
because of the phone situation. Then I told her to be sure to
write me back and we can communicate via U.S. Mail. Mr. Chairman,
that situation was also subject to change because of the cut
backs that were made in the institution. When I first came to
prison, which was only one year ago, we were being given 10
envelopes and free postage were reduces to 8. However, it doesn't
stop there. Visitation has also been attacked. Visitation days
wre, in the past, Sun-Sat. As months pasted, Tuesday was taken.
Then Wednesday was also taken; followed by Monday. Our current
visitation schedule is Thurs-Sun, which further does not allow
us to communicate with loved ones. Not including the fact that
I am from Philadelphia and I'm being held in Waynesburg, Pa.;
which is a half an hour from W. Virginia. Not only is this Cruel
and Unusual Punishment, but it is very oppressive. One must
ask himself, "Is this a chess move in the bigger scheme of things
to pressure one to buy phone cards, Are we being further punished
by the D.O.C. after we have already been punished by the courts,
Do we have any rights, why does my family have to suffer also,
does the D.O.C. make commissions or get kickbacks for their
participation, if so, where is this money going?"
US

In conclusion to these facts and these questions, I've
formulated an opinion of these D.O.C. practices. They are
oppressors, extortionist, a monopoly, and a corrupt organization
in and of itself.
So one must ask himself, what is the best way to deal with
this? My answer is to remain patient during these trying times.
Also, I must be thankful that I was awaken to see another day.
I also must be thankful that, by minimum, I am given three meals
a day. I always reflect on the words of the late Dr. Martin
Luther king Jr. He said, "The ultimate measure of a man is not
where he stands in times of comfort and convenience, but where
he stands in times of trials and controversy."
I humbly thank you, Mr. Chairman, for your time and effort
in attempting to ratify the issue at hand.

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Andrew Hersh
JW2630
175 Progress Drive
Waynesburg, PA 15370

Receiveli & Inspected

nr,T 1 9 Z01Z

FCC Mail Room

Chairman Julius Genachowski
Federal Communications Commission
Public Comments
145 12 Street, SW
Washington, DC 20554
This is a public comment for the Wright Petition
(CC Docket #96-128)
Dear Chairman Genachowski,
My name is Andrew Hersh, I am currently incarcerated at SCIGreene in Waynesburg, PA. Waynesburg is about 4~ hours from my
hometown of Gettysburg, PA. Due to being incarcerated so far from
home it costs me quite a bit to call home.
It costs about $5.15 to
call home to my fiance and my family that is in Gettysburg.
However, my mother and other family live in Florida.
It costs
about $11 dollars for any out of state call I make to my mother.
Since I have been incarcerated I have been spending about $50.00
per week on phone cards. That may not seem like a lot to most
people, but when you are incarcerated making only prison salary of
~ 0.33/ hour.
It then forces your family to foot the additional
part of the bill.
Unfortunately for most families this is very
difficult to do.
I am somewhat fortunate that my family has
stepped up to the plate but with it costing more than $200 a month
on strictly phone calls per month, Its extremely taxing even for
those families who are willing to help.
In the economic times we
are living in $200 per month is the difference between eating or
important medication or calling and talking to those of us that are
incarcerated.
I would appreciate your support in this matter.
Prison phone calls financially do not hurt those of us
incarcerated, it hurts the law abiding, tax paying family members
of ours that are out there struggling through a dilapidated
economy. Thank you for your time and support in this matter.
Sincerely Yours

~~
Andrew Hersh
JW2630

fteeetved , 'R8peeted

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Richard Flood #BC1488
175 Progress. Drive.
Waynesburg, PA 15370
October 17, 2012
ReceiveCI & Inspected

Chairman Julius Genachowski
Federal Commtmication Commission
Public Comments
445 12th Street, SW
Washington, DC 20554

rr~T

(3 2012

Re: This is a public comment for the Wright Petition
(CC Docket #96-128).
Dear Chairman Genachowski,
I am writing you this letter concerning the extremely high
cost, that 1 and other inmates who are presently incarcerated in the SCI-Greene
institution in Pennsylvania, are paying to keep our lines of communication open with our
families. Sir 1 have presently been in the department of corrections for twenty-four
years now. and have seen many changes in those years, some for the better but many for
the worse. One of the worse being this monopolized prison phone service, that is daily
gouging prisoner's and our families.
The phone company that is dealing wi th the department of correcti ons here in
Pennsylvania, is truly taking an unfair advantage of a captive audience. Giving us no
other options but to use their phone service, and charging outrageous exorbitant rates,
when we who are in these pri son Is arn It maki n9 much of nothi ng. The department of
corrections do allow us inmates to work in the institution, but they only let us make
nineteen cent a hour, and only four to six hours a day. Sir 1 may make only fifteen
dollors a month a mere stipends, and after paying for the basic things 1 need like
toiletry items, soap, toothpaste, and deodorant, 1 don't have much of nothing left to
pay for a phone call. f-1ore less a phon~ call where 11m charged $15.00 dollors or more
for 15 minutes, to speak with my family right here in Pennsylvania.
Sir the rates that we as prisoner's are force to pay, are extremely to high. So I and
many other are reduced to just writing to our families by letters, because we can't
afford the high cost of calling our love ones.
Mr. Genachowski whatever help you can provide will genuinely be a great help to so many
in the priseo system, as well to so many struggling families who are trying to stay in
touch with their love ones.

»?~~
Ri chard F1 ood.

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ATTORNEYS AT LAW

T: (321) 622-8866
F: (321) 622-8867

E: bill@clecknerlaw.com

GLOBAL TEL* LINK PHONE SERVICES
BREVARD COUNTY JAIL, FLORIDA
October 10,2012
Brevard County Jail
Attention: Communications Director
860 CampRd
Cocoa, FL 32927
Global Tel *Link
Brian Oliver, CEO
2609 Cameron Street
Mobile, Alabama 36607
AdvancePay Service Department
POBOX 911722
Denver, Colorado 80291-1722
Office of Attorney General
State of Florida
The Capitol PL-O 1
Tallahassee, FL 32399-1050
Federal Communications Commission
445 12th Street SW
Washington, DC 20554

Re: Global Tel Link (GTL) Phone Services in Florida
Dear Brian Oliver, CEO GTL, Brevard County Jail Communications Director, AdvancePay
Service Department, the Florida Attorney General and the Federal Communications
Commission,
I am bringing a problem with the communications Global Tel Link provides, their deceptive
tactics and their unacceptable customer service to your attention for several reasons:
First, I called Global Tel Link customer service on 10/4112 because I have been having

multiple instances of dropped calls, specifically yesterday 10/4/12, I received 5 or 6 calls from
my client who is an inmate at the Brevard County Jail and the calls dropped off each time and I
was charged approximately $3.00 for each call. I immediately called and asked customer service
to refund the $25.00 credit card payment I paid on 10/4112 and they basically told me dropped
calls were not their fault without doing any checking into my complaint, it was like there was a
scripted answer customer service gave to my complaint. I was able to speak to my client for a
few seconds during one of the calls and he said the person next to him at the jail was on the
phone and his calls kept dropping off also clearly indicating this was a GTL problem. It was not
a problem with my phone. I did not have any dropped calls on 10/4/12 except for calls made
through GTL and I had dozens of phone calls that day to different numbers. I told the customer
service representative on 10/4112 that if they did not give me a refund I would dispute the $25.00
charge with my credit card company because I did not receive the services I paid for. I have
since made that complaint to my credit card company as GTL did not give me a refund.
More importantly, my client is in the Brevard County Jail could not conduct the
business he needed to conduct with me because of problems with GTL equipment/phone
services. This is not the first time the GTL system has had problems. A week or so ago over the
weekend the GTL phone system was down at the jail. Also, I have had at least 10 other GTL
calls that were dropped over the past two months, right after being connected (and of course GTL
collected their fee instantly and I did not get the service I paid for). I am asking for a refund of
$50.00 from GTL based on GTL's failure to provide the services I have paid for over the past
several months. GTL charges a $5.00 service charge each time we prepay a $25.00 account,
that's a 20% fee. On $50.00 prepays we are charged a service charge of$1O.00, again a 20% fee.
The prepay fees are in addition to the $3.00 fee for each phone call.
How and why can GTL charge such an outrageous "service fee" before they ever
provide any communications service? Who gets this fee, what does GTL do with it? Once we
accept a call from the jail we are instantly charged about $3.00 whether the call connects or drops
right off or not. GTL calls have a 15 minute time limit for the fees we pay and many times the
calls drop off well before the 15 minute limit. I am not paying for phone calls that are not
completed or that drop offright away, whether it is a problem with GTL equipment or the
interfaces ofGTL equipment with other service providers. No excuses - if we don't receive the
communications service GTL charges us up front for, GTL should not be paid, period!!!
Second, about a month or more ago I called GTL customer service to have statements
for my two accounts mailed to me. I was promised I would have the account statements within a
week or so. I have received no statements for my accounts (321) 622-8866 and (321) 626-9782
from GTL and when I asked GTL customer service representative about it on 10/4/12 he had no
answer and took no action to send me my statements.

Third, I fmd it appalling that GTL is taking advantage of those that are least able to
afford telephone services, citizens that are incarcerated by the state and their families. The
people that are in jail typically are represented by the public defender because they are declared
2

indigent, and they are unable to post bond. GTL's 20% service charges are outrageous and $3.00
for a local 15 minute call is ridiculous. I hope the Attorney General and FCC will investigate
these charges to determine if they are proper and lawful.
Finally, I received a call from an inmate at the jail on 10/8112 and followed GTL's
instructions to block all calls from the jail on my phone (321) 626-9782. GTL's recorded
message then told me to call an 800 number and I would receive a text message from GTL to
complete the process of blocking my phone from jail calls. Well it did not work. I did get a text
message from GTL after calling the (800) number and here is what it said:
"Locater Svc $9.99/mo Msg&date rates may apply for 20 lookups/mo. Reply
HELP for help www.wmw181.com Reply Y for info on # you R dialing Reply
STOP to cancel."
I replied "STOP"
GTL replied with: "You are NOT subscribed to the Locator Svc. No further
charges apply or msgs sent. For more assistance, Reply HELP or calISOO-8505400."
I am still receiving inmate calls from the jaiL This is another example of how GTL
plays games to try to take advantage of those least able to afford it by trying to sell something to
someone trying to cancel service. This really needs to be looked at by the Attorney General and
FCC.

Global Tel Link: Please respond specifically and in detail to the following:
~

~

~
~

~
~
~
~

I request a $50.00 refund for reasons stated above, please immediately credit my credit
card accounts that I used to pay these fees or send me a check at the address listed
below.
I request complete written statements of my accounts as listed above from
January 2012 to present. You may be violating the law by not providing an
accounting statement of the communications services we pay for, but regardless', that is
very poor customer service, especially with the outrageous up-front fees you are
charging your customers.
What specifically is the purpose of the $5 and $10 service charge fees (20% rate) and
why are they so high and what do you do with these fees?
Why do you charge $3.00 for a local 15 minute phone call?
How much does the Brevard County Jail collect from Global Tel Link for
each $5 or $10 service charge and for each phone call?
Please immediately refund all credit balances on my accounts listed above to me by
crediting my credit card accounts or mail a check to me at the address listed below.
Close both of my accounts immediately and block my phone numbers so I cannot
receive calls from inmates because I refuse to do business with Global Tel Link. On
You make it very easy to make payments to you as that is the first prompt when we call
3

your customer service number and get the automated payment system with instructions
in crystal clear English language. However, you make it virtually impossible to speak
with a live customer service representative when we have a problem as there are
multiple automated prompts before we can actually speak with a live person. When we
finally reach customer service there is a distinct language barrier to communicating
with your representatives. I point this out to illustrate that you have put a lot of
resources into collecting fees and charges but not at providing quality customer service.
I am also bringing these issues to the attention of the Florida Attorney General and the Federal
Communications Commission.
I look forward to hearing from you promptly.

Thank you,

k~«1squrre

7777 N. Wickham Rd # 12-411
Melbourne, FL 32940
Office (321) 622-8866; Cell (321) 626-9782; Fax (321) 622-8867
bill@clecknerlaw.com

4

Received & Inspected

I

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O~A

Or:T 1 9 zon
FCC MaH Room

ATTORNEYS AT LAW

T: (321) 622-8866
F: (321) 622-8867

E: bill@clecknerlaw.com

GLOBAL TEL* LINK PHONE SERVICES
BREVARD COUNTY JAIL, FLORIDA
October 10,2012
Brevard County Jail
Attention: Communications Director
860 CampRd
Cocoa, FL 32927
Global Tel *Link
Brian Oliver, CEO
2609 Cameron Street
Mobile, Alabama 36607
AdvancePay Service Department
POBOX 911722
Denver, Colorado 80291-1722
Office of Attorney General
State of Florida
The Capitol PL-O 1
Tallahassee, FL 32399-1050
Federal Communications Commission
445 12th Street SW
Washington, DC 20554

Re: Global Tel Link (GTL) Phone Services in Florida
Dear Brian Oliver, CEO GTL, Brevard County Jail Communications Director, AdvancePay
Service Department, the Florida Attorney General and the Federal Communications
Commission,
I am bringing a problem with the communications Global Tel Link provides, their deceptive
tactics and their unacceptable customer service to your attention for several reasons:
First, I called Global Tel Link customer service on 10/4112 because I have been having

multiple instances of dropped calls, specifically yesterday 10/4/12, I received 5 or 6 calls from
my client who is an inmate at the Brevard County Jail and the calls dropped off each time and I
was charged approximately $3.00 for each call. I immediately called and asked customer service
to refund the $25.00 credit card payment I paid on 10/4112 and they basically told me dropped
calls were not their fault without doing any checking into my complaint, it was like there was a
scripted answer customer service gave to my complaint. I was able to speak to my client for a
few seconds during one of the calls and he said the person next to him at the jail was on the
phone and his calls kept dropping off also clearly indicating this was a GTL problem. It was not
a problem with my phone. I did not have any dropped calls on 10/4/12 except for calls made
through GTL and I had dozens of phone calls that day to different numbers. I told the customer
service representative on 10/4112 that if they did not give me a refund I would dispute the $25.00
charge with my credit card company because I did not receive the services I paid for. I have
since made that complaint to my credit card company as GTL did not give me a refund.
More importantly, my client is in the Brevard County Jail could not conduct the
business he needed to conduct with me because of problems with GTL equipment/phone
services. This is not the first time the GTL system has had problems. A week or so ago over the
weekend the GTL phone system was down at the jail. Also, I have had at least 10 other GTL
calls that were dropped over the past two months, right after being connected (and of course GTL
collected their fee instantly and I did not get the service I paid for). I am asking for a refund of
$50.00 from GTL based on GTL's failure to provide the services I have paid for over the past
several months. GTL charges a $5.00 service charge each time we prepay a $25.00 account,
that's a 20% fee. On $50.00 prepays we are charged a service charge of$1O.00, again a 20% fee.
The prepay fees are in addition to the $3.00 fee for each phone call.
How and why can GTL charge such an outrageous "service fee" before they ever
provide any communications service? Who gets this fee, what does GTL do with it? Once we
accept a call from the jail we are instantly charged about $3.00 whether the call connects or drops
right off or not. GTL calls have a 15 minute time limit for the fees we pay and many times the
calls drop off well before the 15 minute limit. I am not paying for phone calls that are not
completed or that drop offright away, whether it is a problem with GTL equipment or the
interfaces ofGTL equipment with other service providers. No excuses - if we don't receive the
communications service GTL charges us up front for, GTL should not be paid, period!!!
Second, about a month or more ago I called GTL customer service to have statements
for my two accounts mailed to me. I was promised I would have the account statements within a
week or so. I have received no statements for my accounts (321) 622-8866 and (321) 626-9782
from GTL and when I asked GTL customer service representative about it on 10/4/12 he had no
answer and took no action to send me my statements.

Third, I fmd it appalling that GTL is taking advantage of those that are least able to
afford telephone services, citizens that are incarcerated by the state and their families. The
people that are in jail typically are represented by the public defender because they are declared
2

indigent, and they are unable to post bond. GTL's 20% service charges are outrageous and $3.00
for a local 15 minute call is ridiculous. I hope the Attorney General and FCC will investigate
these charges to determine if they are proper and lawful.
Finally, I received a call from an inmate at the jail on 10/8112 and followed GTL's
instructions to block all calls from the jail on my phone (321) 626-9782. GTL's recorded
message then told me to call an 800 number and I would receive a text message from GTL to
complete the process of blocking my phone from jail calls. Well it did not work. I did get a text
message from GTL after calling the (800) number and here is what it said:
"Locater Svc $9.99/mo Msg&date rates may apply for 20 lookups/mo. Reply
HELP for help www.wmw181.com Reply Y for info on # you R dialing Reply
STOP to cancel."
I replied "STOP"
GTL replied with: "You are NOT subscribed to the Locator Svc. No further
charges apply or msgs sent. For more assistance, Reply HELP or calISOO-8505400."
I am still receiving inmate calls from the jaiL This is another example of how GTL
plays games to try to take advantage of those least able to afford it by trying to sell something to
someone trying to cancel service. This really needs to be looked at by the Attorney General and
FCC.

Global Tel Link: Please respond specifically and in detail to the following:
~

~

~
~

~
~
~
~

I request a $50.00 refund for reasons stated above, please immediately credit my credit
card accounts that I used to pay these fees or send me a check at the address listed
below.
I request complete written statements of my accounts as listed above from
January 2012 to present. You may be violating the law by not providing an
accounting statement of the communications services we pay for, but regardless', that is
very poor customer service, especially with the outrageous up-front fees you are
charging your customers.
What specifically is the purpose of the $5 and $10 service charge fees (20% rate) and
why are they so high and what do you do with these fees?
Why do you charge $3.00 for a local 15 minute phone call?
How much does the Brevard County Jail collect from Global Tel Link for
each $5 or $10 service charge and for each phone call?
Please immediately refund all credit balances on my accounts listed above to me by
crediting my credit card accounts or mail a check to me at the address listed below.
Close both of my accounts immediately and block my phone numbers so I cannot
receive calls from inmates because I refuse to do business with Global Tel Link. On
You make it very easy to make payments to you as that is the first prompt when we call
3

your customer service number and get the automated payment system with instructions
in crystal clear English language. However, you make it virtually impossible to speak
with a live customer service representative when we have a problem as there are
multiple automated prompts before we can actually speak with a live person. When we
finally reach customer service there is a distinct language barrier to communicating
with your representatives. I point this out to illustrate that you have put a lot of
resources into collecting fees and charges but not at providing quality customer service.
I am also bringing these issues to the attention of the Florida Attorney General and the Federal
Communications Commission.
I look forward to hearing from you promptly.

Thank you,

k~«1squrre

7777 N. Wickham Rd # 12-411
Melbourne, FL 32940
Office (321) 622-8866; Cell (321) 626-9782; Fax (321) 622-8867
bill@clecknerlaw.com

4

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,
This is a public comment for the Wright Petition (CC Docket #96-128)

Aeeetv,g &Inspeeted
November 4, 2012

NQV :- 92012

Fee

Dear Chairman Genachowski,
Mail F-ioom
I'm writing to you to explain how the high cost of prison phone
calls are having on me '8W my family. I'm currently incarcerated at
,"
the J.C.I. Annex in .1~ss~'P, Naryland. The current rate for a phone
call is .30¢ for the tl;:-st-'minute and .30¢ for each additional minute.
So a half hour ~hene lo!DS distance phone call runs $9 dollars. The
majority of my family lives in the Washington D.C. area which is in 20
to 30 miles but is considered long distance and charged as such. The
person in my fami ly that I 'm mos t close wi th is my twin sis ter who
lives in North Hollywood, California. She moved out there almost seven
years ago and lives out there by herself with none of our family out
there with her, and is only able to make it horne to visit no more then
two or three times a year. So it's important that I stay in contact
with her if for nothing else to make sure that she is alright out
there by herself. Our state jobs in here average around $20 dollars a
month. That's almost half your months pay going to one half hour phone
call. With the difficult economic times I don't want to put the burden
of my family to have to pay for these phone calls. When companies li~e
"Freedom Line" corne up with a legal way to give us a opportunity to
pay a fair price for a phone call T-netix the company who has the
phone contract for this region blocks the calls forcing us to have to
continue to pay there inflated prices. As hard as it is for my family
members to visit on a regular it's extremely important for me to be
able to keep those family ties strong by phone and this system that we
have in place is making that extremely difficult. People on the street
if they don't like there long distance carrier can switch it, while we
have no choice but to pay these high prices or not be able to stay in
contact with our loved ones by phone. Where in desperate need of some
type of relief in this matter. Thank you for listening and I hope that
you will give us some type of help in this matter.

.

,

.f'-,~...

.... <'

Sincerely,
%'~~

O~~

-Received & Inspected
Jermaine Williams

NUV -9 l012

DF-7887

FCC Mail Room

1000 Follies Road
Dallas, PA 18612

November 2, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washin~ton,

DC 20554

Re:

Prison Phone Justice

Dear Chairman Genachowski:
This is a public comment for the Wright Petition eCC Docket
#96-128).

I am an inmate currently resididng in the State

Correctional Institute at Dallas, in Pennsylvania.

The Phone

system here is extremely costly for me and my family.
$5.15 for a call to Philadelphia, Pennsylvania.
approximately 150 miles from the institution.

It costs

Which is
The cost is slightly

higher when calling collect.
Moreover, GTL the system which is used by the institution
is forcing us to use their system or not use the phone at all.
Your family can no longer use their long distance provider to
accept collect calls from their incarcerated family members.
You now have to set up an account with GTL in order to make
collect calls.

This is monopolizing dnd is criminal and must

be stopped.
I would like to thank you in advance for any help that
you may provide us in this unfair and unfortunate sitution we
are in.

•

r

Very truly yours,

l

V'~

ZJ~

Jermaine Williams

Recelved &'nspected

OCT 31 ZO\2

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Received & \nspected

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FCC Man Room

October 22,2012

TO: Chairman Julius Genachowski
Federal Communications commission
Public Comments
455 12TH Street,SW
Washington,DC 20554
From: Michael Drayton 85-6812
1100 Pike Street
Huntingdon,PA 16654-1112
Sir, I'm writing to find out if you have a solution to the high cost of a
call here in Pennsylvania that we must endure in the institutions throughout
this state. This system has been a heavy burden not only for me and my family
but for the entire population of inmates here in PA. We're currently paying
$5.15 for a 15 minute call that's if we have the funds to pay for a Pre-Paid
calling card if we call collect then it's $6.20 on our families bill for 15
minutes, and that cost gets even higher for those inmates who are calling out
of state.
Sir, I'm trying to understand how inmates were shipped out to Michigan,
to help with the increase of the population that all calls were only $1.80 and
that's to call anywhere in the USA. So, I'm asking not just for me but for
everyone that this problem effects is there a solution to the high cost of the
calls that we been dealing with for years and they're only getting higher and
higher. I don't need help we all need help with this problem the inmate
population as well as our love ones.
Thank you for taking the time to read my issue I hope that you can help
me in this matter
Thank You
Michael Drayton

I £:

85-6812

~1:1'<r,
!
L/

Received &Inspected

OCT 3 " 2012
FCC Mail Room

This is a public comment for the WRIGHT PETmON (CC Docket #96-128)
Ch~an

Julius Genachowski
Federal Communications Commission
Public Co:inment
445 12th Street, SW
Washington, DC 20554
Dear Cha:innan Genachowski:
I'm writing to ask that you act on the WRIGHT petition to cap inmate telephone rates and
stop the exploitation" of prisoners and their loved ones.
I am serving time in the Michigan Department of Correction. Since corrring to prison, I
have tried to remain in close contact with my family and friends, but witb. each passing
year it becomes more clifficult. Despite publicly trumpeting the benefits of prisoners
remaining in close contact witb. their families, the self serving policies and actions by the
11DOC are continuing to tear at the very fabric of these bonds.
The tWo most important and critical ways for a prisoner to keep in contact with his family
comes through visits and telephone calls. For most families, including mine, making the
trip to visit is a rare occurrence. When you consider the bad economic times, and that
most of these visitors themselves are struggling near the margins, the cost of making the
trip to visit is prohibitive. Add to this that the :MDOC has reduced the amount of days a
prisoner can get visits, and restricted the number of visitors an inmate is allowed to see,
it's not surprising to see the number of visits being reduced by 70%.
This leaves the telephone as the main lifeline for a maj ority of prisoners. Rather than
making tills critical service more convenient, the :MJ)OC has chosen instead to exploit
this service for profit. They, along with predatory telephone providers, have colluded to
extort and target those who can least afford it. Of the average $3.25 charged for a 15
minute cail, $2.50 goes directly into the pockets of the :MJ)OC and telephone provider.
The }v1DOC claims it needs its share to shore UJl its budget. Prisoners and their families
should not be charged outrageous rates to support prison budgets, that burden should be
borne by the entire tax base. As for the telephone provider, they get a 30 % cut of the
overcharge. Remember, the telephone provider has already built in their cost and profit
margins for providing the actual telephone service. Public Communication Services is
Jv.fichigan's current provider and they are making more money from admjnistering this
slush fund than they are from providing the actual inmate telephone service.
It seems one of the functions of our Federal CoIi::Jm.unications Commission is to protect
the consumer from predatory behavior, and if this doesn't qualify for that protection, then
I don't know what ~ould. Please put a stop to this. Cap the rates!

4J~MJ/
'c9J.7/YF

{o- Iq-/~

Received &Inspected

OCT 31 Z012

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This is a public comment for the WRIGHT PE11:rtON (OC Docket 196-128)
Chairman Julius Genachowski

Received & Inspected

Federal Communications Commission

OCT 3 1 2012

Public Comment
445 12th Street, SW

FCC Mail Room

Washington, DC, 20554
Dear Chairman Genachowski:
I have a family member who is currently incarcerated in a Michigan prison. For many years I
have been subjected to excessive telephone rates when he calls home. I'm told the extra charges
go towards supporting the state's prison budget. If the state needs additional funding for
it's prison budget then it should collect those funds from the entire tax base in Michigan
as part of raising general revenue; not select a certain group of taxpayers to pay more than
everyone else. That's unfair and discriminatory.
Keeping in contact with those who are incarcerated has proven to be one of the most effective
tools for a prisoner's rehabilitation and success upon release. The politicians and prison
officials publicly trumpet the benefits of keeping prisoners and their families connected,
but behind closed doors they collude with predatory telephone companies to exploit this critical
service. In Michigan, the state and telephone company are generating $10 million annually over
and above the necessary cost of providing the actual inmate telephone service.
The FCC should protect consumers from just this type of predatory behavior. Please put a cap
on inmate telephone rates and stop this abuse on those who can least afford it.
Thank you for your time and consideration

in~~~matter.

THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION. (CCDOCKET #96-128).

Received & Inspected
DEAR: CHAIRMAN GENACHOWSKI

OCT 3 1 2012
FCC Mail Room

I HOPE THIS LEITER FIND yOU AND yOURS IN THE BEST OF HEALTH, AND UNDER
THE WRDS MANY BLESSINGS.
I AM WRITING THIS LEITER 'IO SHARE MY S'IORY, ON HOW THE HIGH COST OF PRISON

CALLS HAS AFFECTED MY FAMILY & FRIENDS & MYSELF. MY FAMILY AND FRIEND HAVE
ALWAYS BEEN THEIR FOR ME EVEN AFTER MY CIRCUMSTANCES • WE WHERE CWSE & EVEN AFTER
ALL THESE YEARS WE TRY 'IO REMAIN CWSE.THE PROBLEM IS NOT ONLY THE DISTANCE IN
MILES THAT SEPERATE US, BUT ALSO BECAUSE WE

CANN I T

COMMUNICATE AS WE ALWAYS DID.

YES I KNOW THAT I COMMITTED A CRIME • BUT WHAT I OON I T UNDERSTAND IS WHY MY
FAMILY HAS 'IO PAY FOR MY MISTAKE.I ALWAYS THOUGHT THAT JAIL WAS 'IO REABILITATE
US & REBUILD THOSE RELATIONSHIPS WE HAD WITH OUR FAMILY.AT LEAST THAT IS WHAT
OUR FAMILIES ARE 'IOLD.BUT I FIND IT DIFFICULT 'IO BELIEVE THIS.BECAUSE NOT ONLY
00 I FIND MYSELF AT THE OTHER END OF THE STATE,S.C.L GREEN,WHEN MY FAMILY IS
FROM BERKS COUNTY.THEY ARE NOT RICH,THEY ARE HARD WORKING TAX PAYING CITIZEN'S.

HERE IS MY S'IORY. I WAS ONE OF THE LUCKY ONES WHO GOT SENT 'IO THE STATE OF
MICHIGAN. THERE THE LITTLE IDNEY FROM FAMILY & FRIENDS SENT 'IO ME ALLOWED ME 'IO
BE ABLE 'IO AFFORD 'IO CALL HOME FREQUENTLY , DUE 'IO THE CHEAP COST OF CALLS. I LOST
MY FATHER 'IO CANCER, WHICH WAS A VERY TRAMATIC TIME FOR ME.BUT WITH THE WVE &
SUPPORT OF FAMILY & FRIENDS I MADE IT THROUGH THAT RUFF PATCH,& WAS EVEN ABLE
'IO PARTICIPATE IN THE FUNERAL SERVICE.ALSO MY SISTER YEIM COWN HAS A FOUR(4)
YEAR OLD DAUGHTER, WHO I WVE DEARLY, & WAS ABLE 'IO SPEAK 'IO ON A REGULAR BASIS
WHEN I WAS IN MICHlGAN.SHE WAS ONLY TWO(2) YEARS OLD AT THE TlME,BUT KNEW MY
VIOCE DUE 'IO THE FREQUENCEY OF MY CALLS.NOW SHE IS SHY & TIMID WHEN SPEAKING
'IO ME BECAUSE I CANN'T AFFORD 'IO CALL FREQUENTLY ANY IDRE.MY SISTER LIVES IN
VA. & I CALL COLLECT, SO SHE ENDS UP PAYING A SMALL FORTUNE IN COLLECT CALLS
FROM ME.
ALSO MY YOUNGEST DAUGHTERGOT SO USED 'IO HEARING MY VOICE WHEN I USED 'IO
CALL FROM MICHIGAN THAT WHEN I CAME BACK 'IO PA. IT DEVASTED HER WHEN I COULDN'T
AFFORD 'IO CALL HER. SHE WRor ME A LEITER & 'IOLD ME SHE MISSED SPEAKING 'IO ME &
KEPT ASKING WHY I DIDN I T CALL ANYMORE. SHE EVEN WENT AS FAR AS TELLING ME SHE
WOULD SAVE HER OWN ALLOWANCE IDNEY & SEND IT 'IO ME SO THAT I COULD CALL HER.IT
ALSO BREAKS MY MOI'HERS HEART THAT I CAN NO WNGER CALL HER ON A REGULAR BASIS.
CHAIRMAN GENACHOWSKI I UNDERSTAND THAT WE MUST PAY FOR OUR CRIMES, WHEATHER
WE DID THEM OR Nor,BUT I WAS SENTENCED 'IO LIFE WITHOUT PAROLE Nor MY FAMILY.I'VE
WST MY FREEDOM,WHY SHOULD I HAVE 'IO WSS MY FAMILY?I SHOULD BE ABLE 'IO SPEAK
'IO THEM ON REGULAR BASIS,BUT CANN'T DUE 'IO THE HIGH COST OF THE CALLS.
THANK YOU FOR YOUR TIME & PATIENCE IN THIS MATTER. I HOPE THAT YOU CAN HELP,
Nor ONLY ME & MINE,BUT ALL OF US WHO ARE IN CARCERATED WHO HAVE FAMILY & FRIENDS
WHO STILL WVE US.

Received &Inspected

OCT g 1 Z01Z

Ronald Williams, GB-7178
175 Progress Drive
Waynesburg, Pa 15370

FCC Mal\ Room
Chairman Julius Genachowski
Federal Communications Commission
Public comments
445 12th street, SW
Washington, DC 20554
Dear Chairman Genachowski,
This is a public comment for the 'Wright Petition'
Docket#96-128)

(CC

The high cost of the prison phone call are extremely expensive here at SCI-Greene. It is over $5 per 15 minute phone call
within the state limits and up to $15 to call to any neighboring
states.
I personally Have experienced hardships when trying to reach
my family and friends during vital times. I feel as if it is almost impossible to stay in contact with my wife on a weekly basis
and still purchase food and cosmetics. My family are already
experiencing troubles with income, so staying in touch with me
has become a huge burden.
I do not wish to take toomuch of your time Mr. Chairman, I
just sincerly ask of you to help me and others as well with this
gruesome phone situation.
Respectfully Yours,

Ronald Williams

Received & Inspected
Boymah Traub CJ-0593
175 Progress Drive
Waynesburg, PA 15370

OCT 3 1 2012
FCC Mail Room

10/22/12

Chairman Julius Genachowski
Federal Communications Commission
445 12th Street, SW
Washington, DC 20554
RE: This is a public comment for the Wright Pettion (CC Docket #96-128)

Dear Mr. Chairman Julius Genachowski:
I am writing you this letter in hopes that change can be made with regards
to these overly expensive phone prices. I am from Philadelphia and I am
currently incarcerated at S.C.I. Greene which is located in the Western part
of Pennsylvania. I've been at this jail since August of 1999, and these
expensive phone prices has taken its due toll upon me and my loved ones. It
has been and still is difficult to maintain communications with them. I am
5~ hrs. away from Phildelphia and I pay around $5.55 per phone call, this
price is for the pre-paid phone cards that we can purchase from the
Commissary. My family pays $6.25 for collect calls. The average paying job
here pays .35¢ an hour, 6 hrs a day, which totals $2.10 a day making total
pay per month $42.00. For some of us there is a 20% deduction for Court
fines (Act 84) bringing the monthly income to $33.60. After this 20%
deduction there1s the monthly toiletries and food. The cheapest phone card
available for us to purchase is $10.60 (sales tax included), this is if our
family members phones don't accept collect calls. A $10.00 phone card gets
you almost two whole phone calls. This only enables one to call home twice
during that month. If we take into consideration we'll be calling our
parent(s), sibling(s), children etc. it is impossible to maintain any
healthy relationship with anyone on the outside because of these overly
expensive phone rates. The purposes for incarceration is firstly protection
for the community then punishment of the perpetrator of the crime then comes
rehabilitation. Part of rehabilitation is having healthy communications with
the outside world. Instead of our incarceration being a punishment with
steps toward rehabilitation incarceration has turned into a business slogan
- "Inmates: Products that make us money".

As for my personal experience. As stated above, it has been hard. I still
have my mother and also two younger siblings, a brother and sister, who try
to maintain the ties. I speak with my mother as much as I am able, it has
not been the same with my siblings and others. Over the last three years
I've held five conversations with my brother and I haven't seen him since
I've been at S.C.I. Greene, he has three children that I've never met and
I've spoken to his oldest twice, the other two I don't even know, the
situation with my sister is similar. I speak with her and her children more
because of her location. However, its still a hardship. Once we are
incarcerated our loved ones also become incarcerated in a sense, they have
to endure the emotional and physical absence of the loved one who's
incarcerated. They are already suffering emotionally they should not have to
suffer financially as well. The Economy is in "The Toilet" as they say, who
has the finances to pick up an extra bill? If I were to call my mother,

brother, and sister two times each every week I would be paying a total of
$133.20 a month, this is my purchase of phone cards from the commissary, but
when it's from my family's end the bill is $150.00. Either way this is
looked at my family is still paying the bill. And now our phone system has
changed. Global Tel-Link has kidnapped the phone system, and we are
literally forced to set up an independent account for collect calls. This
means that on top of our family paying their regular phone bill that has a
long distance carrier they have to set up an account to receive collect
calls from the prisons. If this is a crime, then what is!? Something has to
change. How are we to be productive people within our communities upon our
release when it is so difficult to maintain healthy communications with the
outside world. How can one function in a society he or she is disconnected
from and unfamiliar with?
In closing, I ask you to take into consideration all of the above mentioned
and reign in the out of control monster called GIL (Global Tel-Link).
Enclosed is a Notice from GTL and also a memo from our in house phone
operator. Thank you for listening to an individual who's frustrated with
these exuberant phone prices.

Sincerly,

The cullect issue is still being addressed by GTL, and until we are formally informed of the cause an,j
solution I will not have any further information. I will update everyone as I am updated. I believe this has been
caused by the switch over to the new GTL Advance Auto-Pay system, and thus resulting in called parties not
being able to receive collect calls due to their previous billing arrangements. So in turn, I believe the end
result will be these phone numbers inmates are having collect issues with, will just simply need to set up a
GTL account.

Again, I am just speculating as this is not 100% confirmed and when I have more information I will provide.
Until then please tell your inmates, that we are aware of the issue and there is no need to send multiple
requests for this issue. They can try calling their people using their debit funds if have any, and can pass
along the GTL 1-888-385-9366 # in case they want to try and get it resolved potentially sooner.

Thanks,

Ron Nopwasky I Site Administrator
Inmate Phones I ShawnTech Communications,Inc.

Memo put out by Phone Operator

E
FCC Mail Room

Enhanced Service for Family and Friends
for Inmate Telephone Calling

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During the week of July 26th, 2012, families and friends who receive
phone calls from inmates in any Pennsylvania Department of
Corrections facility will be automatically converted from their GTL
Direct Billed accounts to a Global Tel-Link AdvancePay Account.
Families' and friends' new GTL AdvancePay account will be identified
by a new number, which will be their ten digit phone number. GTL is
pleased to provide this enhanced service to the Pennsylvania
Department of Corrections customers.
Changes associated with this conversion are as follows:
AdvancePay will be at lower rates than traditional collect calling.

Mailed monthly statements will be eliminated.
AdvancePay accounts can be managed and money can be
deposited into an account in several ways.
Payments to an AdvancePay account can be made by:
~

Using a MasterCard or Visa branded credit or debit card
online at www.offenderconnect.com
• Calling GTL's automated number 1-800 483-8314
• Mailing a check or money order payable to Global Tel-Link at PO
BOX 911722, Denver, CO 80291-1722
Regardless of the method:
Families and friends can manage phone numbers on their GTL
AdvancePay Account, make payments, view balances online at
the offenderconnect website and more!

Hours of operation:
Monday-friday, 8am to Midnight, EST
Saturday and Sunday, 9am to 8pm, EST
Mailing Address:
AdvancePay ServIce Oept.
Department 911 i 722
Denver, Colorado 80291· 172
Website:www,~onnedcom

Mr. Davit; Lee :f.!AS3041
1100 PD~e Street
Huntingdon,PA lG654-H12
October 19,2012
Chairman Jul ius Genachmvski
federal Communications Comdssion
Public C0fl11l1ents

455 12th Street,S~~
\'lashio~~ton,
20554

nc

Pleasant

Cn"2tin:~s:

Si r, I c1[:i Fetting you at this timp to pxpress the urgent need to h:=>ve the
outrAgEous telephone prices rpcluceC. T ~1ave heen i.n prison for over 24
y(,acs ,and the telep'l.onc> t"Cltes m:-e drai.ning my lovf~l~ ()nes. t understand the
business asppcts of the phom' system,but at sor.le point,the human siile nlust he
considf"red RS 1.:011. The current system not only explojts 118 [lS prisonE't"s,l)l't
our families :1n0 oti.1ert~ \,'})o love ,me; care ahout us.
l'J fe,,; years .8go PA rY::'isoner~ " 'prt~ sent to Nichig:m clue to an out of ::;tatp.
contrklCt. The r:~pn vJhom ,,:ere sent to tlichigan m::.tually :c-.aid less to nal~e a
Ll~le~;~lonE: call than those of us in P.A. They \Veee pByin7, under: $? .00 pE'f' call.
UhUe \ve pay OVAr $5.00 per call.(They we're C::-lIHng from ~~ic.hi2l:m to FA.)
Something is drastlci::.]J y \':f~on;:; \vi t:1 soc;, A systE'ITI,and I am ~;t'.qyin::~ til[-lt
something is done to correct f"ds injt~st-i.'::(~.

The' enor:'lous phone hills ::1y f<:lmil Y 'lAS had to (~nc1ur(; over ti1e years is
nothing less ti18n E'XTx>Joit8tive of thm.'e vhem love lJs,anc: \lJis1, to ~~peak hith
LIS. Please help us in the very ~erious fil!:1ttr:>r. Th;:mk You!

Daviil

Lee,~' P,s30t.J.l

Reee\'Jed & \nspeeted
Jose M. Feliciano
CA-5085
175 Progress Drive
Waynesburg, PA. 15370

OC1 '3 '\ 20'2
fCC Me\\ RoOm

Chairman Julius Genechowski
Federal Communications Commission
Public Comments
445 12th street, SW
Washington, DC 20554
October 23, 2012
RE: This is a Public Comment for the Wright Petition
(CC Docket #96-128)
Dear Chairman Genechoski,
I

have been incarcerated in the

since May
with

15,

the

1992,

Prison

and I

Commonwealth of

would like

Telephone

Rates

and

to tell
the

Pennsylvania

you my

effects

it

experience
has

had

on

me and my family.
Since 1992 my family has done everything they could to assure
that I
only

had sufficient funds

once

(1)

a

week.

to be able to make a

They

would

always

say

that

allow the system to disconnect me with them,
love ones.

My mother

and father

would do

able to speak with my children,
you now,

more than

ever."

phone call,

my

I

should

their best

the years

not

children and
to keep

because in his words,

Throughout

if
my
me

"they need

times got

harder

and the cost of paying for my calls became a

burden on everyone.

When my dad lost his job, due to the economy,

he was so depressed

that he had let me down,

that my mom told me he took out a

loan,

just so that he could continue sending me money so that I

could

continue to talk with him and my children. Unfortunately, he became
"delinquent"

and the loan

he took

became just

him. He lost weight because he fell into a
this,
my
was

in

own.

caused

me to

Communication

transferred

punished
all

turn,

to

further.

communication

with

the
My
with

fall
my

"other

family

a

of

became

children.

I

on

deeper depression and

state

only

side"

visitation
my

into

another burden
of depression

became

the

state,

nonexistent
would

write

worst

when

I

to

be

only
and
as

of

I

lost

often

as

I

could,

help

but there

bring

ease

Nevertheless,
away,

and I

was nothing

and

the

like the

feeling

of

sound of

being

the children got older,

ones voice

loved

to

a

to

child.

my sister and brother past

wasn't even able to talk with them before they left

Us.
Sir,
cents

the

for

cost of

only

talking to my

fifteen

minutes.

mother

Of

those

and

father

fifteen

is

$9.25

minutes,

a

recording interrupts the call at a minimum of four times, to remind
of that the call comes from and correctional institution,

is being

recorded and will terminate if three way or call waiting devices
are used.

Never mind that a big red sign on every wall where the

phones are located state the same as the recording. Just recently
I

found out,

when

she

from my cousin,

received

her

or paying the rent,
only once a
call

home

week.

she

failed

hang

up

the

that

question,

and

not

not

truly understood,
she

cried

when we would always talk,
of

check,

worrying

about

herself

as long as she was able to hear from me,

would

me,

S.S.I

She couldn't do that anymore and when I

to tell her that I
had

that my mother was sending me money

since

a

except

calls.

I

would
wanted

but she was so sad that she

everyday.

Especially

and we couldn't.
trip

my

if

on

Fridays,

Visiting me was

all the way from

New York,

out

where

my entire family reside, is over eight (8) hours away.
I

plead with you

Sir Chairman,

to

intervene

and

help

put

a

cap on Prison Phone Rates so that the phone companies are banned
from

charging

us

the

exorbitant

prices

that

they

charge

us

and

our families.

Jose M. Feliciano, CA-5085
175 Progress Drive
Waynesburg, PA. 15370

Received & Inspected

OCT 3 1 l012
FCC Mail Room

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Received &Inspected

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Received &inspected

OCT 31 201l
FCC Mail Room
Chairman Julius Genachowski
FCC
445 12th St. SW
Washington, DC 20554
Todd Tarselli
BY-8025
175 Progress Drive
Waynesburg, PA 15370
October 24,

2012

RE:lnquiry into filing a complaint
Dear Chairman Julius Genachowski,
I wish to inquire into how I may file a complaint against
T-Netix Telecommunictions regarding unfair phone rates and/or
monopoly on prison phone rates.
Please forward me any information/forms you may have.
Thank you for your time and consideration. Your quick
response will be greatly appreciated.

Sincerely,

~~~

Todd Tarselli

Rece'\fed &. \nspected

OC1 31 2011
FCC Ma\\ Room

Mr. Chris Briggman
Inmate I BM-7l09
1100 Pike Street
Huntingdon, PA 16654-1112
October 24, 2012

Federal Communications Commission
Public Comments
c/o: Julius Genochowski, Chairman
455 12th Street SW
Washington, nc 20554
Dear, Chairman Genachowski:
I am writing you about the concerns I have with the high
cost of a phone call here in Pennsylvania's State Correctional
Institutions throughout this State. We're currently paying
$5.15 for a 15 minute phone call that's if we have the funds to
pay for a pre-paid colling cord. If on inmate calls collect
then it's $6.20 on our families phone bill for a 15 minute call,
furthermore, that cost doubles for those inmates who are colling
out of State. This inmate phone system has been a heavy burden
not only for me and my family and friends but for the entire
population of inmates in the Pennsylvania State Prison S¥stem.
My Grandfmother is 97-yeors old and on a fixed income, with my
prison pay being .42¢ on hour, six hours a day I con barely
offord to call her once Q month.
Sir, I'm trying to find a solution to the high cost of
these inmate calls. I'm trying to understand how inmates
shipped from Pennsylvania to the State of Michigan where able to
call anywhere in the U.S.A. at a rate of $1.80 a call for 15
minutes and we are in State and it cost us $5.15 for the some
time spent on the phone. I'm not asking Just for me but for
everyone that this problem effects. Is there a solution to the
high cost of the phones calls that we've been dealing with for
years and they are only getting higher and higher?
Thank you for your time and consideration given to this
matter. If there is anything I need to do to help you assist us
here please let me know. I loo~ forward to hearing from you
soon.
Sincerely.
C,.h_ ~l.) 5;0cY3)Ld JL
Chris Briggmon
cc:cb

Rece\ved & \nspected

OCl 31 2012

October 22,2012

FCC Mail Room
TO: Chairman Julius Genachowski
Federal Communications Commission
Public Comments
455 12TH street, SW
Washington,DC 20554
From: Eric Brooks 80-2766
1100 Pike street
Huntingdon,PA 16654-1112
Sir, I'm writing to find out if you have a solution to the high cost of a
call here in Pennsylvania that we must endure in the institutions throughout
this state. This syst~ has been a heavy burden not only for me and my family
but for the entire population of inmates here in PA. We're currently paying
$5.15 for a 15 minute call that's if we have the funds to pay for a Pre-Paid
calling card if we call collect then it's $6.20 on our families bill for 15
minutes, and that cost gets even higher for those inmates who are calling out
of state.
Sir, I'm trying to understand how inmates were shipped out to Michigan,
to help with the increase of the population that all calls were only $1.80 and
that's to call anywhere in the USA. So, I'm asking not just for me but for
everyone that this problem effects is there a solution to the high cost of the
calls that we been dealing with for years and they're only getting higher and
higher. I don't need help we all need help with this problem the inmate
population as well as our love ones.
Thank you for taking the time to read my issue I hope that you can help
me in this matter.
Thank You
Eric Brooks

(Z!;/:,2766

This is a public comment for the
Matthew Clarke # 478025
TDCJ Ramsey Unit
1100 FM Road 655
Rosharon, TX 77583-8817

Wri~ht

Petition (CC Docket #96-128).

Received & Inspected

OCT 31 Z012
FCC Mail Room

October 21, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, $W
Washinciton, DC 20554
Dear Chairman Genachowski,
I am writing to support the Wri6ht Petition. I have been a Texas state
prisoner for 25 years. Texas state prisoners are not Vaid for their labor.
Thus, money is always ti 6 ht. Therefore, the hioh costs of usin6 the prisoner
phone system in the Texas Department of Criminal Justice (TDCJ)--29~ per
minute for in-state calls and 41¢ a minute for out-of-state calls--is a
difficult burden for me and my family to bear.
My wife is a biology professor at a small Christian private collebe in
Tennessee. Because of the distance, the fact that professors at small private
colle6es are not ~aid larbe salaries and the fact that she is the primary
care6iver for a frail elderly parent, we are unable to visit in person as much
as we would like. This leaves the telephone as an important way for us to
maintain our relationship.
As I said, the tele~hone is important and it is much better to have a
telephone, even an expensive one, than not to have one at all. However, even
limitin6 myself to two 20-minute phone calls a weeks with my wife, our phone
bill for those nine calls alone exceed $70 per month. Because of this large
expense, I am only rarely able to call my father and stepmother, who live in
Arkansas, or my other relatives. This is especially sad as my father and step
mother have medical conditions which prevent them visitinb in person.
Chairman Genachowski, I am not adverse to a private company makinb money
from services rendered. However, to charge rates which exceed those charbed
customers in the free world by a thousand percent while offering "commissions"
to ~ublic entities such as TDCJ as an incentive to allow the exorbitant rates
is unconscionable. In a situation such as Texas, where inmates are not paid,
it merely serves to drain the already stresses financial resources of the
prisoners' families. Please give the wri6ht Petition due consideration.
Thank you.
Sincerely,

'4;/a~tdul
Matthew Clarke

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'Du"'09 'rrt'J '3'/2. 1ears of lrr0rc2mtion) "ve wiWes.ted ~ jmmed.ia.t~ ani
_\ch9 --\Qrm ~,,€-f,ts for prisooers l,Oho c.ue r''';I~yxl eht)l{gh il, be ttble +0
~cre -fn(u\Os ®d .fa.tnlly on a ~uJa.r htsis. I llse ~e worrl "p-'v.le.ged
_bll5e- k>.:bwen ~ .s\o:te- ot o\tr CCWl'lrys eoonoroy and ~e .exorbfunt rates
~ed -to ~ ~ ca\ls) 'Iou iruly Must toe p"iv;~ed +0 caJi ofM. Rt
:-toM\\IES ~ \<»!Je S1C.r~ltes -b spertk. w',th a.o Inca.rceI'Clit:d lO'V~d ONG. But
-the achta.l <l&\Jru1htges 1'0 i4?e prlSOrJelS W~10 can call oPi01.9o -ror beyc:od ~
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II

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_~\sOO0'S+O ..f.rlen&s a~d forn'aly \s \nope. 'For i110Se who have strong ~ncls
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~or) as it tuf'nS ou~ IS c.rHie'll to ClvoldJ~ v;ole~ in prlsofl.1l1e. s1b~~
of SQ,l.f - r.espect and pride #,at () ~ ~;nds in -fQm~ly a¥d COlY)IYlUJIiiy
~ ward D-U' the s~ and hu.m; Il'ation that t.ead pr;so~rs to Vlo/ence
\k)hile, "'1c.arcerated. '"The, by-~ud of hope: tn~ sn+ei-v and
SeLu.f"I'fy ~ a' most ?nJ, coo c.or ~cticrtal ~icef.S) JiJ1e o#;c~ and o1her
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;'Bul~\'tnes rlmrHng '"the 30lLS""9 of' -prices -tor i-hese c~ll~
.:LOO 00\& cut ~Hes an? <lttk Wlertl) of Cl vYn1~ly CI.e .
.. ~\o~1 TeJ ~Ul\t.). My ..fGtnily Ct11& I hope you lolli help us
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Received & Inspected

OCT 3 1 2012
FCC Mail Room

Nelson Birdwell
DA9633
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

October 23,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128

Dear Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (15 minute call). My mother is disabled--can't work, can't
drive--so the only contact I have with her is phone calls. The very little money she has
from disability, she has to budget and go without so that I can call once per week.
I was one of the 1,000 inmates shipped to Michigan due to Pennsylvania's
overcrowding. Phone calls from Michigan to my mother's home in Pennsylvania were
only $1.80 for the same 15 minute call. I don't understand why we don't have the same
rates here, IN-STATE, when the out-of-state calls from Michigan to Pennsylvania were
so much cheaper.
There are people that I can't call because they can't afford the cost. My father,
who lives in Florida, is ill with liver problems and can't work. We have almost no
contact because a call to Florida from PA prisons cost $10.00.
I hope something can be done because all they do is take advantage of our
situation and call us criminals. Thank you for your time and assistance.

N Ison Birdwell
DA9633
175 Progress Drive
Waynesburg, PA 15370

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Rece\Ved &Inspected

OCT 311.011.
FC~ M~\\ ~(')(')m

October 22,2012
To: Chairman Julius Genachowski
Federal Communications Commission
Public Comments
455 12TH Street,SW
Washington,DC 20554
from~

1100 PIKE Street

Huntingdon,PA. 16654-1112
Gir, I'm writing to find out if you have a solution to the
high cost of Ct call here in pennsylvania that we mut endure
in the institutione:. throughout this £'tate. this system has
been a heavy burden not only for mE and m~ family but for thE
entire population of inmates her~ in PA. We1re currently paying
$5.15 for a 15 minute call that's if we have the funds to pay
for a pre-paid calling card if we call collect. then it's $6.20
on our families bill for 15 minutes, and that cost 9pts even
higher for those inmates who are calling out of state.
Sir, the cost for calls threw out the state of pennsylvania
are not the same at all. when the inmates from pennsylvania
were shipped out of state to Michigan, to help with the increase
of the population in this state of PA. ALL THERE CALLS WERE
only $1.80 and that was to call anywhere in the USA. SO I WOULD
LIKE SOME TYPE OF HELP WITH THIS MATTER AT HAND.
THANK YOU for taking some time out to read this letter. I HOPE
you can help us out with this issue!
THANK YOU FOR YOUR TIME!
JERMAINE SMITH
DN-0886

Rece\ved &lnspected

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This is a public coament for the WRIGHT PE11:rION (CC Docket 196-128)
Chairman Julius

Genachow~ki

Received &Inspected

Federal Communications Commission
Public Comment

OCT 3 1 2012

445 12th Street, SW

FCC Mail Room

Washington, DC, 20554
Dear Chairman Genachowski:

I have a family member who is currently incarcerated in a Michigan prison. For many years I
have been subjected to excessive telephone rates when he calls home. I'm told the extra charges
go towards supporting the state's prison budget.

If the state needs additional funding for

it's prison budget then it should collect those funds from the entire tax base in Michigan
as part of raising general revenue; not select a certain group of taxpayers to pay more than
everyone else. That's unfair and discriminatory.
Keeping in contact with those who are incarcerated has proven 'to be one of the most effective
tools for a prisoner's rehabilitation and success upon release. The politicians and prison
officials publicly trumpet the benefits of keeping prisoners and their families connected.
but behind closed doors they collude with predatory telephone companies to exploit this critical
service. In Michigan, the state and telephone company are generating $10 million annually over
and above the necessary cost of providing the actual inmate telephone service.
The FCC should protect consumers from just this type of predatory behavior. Please put a cap
on inmate telephone rates and stop this abuse on those who can least afford it.
Thank you for your time and consideration in this matter.

GIY'~1i
'b,(\~b.'{\~ tA~

tf\l2 ~ct\~ <-~. "~3
0aJdJu VI u..-e HE- L(q l{ ( 9

/6 {vo II ;}---'

This is a public COIBeIlt for the WRIGHT PE'l'ITION (CC Docket 196-128)

Chairman Julius Genachowski
Federal Communications Commission
Public Comment
445 12th Street, SW
Washington, DC, 20554
Dear Chairman Genachowski:
I have a family member who is currently incarcerated in a Michigan prison. For many years I
have been subjected to excessive telephone rates when he calls home. I'm told the extra charges
go towards supporting the state's prison budget.

If the state needs additional funding for

it's prison budget then it should collect those funds from the entire tax base in Michigan
as part of raising general revenue; not select a certain group of taxpayers to pay more than
everyone else. That's unfair and discriminatory.
Keeping in contact with those who are incarcerated has proven 'to be one of the most effective
tools for a prisoner's rehabilitation and success upon release. The politicians and prison
officials publicly t;umpet the benefits of keeping prisoners and their families connected,
but behind closed doors they collude with predatory telephone companies to exploit this critical
service. In Michigan, the state and telephone company are generating $10 million annually over
and above the necessary cost of providing the actual inmate telephone service.
The FCC should protect consumers from just this type of predatory behavior. Please put a cap
on inmate telephone rates and stop this abuse on those who can least afford it.
Thank you for your time and consideration in this matter.
Sincerely,

1~

~uS-ht-L (. b
L{o5t tvJtN~

y--er

61t-A+iD UtiLE / fvI.~ lfq~ l B

r

..

This is a public coaaent for the WRIGJrr PE'ITnON (CC Docket #96-128)

•
Chairman Julius Genachowski
Federal Communications Commission
Public Comment
445 12th Street, SW
Washington, DC, 20554
Dear Chairman Genachowski:
I have a family member who is currently incarcerated in a Michigan prison. For many years I
have been subjected to excessive telephone rates when he calls home. I'm told the extra charges
go towards supporting the state's prison budget.

If the state needs additional funding for

it's prison budget then it should collect those funds from the entire tax base in Michigan
as part of raising general revenue; not select a certain group of taxpayers to pay more than
everyone else. That's unfair and discriminatory.
Keeping in contact with those who are incarcerated has proven to be one of the most effective
tools for a prisoner's rehabilitation and success upon release. The politicians and prison
officials publicly trumpet the benefits of keeping prisoners and their families connected,
but behind closed doors they collude with predatory telephone companies to exploit this critical
service. In Michigan, the state and telephone company are generatin~ $10 million annually over
and above the necessary cost of providing the actual inmate telephone service.
The FCC should protect consumers from just this type of predatory behavior. Please put a cap
on inmate telephone rates and stop this abuse on those who can least afford it.
Thank you for your time and consideration in this matter.
Sincerely,

r

Received & Inspected

OCT 3 1 2012
FCC Mail Room

Raymond J. Smolsky
SCI @ Mahanoy BM-2892
301 Morea Road
Frackville, Pennsylvania
17932

Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, S W
Washington, District of Columbia
20554
October 21, 2012
RE: "THIS IS A PUBLIC

CX)MMEN'I'

FOR WRIGHT-PEI'ITION (CC Docket #96-128)."

Dear Chairman,

Here, since taking over the telephone services in Pennsylvania, by Global
Tel * Link, Corporation in 2007, they, for one, contracted for "one price" then
charge another price altogther. Example the "local" phone call was contracted
at $1.60 and when I was charged $3.80 and questioned them about it, they wrote
(which writing I have) that it was due to local, state and federal taxes. Which
does not add up. This remains true with all call service fees.
Secondly, they contracted to "reimburse" everyone for cut-off calls but
refuse to do so.
Third, we purchase "pre-paid" calling cards at corrmissary with the taxes
already included in the prices, yet when we make the calls, we are again charged
again the taxes we just paid. Double-taxing us.
The fact that the prices are astronomical and price-gouging to start with
is egregious enough, let alone the shannagans of these unlawful, unfair and
corrupt operations of their phone services without concern for anyone stepping
up to confront them about it in fear to stop any of it.
I have been to both of Pennsylvania's
Commonweal th Court and appeals to no avail.

Public

utility

Corrmission

and

Because the Governor's Office of Administration contracted with GTL the
DOC says they have no say so to stop any of this. Which I have in writing too.
The kick-back scheme carmitted by the State's politicians is illegal. The
government is not a business nor should be using tax payers money to fund or
operate one. They wouldn't charge free-citizens extra phone or utility fees
so why kick-backs from the poor, helpless prisoners and their familes?
I can only pray your Commission intervenes for right and justice equally

1-of-2

for all consumers of utility services in the entire United states of America
and stops these horrid abuses once and for all.
Thank you for your divided attention to this new single letter piece of
evidence in support of Wright's Peti tion in hopes of it enabling you to act
justly and God Bless America. I remain sincerly.

Very Truly Yours,

RJS/File

2-of-2

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TO:

Received & Inspected

Chairman Julius Genachowski
Federal Communications Commission
445 12th St, SW
Washington, DC 20554

OCT 3 1 2012
FCC Mail Room

11

FR :l!J(~(y

.-"7

I hOIi~l.4<;

SCI-Huntingdon
1100 Pike St.
Huntingdon, PA 16654

DATE: 10-00-12

RE: A PUBLIC COMMENT FOR THE WRIGHT PETITION
(CC DOCKET #96-128)

Dear Chairman Genachowski:
I'm writing this letter

to

implore you to support lower

cost of calls made from prison. The high cost of prison calls,
collect & prepaid calls have become an imposing burden on myself & family. What's notable is, in Pennsylvania the State
Department of

Corrections

wages

for

an hour for six hours of work a day;

inmate jobs is 19 cents
that

equals $22.00 dol-

lars a month. The cheapest prepaid calling card an inmate can
purchase

from

the

minute call to (,

jail's commissary is $10.60. To make a

DdwA(e..

on

a

prepaid

call cost

15

$'l .

'Jo <L

q.

per call. To call collect to <-Oe.iAu)A(e
it cost $,
:lD<?
plus taxes per call. Global Tel Link is the service provider
that has a monopoly on the Pennsylvania
system.

A\~O

ta\\5

State Prison's phone

)\ V DLA(~()(f) \~~5 ( ~~ 1- y~ I~ 7
4> Cjd-O

Despite,

the

primary phone carrier or long distance provider

my family already has a binding contract with, I can not call
them collect unless, they first set up an prepaid account
with Global

Tel Link due to G.T.L. placed collect

blocks

on

all their phone lines. Which their prices and hidden fees are
so exorbi tant
vent me
have

it

equates to extortion! Those high rates pre-

from cOirlllunicating with my

other

pressing

family

responsibilities

being able to afford the

high

rates

do

to my

family

that prevent them from
on

their fixed incomes.

It I S an injustice that my family & other less fortunate families are being punished because of the exploitation of a
phone company

that is pr.z.y1ng on

&

t3king

advantage

of

our

incarcerated circumstances. Regulating the high cost of prison calls to afforda.ble rates is long overdue. I respectfully
request your urgent attention in addressing the exploitation
&

this

injustice so that the practice of our

blatantly victimized

by

families

being

opportunist who are profi ting off of

our vulnerability can be curtailed. Thank you!

Sincerely,

Received &lnspected

Mi(. '?h;II'f Ye.rctue.

I .

FCC Mail Room

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TO:

ReceiVed & \nspected

Chairman Julius Genachowski
Federal Communications Commission
445 12th St, SW
Washington, DC 20554

Gel 31 L011.
FCC Mai\ Room

FR:

Curtis Manning #BA-1998
SCI-Huntingdon
1100 Pike St.
Huntingdon, PA 16654

DATE: 10-22-12

RE: A PUBLIC COMMENT FOR THE WRIGHT PETITION
(CC DOCKET #96-128)

Dear Chairman Genachowski:
I'm compelled

to write

this

letter

to

support lower cost of calls made from prison.

implore
Do

you

to

to the high

cost of prison calls; collect and prepaid calls have become a
great burden on myself and family. What's highly notable is,
in Pennsylvania the State Department of Corrections pay wages
for inmate jobs is 19¢ an hour for

six hours

of

work a day;

that equals $22.00 dollars a month. The cheapest prepaid calling card that a prisoner can purchase via the jail's commissary is $10.60. To make a 15

~inute

call to Philadelphia on a

a prepaid call cost $5.15 per call. To call my family collect
in Philadelphia it cost $6.25 plus taxes per call. And to add
insul t

to further inj ury, a phone company titled; Global

Link has a monopoly on the
system.

Pennsylvania

Tel

State Prison's phone

And regardless of what primary phone carrier or long distance
provider my family already has a contract with,

I

can't call

them collect unless they first pay Global Tel Link to set up
an prepaid account with them due to G.T.L. placed collect
blocks on all their lines. Which their prices and hidden fees
are

so exorbitant (high) it equates to extortion! Which some

of my family members are on fixed incomes so those high rates
prevent me from communicating with

them at all! And my wife,

daughter, sisters and mother have other burdensome responsibili ties that prevent them from being able to afford the high
rates. Which adds further stress to my family being my family
is very passionate about
Which,

being

supportive

unfortunately I'm been in for

the

in my
past

situation.

26

years

communicating with me is something that is very important
them and myself. It's an

inj ustice

that my

and
to

family and other

less fortunate families are being punished because of the exploitation of phone companies that are preying on and taking
advantage of our incarcerated circumstances.
Regulating the high cost of prison calls to affordable
rates is long overdue. In conclusion, I respectfully ask that
you have

some compassion

for

my family

and

other

families

that are being victimized by opportunist who's sole objective
is to exploit and profit off of other people's misery. Your
urgent attention in addressing this inj ustice is well needed
and

warranted!

appreciated.

cc/file

Your

time

&

consideration in this matter

is

Recewed &tnspected

OC\ 3 '\ 'lOW.
fCC Ma\\ Room

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Recetved & Inspected
Allen Ross
AJ-1152
SCI Greene
175 Progress Drive
Waynesburg, PA 15370-8082
~1r.

NOV -6Z012

FCC Malt Room

october 31, 2012
Chairman Julius Genachowski
Federal Communication Commission
Public Comments
445 12th Street, SW
Washington, DC 20554
Re: Global Tel-link over charging inmates coupled with the
pennsylvania Deoartment of Corrections receiving kick backs
from Global Tel-link to profit from impoverished inmates and
their family members.
Dear Chairman Genachowski:
I am taking my time to dispatch you this missive in
correlation to me being adamantly disgruntled pertaining to
the excessive telephone emoluments of Global Tel-l ink over
charging me related to my pre-paid calling card in addition
to Global Tel-link engaging in the same unethical practices
using surrepti tious means to over charge my cousin when I
call her collect. Moreover in both aforemention examples
Global
Tel-link
and
the
Pennsylvania
Department
of
Corrections is engaging in a malfeasance stealing monies
from me when I use my pre-pa id call ing card whereas, the
same unethical practice is implemented by the Pennsyl van ia
Department of Corrections and Global Tel-link when I
call
my cousin Ms. Celestine Martin collect.
These unethical deceptive practices has been and ongoing
insurmountable indelihle common practice for the Department
of Corrections and Global Tel-link to knowingly on their own
volition to extort inmates and their family member's by over
charqina
inmates
and
their
family
member's since the
inception when the Pennsylvania Deoartment of Corrections
and Global Tel-l ink became the telephone carrier for the
Pennsylvania Department of Corrections in Pennsylvania and
because of the unethical practices implemented by the
Pennsylvania Department of Corrections receiving kick backs
from Global Tel-link which is illegal and has been a
indelible intense burden. on me and my family members
financially.
Moreover and because of the unethical practices of
Global Tel-link coupled with the Pennsylvania Deoartment of

Corrections having in~ates from Philadelphia Pennsylvania
housed in the Western oart of Pennsylvan ia forces these
inmates to ourchase a ore-oaid calling card or call their
family members in Philadelphia collect. Moreover inmates
from Pittsburgh housed in the Eastern part of Pennsylvania
have 'no other choice but to purchase a pre-paid calling card
or call their love ones collect.
Because the Pennsylvania Department of Corrections has
complete
authority
to
place
incarcerated
inmates
in
difference parts of the State of Pennsylvania to houses
inmates out of their home region is completely beneficial to
the Pennsylvania DeDartment of Corrections to receive kick
backs from Global Tel-link because every inmates is force to
use Global Tel-link's telephone services with excessive
teleohone rates.
Moreover as a result of me being manioulated and
extorted by the Pennsylvania Department of Corrections
coupled with Global Tel-link has spawned an execrable
intense hardshio on me and my family members as a result of
being over charged for my pre-paid calls in addition to me
calling my cousin collect has been a complete hardship
financially in addition to me and my family member'S being
extorted by Global Tel-link so they can pay the Pennsylvania
Department of Corrections kick backs.
As I would like to join the prison phone Justice
Campaign to have my horrific experience of what I have
described in my let ter
incoroorated in your Petition
related to case docket number-96-l28.
As I would like to thank you and staff member's in
advance for taking your time to review the contents of my
letter concerning this matter of excessive teleohone rates
which need to be address.

Sincerely Yours

?J:/L~

Mr. Allen Ross

Page 2

Receiv'd &Inspected

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october 30, 2012

Received &Inspected
Chainnan Julius Genachowski
federal Communicationa Commission
Public Comments
445 12th street, SW
Washington, DC 20554

NOV - 6 2012

FCC Mall Room

Re: Blocking me from calling my children collect as i have done for 17yrs.
"This is a public comment for the wright petition(CC Docket#
96-128)
Dear Mr Genachowski

On saturday 10-27-12 i made an attempt to call my two daughters inwhich is
only source of corrmunicating through collect calling i was met with the
prison system telling me the call wouldn't be process unless my family buy
their phone service/provider. This is nothing IIDre than attempt to break
up families and monoponize IIDney from out love ones. Someone family that
has been dealing with AT&T etc shouldn't have to drop their phone provider
in order for an inmate and family have corrmunication. I have been calling
my children collect since 1997 and now i 1m being told i cant call is mind
bothering. Having to switch over to the institution servcie would be IIDre
burdensome than the already $5.60 my family pay for fifteen minutes a call.
It is heavy burden on family paying the high cost the is over charging them
compared to Michigan phone fees.
I look for your help for those poor families of Philadelphia, PA.

Sincere,

~4hW~

~

P1
Mr • Gary Wenker DJ-1 ~81

175 PrOgress Drive
Waynesburgh, Pa 15379

Received &InSpeeted

HOV - 62012
FCC Mail Room

'I

~--------------

if

-------

,;'&{6Z .!c,mnt~·Jc-~
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r

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J\oww..'>

De Gr)c>o",->:\

:1~-S-'77R
SCI-Greene
175 Progress Drive
Waynesburg. PA 15370

Received & InsPected

NOV 14 2012
FCC Mail Room

November 6, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
CA.\\ ~VVL~ N'lC..N~Y~('K.. lk~~~ ~~q,~~\-1~~1-~N't.
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvanla~or m~e'1o call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

:t

Sincerely,

Received & Inspected

nmu.

NOV 142012

{JJtt.To£,

FCC Mail Room

Jl.Przlld
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370
November 6, 2012

Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETIT10N
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to 10wer the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Received & 'nSfj86ted

NOV 14 201Z
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCC Man Room

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into SOciety upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Received &Inspected

NOV 14 Z012
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCC Mal! Room

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

,..'

THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION (CC DOCKET 196-128)

Received & Inspected

James T. Saye, Jr. f EJ-6573
S.C.I. Huntingdon
1100 Pike Street
Huntingdon, PA 16654-1112

NOV 142012
FCC Mail Room

Mr. Julius Genachowski, Chairman
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554

Dear Mr. Genachowski,
My name is James T. Saye, I am happily writing
to congratulate you and all advocate at your office for taking the
responsibility to under go this Campaign For Prison Phone Justice,
and it is my pleasure to be part of this campaign to fight high cost
of prison phone call.
Right now 1'm residing

har~.h(:(: i :Jr)f\

in the Pennsylvania correctional

facility at Huntingdon. I am one of the people who has been affected
by the high cost of prison phone call, including my family too. I
~f
.M.N.~<
fifteen~call

am petson who have to make oVt

Country call and it is costing me

more money to make a

over-sea. Mean while the family

.

I get here in Pennsylvania, in Philadelphia when I call them, it cost
me ten dollars for one call.
And now they have this system that been introduce within the prison
that is costing more problem for me and also my family because with
the new system even if your family have collect you can not get through
to them because the prison want your family to open an account with
them, so they block our family phone and forcing them buy into their
company before they take the block off my family phone. So I am very
happy to be part of this campaign.
Sincerely
James T. Saye, Jr.

Received & Inspected

NOV 14201Z
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCC Mail Room

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
'
There are too many people that I can't call' because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Received & Inspected
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

NOV 1 42012

FCC Mail Room

November 6, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely.

Received & In8f'ected
~IOV

SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

142012

FCC Mail Room

November 6, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County. Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Leonard McNair
CM5B21
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

Received & InsPected

NOV 142012
FCC Mail Room

November 7, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 10554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Dear Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone
calls from prisoners.
I'm an incarcerated inmate housed at SCI-Greene, Greene County,
Pennsylvania. For me to call home (in-state) is $5.41 through a prepaid
calling card sold in the prison commissary and $6.00 to call collect (both 15
minutes calls). This is simply too much money for most of my family, mY
support network, to afford. Sir, I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred me and more than 1,000 inmates to
Michigan due to overcrowding. Phones calls from MI to PA were only $1.80 for
the same 15 minute call. These are the same phone calls I try to make from
Pennsylvania, but can't afford it. In Michigan these calls were 70% cheaper.
I don't understand how rates from Mi to PA are 30% of the cost we pay in PA
for in-state calls.
There are too many people that I can't call because they can't afford the
cost. These are the same family members and friends whose support I need to
have a successful reentry into society upon release, but I'm losing all my
relationships with them due to lack of interaction and contact.
I hope something can be done, because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely

CC:L.M.

Received &Inspected

NOV 142012
SCI-Greene

175 Progress Drive
Waynesburg, PA 15370

FCC Mail Room

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
\ GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

;

Received &Inspected

NOV 142012
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCC Mail Room

November 6, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
\ GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Received &Inspected

NOV 142012
FCC Mail Room
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370
November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need-to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to- the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Reeetved &Ins!'eetea

NOV 14201Z
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCCMaURoom

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Michael Thorpe

Received &. Inspected

BK 4993

SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

NOV 142012
FCC Mail Room

November 6, 2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96-128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

Received & Inspected

NOV 1 42012
SCI-Greene
175 Progress Drive
Waynesburg, PA 15370

FCC Mail Room

November 6,2012
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th St., SW
Washington, DC 20554
THIS IS A PUBLIC COMMENT FOR THE WRIGHT PETITION
CC DOCKET #96·128
Chairman Genachowski:
I'm writing in response to your fight to lower the high cost of phone calls from
prisoners.
I'm incarcerated at SCI-Greene, Greene County, Pennsylvania. For me to call
home (in-state) is $5.41 through a pre-paid calling card sold in the prison commissary
and $6.00 to call collect (both 15 minute calls). This is simply too much money for most
of my family, my support network, to afford. I have very limited contact with my family
due to the excessive cost of these phone calls.
Recently, Pennsylvania transferred more than 1,000 inmates to Michigan due to
overcrowding. Phone calls from MI to PA were only $1.80 for the same 15 minute call.
these are the same phone calls I try to make from Pennsylvania but can't afford, but in
Michigan they were 70% cheaper. I don't understand how rates from MI to PA are 30%
of the cost we pay in PA for in-state calls.
There are too many people that I can't call because they can't afford the cost.
These are the same family members and friends whose support I need to have a
successful reentry into society upon my release, but I'm losing my relationships with
them due to the lack of interaction and contact.
I hope something can be done because it seems like all the phone company
(GTL) and Department of Corrections do is take advantage of our situation.

Sincerely,

,
Reeelved &1nspected

NOV ... 7 Z01Z
31 October 2 o1fCC

Man Room

Dear Chairman Genachowski,

This is a public comment for the Wright Petition
eCC Docket #96-128).

I am an inmate in TDCJ. I have a large family of
nine surviving members. I am the only male in the
family and I am very close to all my sisters and
their families. My incarceration is difficult
enough without the added lack of communication
with my family.
My family struggles to make ends meet due to my
incarceration (I was a monthly source of financial
assistance to the entire family). The exhorbant
fee's to make calls has created additional undue
stress to us all.
Please help us by making calls more affordable to
all incarcerated people.
God Bless You!

11-1-/;) - TH(/)Q5,

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Publ

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C()l"Y'I1e~ts

445 12th street, 9N
~~shington, nco ?0554

I

"'!!l

requ€stine thet r'ly nl3r.:e be eddpd to the peti tion

regarding
Wy

t~e

qitu~tion

~ri8on

phone justic p

is thRt I

~Rve

~€en

')f ,h~1<""t

~f

96-1?'3

•

incgrc8rqted for the IRqt thirty yeqrs, end

been trying to 1<eep ti~s "ith My f!'lrni"y. I c 1:rrr.>ntly nl)n't h8ve ""ny'·".or-ey.
I vvortc in the prison 'd tchen; "tna live froE1 'Y'.0nth, t.o :':onth fr0m the ''loney the
I roeke. I e<=l.rn 42il en honr, ''lhich equal :)73. S2 '-',t the t:;T'1d of the 'l1onth. :~I)nthl:
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monetAry quuuort from ho~e con~idering all the
died during ~y incarceration.
I end this letter,

ho~ing th~t

he~d ~em~er8

the petition help

l~th

of

~y

f?mily

low ryhone cost.

~~d

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Received &Inspected
. NOV -72012

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treetillgs:

My name is Wen-Dell.
institution.

Presently,

I

am

incarcerated

I spend $75 per month on the phone.

for 15 minutes.

in

a

correctional

One local ca11 cost me $5.30

The crazy thing is I only make $25 dollars per month.

recei ve any raises because prisoners do not have any rights.

I do not

My wife sends me

$50 each rnonth and I spend each and every dime on the phone.

Occasiona11y my

mother or brother sends me money and I spend that on everything else I need.
My confinement is really hard on my mother.
and two strokes worrying about me.

I have to keep in contact with my sons because

I am the only person that they listen to.
for a crime I did not commit.

She has had two heart attacks

I have been in prison for 25 years

I am 15 years over my minimum.

My incarceration

is hard enough upon me, to place my wife in dire straits to pay my phone bill
so that I can talk to my mother and children is an overbearing burden.
the primary

bread winner.

My wife

had to

get a

imprisoned.

She now is living on a fixed income.

job when

I

I was

was wrongfully

Please have some compassion

upon me and the 51K other prisoners in Pennsylvania.

Most people believe that

prisoners deserve what we get until they find themselves on this side of the bars.
There are many who deserve to be here, but none of us or our family members
deserve to be exploited.
in America.

PA prisoners pay hire phone rates than any prisoners

A few greedy people are getting rich off of many poor people.

pray that you hear our cries.

Received & Inspected

NOV - 2 2012
FCC Mail Room

You have heard my sighs and grant us succor!

We

Attachment C

DC-ADA8,1Wf1fwrated Inmate Telephone System Policy
f1

Retated

Telephone System Discrepancy Form

NOV - 2 20\2

dwe II
Inmate Housing Unit/Cell Number: J B Inmate Name:

VY d ~\ \ C
(lV\

a)

Inmate Number:
5

A..s - 13 L( Lf

2

All information must be completely filled in. Please be specific.
Telephone Number Called: "( 0 - q 31- ~ 't
Time and Date of Call:

7: 15 PM.

.£

0"

Inmate Telephone Used:

8: l O P M

2..

<> r

-3

10 - 12 - 12

State exact nature of problem and/or concern: (Please print)
0-10-12-

I..

or

PI
8.

b.

c.
d.

e.

Signature:

DC-8C

Date:

/0-/9-1.2..

,

0,,'"

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0", -

Received & Inspected"

COMMONWEALTH OF PENNSYLVANIA
DEPARTMENT OF CORRECTIONS
NOV - 22012
Rev 9/2010
P.O. BOX 598
FCC Mail Room
CAMP HILL, PA 17001-0598
OFFICIAL INMATE GRIEVANCE
TO: FACILITY GRIEVANCE COORDINATOR
DC-804
Part 1

"'fs.

"'1

FOR OFFICIAL USE
, I

I-I

""J

')

l I ": ",
'~,.2

',,)

GRIEVANCE NUMBER

<;roka

FROM: (INMATE NAME & NUMBER)

IJen-neI1

r).

Caldwell

"~-1344

HOUSING ASSIGN
WORK ASSIGNMENT:
.1'8-'52
~ct. De t.
INSTRUCTIONS:
1. Refer to the DC-ADM 804 for procedures on the inmate grievance system.
2. State your grievance in Block A in a brief.and uQderstandable manner.
3. List in Block B any action you may have taken to resolve this matter. Be sure to include the identity of
staff members you have contacted. '
"A. Provide a brief, clear statement of your grievance. Additional paper may be used, maximum two
pages (one DC-804 form and one one-sided 8%" x 11" page). State all relief that you are seeking.

This is ~y proble.: T ~ad '.1 ~ol18r8 an~ so~ c~an~e in ~y ,hon~ ~ccount on 10-10-11
0n 10-12-12 after a fail~ attem?t to place a calt T checke4 ~, ~ccount and I was
.18sing tIS. t then ~oe ~n ~ttemDt to olace another call with t;e r~mainin~ ~n
I placed anot"er call. Tt went t"rou~h hut as 3007'\ RS T sai'i ;el1t'). i.t hun~ IIll.
r checked ~y account aqain and I only had ~3 left ~htch wasn't enonqh to o1ace a call •

.,
I have had problems in

t~e

~lert

when

~

wife noes not

~ovever. I ~ever eo~nlained ~cause
up ~qular11 sayinq three lola, call
'~ay call capability.
~nywa,. T \oIoul~ like

?sst with the ?"one

i t was only for 8 fev rlol1ars.

'!he ohone

;BT. three

"l.an~3

to be reimbursed ";113. A,t 1)111'1 PM on 1,)-1?-1'l T ~oticed t;at Twas ;nissinq tl"l
after I tried to ,lace a call.
';:):1.1') 1')\4 T nlacerf Ii can !\nd it ~1Jn~ 'l~ after
14,. wife 58i!! hello.
T '1ho <;ai,tf ~el 10 'mt t"te pt,one ;unq UP.

't

SPElTl
I
I haye sent' 4\640.!1t) "'ls\Ci'1q ,hontl cans in tl-te h~t six ;1Jonths. '40oe, alvlIl'fs ~ems
to be missing from ~y phone ~c~t I ~ccount !et T never o~ce cornnlained. This tt~e
it is just too mucb to over 100lc~ T ',fant "11 ,qq h~ck:.
')F"P"'('T~ll.l.Y <:!,TR~T~T)t
B. List actions taken and staff you have contacted, before submitting this grievance.
1. filed a telephone discrepanc.,li.nt; ,",owever, r vish i t placed into the record
that this is ~ft on-qotng ?rObl"; ~e phones were ~ein~ wor~~ on Thursd4Y 1~11-1~
The phones were oIf all 181 ~~8' ''inti '"tRtf of the hy I)~ ?rHav 1:\-12-12
r saw two other tndtvtfiua,ls fiHttfC ':'iscreD"InCV f"ot""IlS ()n r.'dr!l't1 AS' ·dell.
Your grievance has been received and

will

be processed in accordance with DC-ADM 804.

Signature of Facility Grievance Coordinator
WHITE Facility Grievance Coordinator Copy
GOLDEN ROD Inmate Copy

Date
CANARY File Copy
~'

<

,.-

,

DC-ADM 804, Inmate Grievance System Procedures MiUJlR,liSection 1 - Grievances & Initial Review
'
Issued: 1211/2010
Effective: 1218/2010
,

"

.- ...... ~-,<

--

P1NK ActioA Return Copy

,

A~hment
"' '

1-A

Received & Inspected
Michael June, #76496
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202

NOV - 2 2012
FCC Mail Room

October 25, 2012
Julius Genachowski, Chairman
Federal Communications Commission (FCC)
445 12th Street, S.W.
Washington, DC 20554
RE: Complaint about phone charges
Dear Mr. Genachowski:
I am making this formal complaint, under the Federal Communications
Act (FCA) 47 USC § 151, that the phone company's phone rates are
exhorbitant and unreasonably high.
The Erie County Holding Center and phone company ICS, d/b/a ICSolutions
(ICS) has entered into a telephone service contract that I believe is
illegal, as I contend that these entities conspired to enter into a
monopolistic contract, in violation of the Federal Sherman Antitrust Act
(15 USCA § 1); in violation of this State's Business Law §§ 340

& 349, and

of the Civil Right of Institutional Persons Act (42 USCA § 1997).
The phone service contract between the Holding Center and ICS forces me
and my family to put money into a pre-paid account for phone services and
charges a $9 fee every time money is added to such account regardless of how
much is added.

If a pre-paid account isn't set up, no calls can be made or

received by inmates and their families.

In addition to the $9 fee, there is

a $1.50 connection fee and a 10¢ per minute charge for a 15-minute call. So
regardless of what phone company my family has, I am forced to open a pre-paid
account with ICS or I cannot make any calls to my family.
Thus, the $9 account fee that the jail and phone company's contract
imposes is an unlawful tax and/or regulatory fee, in violation of Business
Law §§ 340 and 349, and tortiously interferes with my contractual rights to

use alternative phone service carriers offering call options at lower rates,
which violates the federal Sherman Antitrust Act by charging exhorbitant
phone charges that are higher than required to cover the costs involved with
providing phone service to me and other inmates.

Further, because I cannot

seek an alternative carrier and am only limited and restricted to the ICS
phone service, the contract is an monopolistic conspiracy, as the Holding
Center grants ICS the exclusive right for telephone service in exchange for
an unreasonably high portion of the revenue generated (kickbacks).

Thus,

the restriction to only deal with phone service through ICS charges anticompetitive rates, based on such exclusive contract.

Daleure, 119 F.Supp.2d

683; Arsberry 244 F.3d 558.
Finally, I ask that you please send me a copy of the contract that the
phone company, Inmate Calling Solutions, LLC, d/b/a ICSolutions, has filed
with your agency, which involves the contractual agreement it has with the
Erie County Holding Center, located in Buffalo, New York, at 40 Delaware
Avenue, 14203.

Also, I request that you file this complaint and

investigate my assertions.

file/mj

Kevin J Barrett
Inst.1 DY-6599
P.o. Box 244
Graterford, PA.
19426-0244
FCC
445 12th Street SW
Washington, DC. 20554

OCT 222012

Oct. 10, 2012

Dear Sir/Madam:
This letter is to advise your Agency about "Acts of
Extortion" being perpetrated by phone service provider, Global
Tel Link, and the Pennsylvania Department of Corrections. As you
can tell by the address on the envelope that this letter was sent
in I am a resident of the Pa. Dept. of Corrections, which I hope
has no bearing on your review and consideration of my complaint
outlined herein.
My complaint is that phone service provider, Global Tel
Link, and the Pa. Dept. of Corrections are "Extorting" my family
members, and friends, by placing what they describe as "Collect
Call High Usage Blocks" on my family and friend's phones making
it impossible for me to call them collect. I may call a specific
number once or twice a month collect and don't understand how
this can be considered "collect call high usage" warranting a
block. They are doing this to all inmates who make collect calls.
They are telling my family and-rriends thar-they have to set up a
"Advance Pay Account" with Global Tel Link in order for them to
receive a collect call from me, in other words they have to pay
before they will remove the "phone block-. I have been making
collect calls to my family and friends for more than ten (10)
years and have never had a problem, everyone I call has paid
their bills. Now, Global Tel Link, and the fa. Dept. of
Corrections, have begun "EXTORTING" my family and friends.
When my family called their phone company they were told
that they did not place a block on their phone, and in fact told
them they were in good standing with the phone company, and even
offered them a discount on long distance service. When they
(family) called Global Tel Link, they were told that they (GTL)
did not place a block on their phone, but they could set up a
"Advance Pay Account", by giving them a debit card or credit card
number, and then they would be able to receive collect calls from
me. If Global Tel Link, or my family's phone company, didn't
place a block on the phone, who did?
One specific instance of how Global Tel Link tried to
"Extort" money from a family member is this. My Aunt in West
Virginia, who I call about once a month, (is this "Collect Call
High Usage") received a call from a representative of Global Tel
Link asking for a Debit Card or Credit Card number so that they
could set her up with an "Advance Pay Account", needless to say,

...
my Aunt refused to give them a debit or credit card number,
several weeks later when I tried calling her my call would not go
through. A message came on the phone saying that "we had exceeded
our account balance". I don't know how we could have exceeded our
account balance when we did not have their so-called Advance Pay
Account.
The actions of Global Tel Link, and the Pa. Dept. of
Corrections, amount to "Extortion", "Racketeering", and
"Monopoly", which I ask your Agency to look into and take the
appropriate action against. Keep in mind that this is not an
isolated incident, as it is happening to all inmates who make
collect calls. Should your agency need any further information
please feel free to contact me at the address listed at the top
of this letter.
I have attached herewith a memo, from Global Tel Link, that
is posted inside the institution where I am housed, and a
telephone discrepancy/request form that I filed with the
institution, and their response, which shows the actions of
Global Tel Link and the PA. Dept. of Corrections.
I wish to thank you for looking into this matter and I hope
that your agency will take the necessary actions to stop this
illegal activity. Should your agency not be the correct one to
handle this matter I would ask that you advise me of what agency
I may contact concerning this issue.

Respectfully,

Kevin J Barrett

NOTICE
Enhanced Service for Family and Friends
for Inmate Telephone Calling

integrity

innovation

responsiveness

accountability

During the week of July 26th, 2012, families and friends who receive
phone calls from inmates in any Pennsylvania Department of
Corrections facility will be automatically converted from their GTL
Direct Billed accounts to a Global Tel-Link AdvancePay Account.
Families' and friends' new GTL AdvancePay account will be identified
by a new number, which will be their ten digit phone number. GTL is
pleased to provide this enhanced service to the Pennsylvania
Department of Corrections customers.
/'

Changes associated wjth this conversion are as follows:
AdvancePay will be a/lower rates than traditional collect calling.
Mailed monthly statenlents will be eliminated.
AdvancePay accounts can be managed and money can be
deposited into an account in several ways.
Payments to an AdvancePay account can be made by:
• Using a MasterCard or Visa branded credit or debit card
online at www.offenderconnect.com
• Calling GTL's automated number 1-800 483-8314
• Mailing a check or money order payable to Global Tel-Link at PO
BOX 911722, Denver, CO 80291-1722

Regardless of the method:
Families and friends can manage phone numbers on their GTL
AdvancePay Account, make payments, view balances online at
the offenderconnect website and morel
Toll Free Number: 1-888-385-9366· Fax Number: 251-473-2802
Hours of operation:
Monday-Friday, 80m to Midnight, EST
Saturday and Sunday, 9am to 8pm, EST
Mailing Address:
AdvancePay Service .Dept.
Department 9111722
Denver, Colorado 80291-172
Website: www.offenderconnect.com

•

'.

·

,

P.allott, Sylvia
From: Roberts, Donna (GRA)
Sent: Friday, September 21,201211 :39 AM

To:

CR-CHS Counselors; CR-CHS Unit Managers; CR-CHS; CR-GRA

Good Morning:
If you have inmates complaining about collect calls not going through please have the inmate let their families
and friends know that they will have to contact GTL at 1-888-385-9366 in regarding to the latest billing
change. This could explain why the complaints are rising with collect calls not going through. (The complaints
are that the calls are being disconnected as soon as the person answers the phone).
Apparently Global Tel Link has been advising users that their numbers are permanently blocked from
receiving collect calls. There is a new procedure called Collect Call High Usage Block and each person
receiving collect calls needs to call them to unblock their phone number and adjust their payment plan.
If this doesn't rectify the problem please have them fill out a discrepancy form.
Thank youl

---~~

......

-~

--~.--

"''''- -"'--..-

-

-

"Providing over 25 years of legendary service"

912112012

••

A-BLOCK TELEPHONE DISCREPANCY/ REQUEST FORM

q- 3 0 -12..

Date:
To:

Institutional Telephone Coordinator

From:

k~V) fl :r. BClV'Y'e-tt" Name

PIN#:

'~f)y~5Yr
DC#

G7S59~

RE: Telephone Trouble

Inmate's Signature
UnitManager
j

0lkiV1 ~ 15<L~

~

J4 -- t3~2o~3
Cell Location

INMATES.REGARDING THIS COLLECT CALL
PROBLEM YOUR FAMILY AND FRIENDS
NEED TO CALL GLOBAL TEL LINK (1888-385-9366) REGARDING THE
LA TEST BILLING CHANGE GLOBAL
TEL LINK WILL BE ABLE TO EXPLAIN
TO THEM THE PROBLEM AND
HOPEFULLY THIS WILL RESOL VE THIS
ISSUE
THANK YOU

PHONE ROOM

Received & InSpecteo

(::, 222012

FCC Mail Room

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Received & Inspected

UCT 222012
Mr. Calvin walker

FCC Mail Room

ET-F.197

SCI-Gre's-ne
175 Proqrzss Drive
Waynesbu~q, PA 15370
October 17, 21012
Chairman Julius Genacnowski
Federal Communications Commission
Public Comments
445 12th St~eet, SW
Washinaton, DC 20554

Re:

Excessive's teleohone rates Global Tel-link charges
of
Corrections
related
to
kick
hac:c:~
the
DepartlT'el"t
rec:2!ives.

Dear Mr.
I
nhol'1e

am

Genachows~i:

di.8oatchtnq

\'OU

this

lett,~r

tC'

lOln

the

orison

j 11slice camnai:m' in re'JRrds to case doci<i:?t ml~r-96-

129.
I am complately disgruntled 1:::leccll,l.se I nm being charged
ey:essive telcnhone rates by Global Tel-link when I use my
r,:n:-'2-0aid calling cRrC:. I also would lik(~ to brinq to your
attention when I call my family member's collect they i~cur
the astronomical cost of my collect call whicll crs3t.,·co a
adverse situation of ~y fam~lv memb0r's ~einq victimized oy
Gl~bal
Tel-link in a surreptitious manner based on the
crucial facts of the Pennsylvania Department of Cor~ections
receivina kicks backs fro~ Global Tel-link which is a
devastating horrific b'lrden on me and my family member's
financially.

Therefore I would li~e the contents of my correscondence
~~rled to your Petit10n related to case docket number9\i-12°.

letter

Moreover I WOuld li~e to th3nk V~U for takinq your time
to review the contents of my letter concerninq this mat~er
because someth i nq has to be done about unethi cal telephone
carriers
dolin~
out
kick
backs
to
the Denartment of
Corrections which is comoletely ludicrous.
Sincerely Ycurs

Mr. Calvin Walker

cc: file

Hec€ivef.l &. inspectcCi

Gel 222012
Mr. Michael Jones
KK-9867
SCI-Greene
Waynesburg, PA 15370

FCC M2~H Room

October 17, 2012

Chairman Julius GenaChOf(lSki
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554

Re: Joining the p,rj§gn Justice Campaign against Global Tellink doling out kick back to the Pennsylvania Department of
corrections.
D~ar

Mr.

Genachowski~

I am dispatching you this letter in regards to joi.ni.ng
the Prison phone Justice campaian because of t!1e horrific
extreme burden that has been placed on me and my family
member's as a result of Global Tel-link over charging me and
my family member's in regards to collect calls and pre-paid
calls as a result of the Pennsylvania Department of
Corrections receiving kick backs from Global Tel-l ink has
placed a tremendous burden on me and my famil y member's
financially.

Therefore I would like for my comments in regards to my
letter be placed in the Petition related to case docket
number-96-l28. As I honestly feel that something should be
done to stop unfair unethical practices of telephone
carriers
providing
kick
backs
to
the
Department
of
Corrections.
As I would I ike to thank you for taking your time to
review the conts~ts of my letter.
Sincerely Yours

Mr* Michael Jones
cc: file

Received &inspected
Mr. John Cataquet
JL-5320
.sCT-Greene
175 Procress Dive
Waynesburg, PA 15370

OCT 22 ZOlZ
FCC !Vl::'~! Room

October 17, 2012

Chairman Julius Genachowski
Federal Communications Commi.ssion
Public Comments
445 12th Str~et, SW
WaRhington, DC 20554
Re: Global Tel-1in~ doling out
of Corr'<::ctions.

kic~

backs to the Deoartment

Dear Mr. Genachowski:
am dispatchinq you this letter in reference to jOinina
Prison nhone Justice Cam;:;aiqn base"J on the horrific
intense burden in re~ards to the excessive
outrageous
teleohone rat';;'.3 C'lcb:::l Tel-link cl-tar-gps me and my family
member's which is 2 complete financial hardship creating a
hocrific burden on me and my family memher's as a result of
Global Tel-link disse~inatinq kick backs to the Pennsylvania
Deoar.tment of Cor.rections.
I

tne

As Cl resu 1 t of my ,(n'r i. fic ex pE:1ri enca of me and my
family members heing over charged is causing me to limit my
calls to familv members severino family ties which is very
de0ressinq for mv family members.

As I would like you to add my unfortunate devastating
situation that I have described in my correspondence letter
to you, for you to incorporate ;ny facts in your Peti.tion
related to cage docket number-96-12O,. Moreover I would like
to thank you for taking your tlMe to r~view the contents of
my letter concerning this matter.
Sincerely Yours

Mr. John Cataquet
cc: f i 10

Heceived & Inspected

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is a public comment for the WRIGHT PETITION *

(ee

DOCKET 196-128) .

Chairman Julius Genachowski,
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554

Received & Inspecteci

GeT 222012

Dear Chairman Genachowski,
I am writing to express my concern over the outrageous cost
of telephone calls made from the prisons in the state of Wisconsin system and from the Federal Bureau of Prisons.
,~---,---, -

Our family includes three children who are now teenagers and
have had limited verbal contact with their father for the past 6
years because of the high cost of collect calls and of calls that
are pre-paid at alarming rates which include surcharges beyond a
price per minute structure. This system must change.
Our family is made to suffer with the loss of a
to criminality, but it should not be made to further
the financial benefit of corporations whose industry
usion with the prison systems to take advantage of a
tive market and of vulnerable families.

parent due
suffer for
is in colltruly cap-

Our family as a whole is forced to go without personal need
items on a monthly basis for the ability to maintain verbal contact, which is already a poor substitute for contact visits in
person, which are entireJy too cost prohibitive given th~ vast
distances the prisons are from our home.
Please recognize that some regulation must be enacted to
stop these companies and prison systems from taking advantage of
inmates and their families for t~e sake of profits and benefits.
Thank you for your time ynd consider
/

/

CUeO\{1 CVt6\-JlVY\~Cn{), CJ~~~\nOWcSJ(i' ,
• To whom it may concem,

(yJ"'~t- ~~£uJ)~~)

My name is Jarmain Merritt. I am an inmate at Jacksonville Correction Center; I am
writing you with the request that you take an in-depth look into my case. I was wrongfully
convicted of a crime that I did not commit and therefore sentenced to serve thirty five years in
pnson.

(S
f)
f·

It is my hope that you will comb through my trial transcripts so that you are fully aware :'1
of the facts surrounding this case. In doing so, you will find that not only was my trial council ~.~.
ineffective, but the trial itself was unjust. You can review my trial transcripts, police reports and :3
affidavits online by visiting wwvr.freejarmainmerritt.blogspot.com &
www.facebook.com/free ia rmainmerritt.
There has never been any evidence linking me to the crime for which I have been
convicted. After being placed in several suspect lineups, neither victim nor witnesses were able
to positively identify me as the perpetrator in this crime yet I was still convicted.
Due to my vigorous campaign efforts, my case has caught the attention of Professor Jane
Raley at Northwestern University School of Law (Center on Wrongful Convictions) in Chicago.
Professor Raley and her students are avid supporters of my case. I strongly encourage you to
contact Professor Raley at 312-503-8576, she will be happy to discuss my case with you.
My case is currently being heard in federal court. My next court date is on October 26,
2012 at 9:00am, at the Dirksen Federal Building in downtown Chicago. The Honorable Judge
Sharon Johnson-Coleman is the presiding judge (Case # 06-c-6296). I extend an invitation to this
and all future hearing, as my fate rests in not only in the hands of Governor Pat Quinn, but also
the hands of Judge Sharon Johnson-Coleman.
In closing I would like to say that this entire wrongful conviction has been a complete
miscarriage of justice! It has not only affected me, but my entire family. I have been deprived
the right to be an intricate part of my children's lives. My parents have been mental and spiritual
supporters of mine.
Unfortunately, I have had to suffer the hurt oflosing a parent while in prison. In
December 2011 I lost my DAD. Waking up each day in prison for a crime that I did not commit
is a feeling that I would not bestow upon anyone; however, waking up to find that I had lost a
person so near and dear to me as my DAD, triggered a feeling in me I have yet to find words to
describe!
My petition for Executive Clemency was submitted to Governor Pat Quinn's office in
2010 (Executive Clemency # 28980). I ask that you please review my petition and recommend
my immediate release. Attorney Jeffery Levine is my new court appointed attorney. He is
willing to substantiate the circumstances surrounding my case and wrongful conviction. Mr.
Levine can be reached at (312) 372-4600.
I appreciate your time! I look forward to your response, and know that you will do your
best in seeing that this injustice is rectified.
Sincerely,
J armain Merritt

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•

JARMAIN MERRITT
Sentenced To 35 Years For a Crime That He Did Not Commit.
On September 6, 1997, Jarmain Merritt, a tire repair
specialist, was organizing a block party for his son,
Jockess' sixth birthday. Detectives drove up to his home
with guns drawn. Moments later, Merritt found himself
-" in a squad car heading to Forest Park where he was told
he was wanted for a carjacking and other crimes, even
though he claimed that he had never been there.
In Forest Park, Merritt was placed in several lineups,
approximately 4-5 in each district. No one could identify
him. Frustrated, the police told Merritt that he would be
released if he signed some papers. Merritt realized it was
a confession and he refused to sign. He was held by false
drug charges while the police attempted to ID him with a
different carjacking in Oak Park. Merritt was held without
bond.
After six weeks, Oak Park Police took Merritt from Forest
Park to Oak Park where he was again placed in severa)
lineups. Eight hours later, he was charged with aggravated kidnapping and vehicular hijacking and was taken back
to Cook County Jail.
The Kidnapping and Carjacking of Ida Vanessa Dorantes
On Saturday, August 30, 1997, Ida Vanessa Dorantes was the victim of an attempted carjacking. Dorantes told the
police and the court that at about 1:15pm, she went to the St. Paul bank branch at 6020 W. Roosevelt Rd. to make
a deposit for her mother. When she got back into her car, a man who had been hiding on the floor behind the seat
grabbed Dorantes around the neck and ordered her to drive, threatening to kill her. Dorantes caught only a
glimpse of his face.
After driving two blocks, she pulled up in front of her house. Dorantes honked the horn, parked the car and turned
off the ignition, leaving the key in place. The man began hitting her in the head with his left fist while holding her in
place with his right arm. Dorantes escaped and the perpetrator turned on the car again.
Raul Martinez, a bystander, saw the incident take place and tried to detain the attacker. Martinez was able to hit
him a few times and turn off the car. The perpetrator started the ignition again and drove off. The police found
Dorantes' car three blocks away. The car was immediately searched for evidence and fingerprints.
Merritt's Trial Counsel Was Ineffective
Julie Harmon, Merritt's public defender, had Investigator Paul Rossi interview Martinez in person. Martinez said
that the incident lasted twenty-five seconds, he was not sure about the ID and that he could not be sure if the man
was African American or Puerto Rican. Dorantes said that the whole thing lasted five minutes or less, that the
offender was sitting behind her, and that she had not gotten a good enough glimpse of her attacker's face to make
a positive ID. When asked if she could be wrong about Merritt, she said she did not get a look at him.
Public Defender Harmon submitted at least two motions to get the case against Merritt dismissed. His family
pooled enough funds to retain Attorney Anderson J. Ward to represent him. P.D. Harmon told Ward that if she
were called to testify, she would say that she had never felt so compelled to prove someone's innocence as she
has been in Merritt's case. She highlighted the fact that she spoke to the victim who was unable to identify the
perpetrator as Mr. Merritt.

•
Ward did not conduct a thorough investigation and never interviewed anyone involved. He also did not interview
any of the five people who were with Merritt at his home at the time the crime was being committed. Ward
pointed out that Merritt is right handed (the perpetrator was left handed) and that the fingerprints found in
Dorantes' car did not belong to Merritt. Ward never examined the video tapes of the bank that police used as
evidence. They were blank. Dorantes testified that the perpetrator was about 5// 10' and 150 pounds, wore a blue
long sleeve button shirt and tan dress pants. She gave a description that could have been any African American
man. It is believed that she was told by the police to give this description. She could not describe the offender to
detectives and previously said that she doubted it was Merritt. At trial, she said that she was positive on the ID.
Ward did not use this evidence effectively. He also missed five court dates and was late for trial.
Judge William Prendergast found Merritt guilty of aggravated kidnapping and vehicular hijacking and sentenced
him to thirty-five years in prison. Prior to trial the prosecution had offered Merritt a plea bargain of seven years
which he had refused. He was punished for maintaining his innocence in a crime that he did not commit.

Where Was Jarmain Merritt on August 30, 1997?
Jarmain Merritt was at his family residence at 1408 East 6ih St. in Chicago, Illinois. He was with his son Jockess
and his two month old daughter Jermani the entire weekend planning a party for his son. Merritt was home that
day until late in the evening when he went to the corner store for some diapers. Also at Merritt's hOUSE that entire
afternoon were his mother, Dorothy Burnett, his step-father, Frank Burnett, and his brother, Howard Burnett.
Horace Hardy also spoke with Merritt by telephone that afternoon. He is a Cook County Sheriff's Correctional
Officer and a family friend. Lashauna Pinkston stopped at Merritt's home at 1:25 that afternoon and spoke with
him in person. Anderson 1. Ward, Merritt's attorney, never called any of these individuals to testify.

Why did the police frame Jarmain Merritt for this crime?
According to police reports there were two perpetrators of the carjacking in Forest Park. During the carjacking that
Merritt was first accused of, the victim heard one of the offenders call the other by a nickname, "Juice.// Jarmain
Merritt was known to the police by the same nickname. The victim of the Forest Park carjacking did not ID Merritt
because he wasn't the suspect. However, he vaguely fit Ida Vanessa Dorantes' description in a different carjacking
in Oak Park.

Police Investigation Tactics
Chicago Police falsely charged Merritt with drug possession while trying to pin the crime on him. Charges were
dropped. The day before Merritt's arrest, the Forest Park Police visited the home of Merritt's mother. She was not
home. They removed the window air conditioner, entered, and searched her house without a warrant. A neighbor
called the CPD to report the incident. Police took Lashauna Pinkston to the police station where she was held and
questioned for over 24 hours regarding his whereabouts, which she did not know. She was threatened with the
seizure of her children and her own arrest if she did not tell them where Mr. Merritt was. She was not released
until Merritt himself was arrested the following day.

Protest the Wrongful Conviction of Jarmain Merritt!
For more information go t? http:Ufreejarmainmerritt.blogspot.com/' Letters supporting Merritt's Petition for
Executive Clemency can be sent to Governor Pat Quinn at the Office of the Governor, 207 State House, Springfield,
IL 62706, Phone: 217-782-0244. Write to Cook County State's Attorney Anita Alvarez and demand that she grant a
new trial to Jarmain Merritt! Email her at: statesattorney@cookcountyil.gov
Anyone with knowledge of the actual carjacking against' Ida Van-2ssa Dorantes on August 3D, 1997, please contact
Mr. Merritt's attorney or the Chicago Alliance Against Racist and Political Repression.
Mr. Jeffrey Levine, Attorney at Law
Chicago Alliance Against Racial and Political Repression
20 N Clark Street # 800
1325 S. Wabash Ave., Suite 105
Chicago, IL 60602-4119
Chicago, IL 60605
312-939-2750
312-372-4600

You may also write a letter of support to Mr. Merritt during this difficult time.
Mr. Jarmain Merritt, B39606
Logan Correctional Center
P.O. Box 1000
Lincoln, " 62656

"This is a fublic Cammt For the Wrig}:1t Petiticn ( CC Docket #96-128)."
Re~{jiv8d

Chairman Julius Genachowski
Federal Communications Commission
445 12th. Street. S.W.
Washington D,C. 20554
Dear Chairman Genachowski,

& inspected

nCT 222012
CX:.tober 4, 2012

I am presently an inmate housed at the Roxbury Correctional
Institution in Hagerstown, Maryland. This is just one of the many~
this State and this area that is in the business of robbing the poor through the phone
system. I have been incarcerated for 28 years and I have family members and friends
who phone numbers have not change in three decades, and never had a block put on there
phone or ask to have one placed on there phone. T-Netix or Securus or whatever the
company is calling it's self, is placing blocks on my family members and friends phone
and are refusing to remove them when they are call and ask to. I have been experiencing
number by number being block by this company, and when I large my complaint to the
Institution there answer is always the same; Have your family call Securus !
Well my family did just that and Securus was trying to convince my family member to
change phone carrier to there'. company or prepaiC;l $50.00 to use there ··services.
My mother change her phone number to get around that problem just to see would that
help, and it did for a little while. But once they pick up on a phone number that is
being use regular. They throw a block on that number in hope that they can convince
your family member or friends to change phone company carrier. This practice need to
be stop ..
I

Mr. Theo

L~y,

Jr.

TO ND.: 177-433
1 A701 RoxfJury Roa.d
HFlgerst.otJJ"1,

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"This is a public comment for the Wright Petition (CC Docket #96-128)"
Dear Chairman Genachowski,
I am an inmate at Montana State prison and would like to comment
on the Wright Petition to lower costs of interstate prison phone
calls. Rates are exhorbitant and cost inmates and families more
money than they are able to afford.
In this institution we are only paid at the rate of $1.25 for
each day that we work. Our Phone rates are $4.75 for a 30 min.
call. I have to work 4 days in order to pay for a call to my
spouse or family. This would amount to nearly a $400 call if I
were payed an average wage on the streets. In perspective, of
course.
My wife is out there trying to make ends meet as well as my
family members.
I hereby urge you to pass the Wright Petition!
Sincerely,
Danny Sartain
Danny Sartain
A.O. # 2009296
Montana State Prison
700 Conley Lake Rd.
Deer Lodge, MT 59722

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Received & Inspected

'This is a public cament for the Wright Petition (ex:; IOCket#96-128)
1:>

OJainmn Julius GenacOOwski

~

Federal Camunications Cannission
Public Caments
445 12th Street, 9N
Washington, OC 20554

n8T 1 82012
FCC Mail Room

l'U:!ar Olainmn Genachowsk:i., II
My nane is Stanley Washington and II m writing you to share my story of how the telephone systan (Global
Tel*link) used by the state of Pa nearly destroyed my relationship with my m::m. My IIDther retired fran
her job two years ago due to clinical depression. And for awhile after her retirarent I was able to talk
to her every Sunday which her Dr. said reJ.ped her depression :inJrensely. What I didn It know was my IlUll was
spending her life savings to accept my calls. When the n:vney ran out I was unable to get in touch with
my IIOI1 for IIDIlths and I didn It know why. I wrote her letters that W'mt ~red, I sent my wife to her
house and she wouldn't ans-Jer the door and again I didn't know why. Only after my 81 year old grandfather
found a letter that I had written to my lIOIl and got in contact with my wife did I find out what was going
on. My lIOIl was so emhrrrassed to tell Ire that she couldn't afford to a.tlS\'.eI" my calls that she l:arricaded
herself in her house falling deeper into depression because she felt like she failed Ire as a IIDther for
being unable to answer my calls. My wife who lives a half hour away and who also works 3 to 11 llinday
through Friday had to pick up my grandfather and drive to my 1IOI1' S house every Sunday IIDrning for several
IIDIlths before they \ere finally able to convince her that I wasn't upset and that I didn't think it was
her fault that I wasn't able to call. They also were able to convince her to cane with my wife to visit
Ire where I was able to tell her face to face that I wasn It upset and that I was sorry that she spent her
life savings ans-Jering my calls. Mr. ClJairrmn what hurts Ire the nnst is that I have been doing everything
htmmly possible to get hare so that I can help my 1OOther, but now I live everyday with the burden of having
possibly trurt her IIDre than I can ever help her because she spent her life savings on those calls.

Sincerely depressed in Pennsylvania,
Stanley Washington
State Correctional Institution at Greene County

A Publication of The Pennsylvania Prison Society
Promoting a humane, just and constructive correctional system and a rational approach to criminal juStice since 1787
www.pn.ousociety.org • www.facebook.com/PeDDSflvaaiaPrisonSociety

The Prisoner lJ! the Year A ward is presented to individuals
in recognition of their constant efforts to improve themselves
and the Wortd aroUnd them, the hope they ignite in others,
, mul the positive and effective leadership they provide.

·F.

im ond foremost. I

,

would like ,;, thank God fu,

guiding me in the direction of seeking peace,

qeing remorSeful.,and for meeting Debra Germany.
P;rlson Society Official Visitor CcOnvener at SCI Laurel '
Highlands/Somerset
I read a newspaper article about her in which she
held a violence prevention forum in 2005 at Columbus
Middle School on Pittsburgh's northside. Reading the
article pull~d at my heart because I had committed a
violent crime ~d I understood the effect of committing ..
,that crime.
Because Mrs. Germany is a mother who had lost her
only child to yiolence. I could imagine how tough it must
.,
have been for',her to do what she ,wasdoing. And I
thought I should (as welL as others in my shoes) be paying
attention to ,
ther
Debra Germany's of the world.
Before reading the artid~,I had thoughfof myself as
being remorseful. But after reading it, I said to myself:
"Who other than me knows it?" .
So I leaped out on faith, wrote Mrs. Germany a
letter. and told her that I commended her for being brave
enough to g6 forward and to do what she was doing. I
also told her that her n;markable work was not gomg
unnoticed. And Mrs. Germany responded to that letter.
She wrote'('"When illy son was killed:! asked God to
give me the opportunity to help' a: young man who had
i.

,1."

' . '

",

committed a homicide. )Yho was truly remorseful;
someone who truly wanted to give back. Someone who
had a ~estimony that would touch the heart of another
young man not to travel down that same road." i\nd, she
stated. she believed that young man could be me.
I had already been whispering to young men and .
telling them that we could do better. But she inspired me
to speak out loud to anybody and everybody who would'
. listen. She iIispired me to' shout that we were more 'and
we owed more be~use of the crimes we had committed.
:Mediocre.is something I've never wanted tobe.so I'
accepted her challenge to make a difference. And. I am
,
diligent ifl'doing so.
I never thought about awards or recognition. I only
thought that it was a duty to myself. Mrs. Germany. my
motl:ier. and mothers of young men who had sucCumbed
to violence to touch as many lives as I possibly could.
SO,today, I aID humbled to be the recipient of an.
award of such distinction and prestige. Because of Mrs.
Germany. I am a product of her belief in me, due
diligence, and faith .
. I w~uld like 'to thank the Prison Society. its board.
,staff, and supporters because you beli~e in prisoner .
rehabilitation and in second chances. And. I would like to
thank Mrs. Germany; the staff of Divine Intervention
Ministries; my mother, Joanne Washington; and)ackie
McCrommon for their unwavering support.
By no means is my work done, nor is my debt to
society :or my community fully'paid. I Will work at this
for the rest of my life; this is just the beginning. And, ..
being the recipient of this aw.ard has reenergized me.and.
reaffirmed that I am indeed on the right path. •

Receive.d &. lnspectea

OCT 1 e2012
FCC Mail Room
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Received & Inspected

This is a public comment for the Wright Petition ocr 1 62012
(CC Docket #96-128)
FCC Mai: Room
Robert Dallis Payne #101123
Unit #6 A-105 / RMSI
7475 Cockrill Bend Blvd.
Nashville, TN.
37209-1048

Monday, October 08,2012

Chainnan Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC. 20554

Dear Chainnan Genachowski;
My name is Robert Dallis Payne and I'm currently serving time at the above address. I
have been locked up since March 1, 1982. I was given a flyer about the up coming bill
on prison phones and the high cost. This is my experience with Global Tel Link here in
Tennessee.
1.) Some times when you call, the phone will cut off and then you have to re-dial and
then you and your family are charged for another call. This may happen several
times during the day. The prison here has looked into it and stated that it is
Global Tel's system thatis doing this not the prison.
2.) When an inmate calls from his own account, the recording states that local calls
are just .81 cents but they are taken .89 out of our account. We reported this to
the prison administer and was infonned that Global Tel Link told them that this
was taxes for using their system.
-.
3.) When your family puts money on using the Credit Card, Global Tel Link will
charge them $5.00 for every $25.00 they put on.
4.) When I make a call from my prison account the calls are .89 for local calls, but
when my people use the credit card and I call that way, they are being charged .99
cents. This is on top of them taken the $5.00 for putting money on the account.

My lady has Dementia and MS. I call at least four times a day. Sometimes I call five
times depending on how she is doing. This is costing us between $90 to $110 per month
for just a local call. I would hate to see what it would cost us if I was on the other side of
the state and having to make a long distance call to check on my family.
I hope that you or someone can somehow get control of this situation. I feel that the
company is taking advantage of our family due to the situation that we are in. Thank you
for your time and consideration in this important matter to us.

Kindly,

Cc:

File

1
Received & Inspected

OCT 1 6l01Z

CORTEZ rnVIS-EL #237818
THUMB CoRRECTIONAL FACILITY
3225 JoHN CooLEY lliIVE
lAPEER" MICHIGAN 48446
JULY

FCC l\.'l;.,;1
..

~~~

r-'~r'\m
.,,-v

io

lL 2012

CHAIRMAN JULIUS GENACHOWSKI
FEDERAL CavMJNICATIONS CcM-1ISSION
PUBLIC Ca1'1ENTS
445 12TH STREET" ~
WAsHINGTON" II 20554
RE: " THIS IS A PUBLIC CO't1ENT FOR lHE WRIGHT PETITION (

CC

fu:KET

tf1j-128)."

DEAR CHAIRMAN GENADnVSKI:
I WAS TORN fRO\1 MY FAMILY AND FRIENDS WE TO IOCARCERATION SINCE I WAS 16 YEARS OLD" THAT WAS
AGO. THE MAJORITY OF THE PEOPLE THAT I STILL CO"MJNICATE WITH WAS STRUCK HARD BY THE
DECLINING ECOl'mY AND TELEPHONE CALLS ARE FOR THE tv'OST PART OUR ONLY LINE OF CXM1JNICATION
OUTSIDE OF LmERS. ~1v GRANJ:M)THER IS IN HER 00' S AND SUFFER fRO\1 r-wJY ILLNESSES THAT PREVENTS
HER fRO\1 WRITING. SHE OOES NOT GET AROUND THAT EASY" so VISITS ARE RARE. OuR ONLY TRUE SOURCE OF
CCMiJNICATION IS THROUGH PI-ONE CALLS. HOrVEVER THIS IS BECC1'1ING A BURDEN BECAUSE THE COST OF A 15
MINUTE CALL IS TO HIGH AND THIS IS PR<H)TING THE SEPARATION OF FAMILY THAT PRISONS HAS STARTED.

18 YEARS

I HAVE lWO SONS THAT HAS TO GRCM UP WITHOUT THEIR FATHER IN THE HC1'1E AND PHONE CALLS ARE OUR
WAY OF BEING AND STAYING CONNECTED" BUT THE COST IS TAKING ITS TOLL ON THAT BECAUSE WE CAN'T
AFFORD THE PRICE. IN ORDER FOR ME TO TALK TO MY CHI ~EN ON A REGULAR BASIS" MY FAMI LY HAS TO GO
WITHOUT SOME OF THE THINGS THAT THEY NEED AND ENJOY. I CAN GO ON FOREVER ABOUT THE HIGH COST OF
PHONE CALLS AND THE AFFECT THAT IT HAS ON MY FAMILY AND FRIENDS" BUT I Kf'KlW THAT YOU ARE A VERY
BUSY PERSON THAT RECEIVE LETTERS ALL DAY EVERY DAY. So I WILL NOT CONTINUE WITH MY PERSONAL
STORIES. HOWEVER" ON BEHALF OF MY FAMILY AND FRIENDS I APPEAL TO YOUR i-lJt'W'.l DECENCY AND ASK THAT
YOU 00 ALL THAT YOU CAN TO LOWER THE COST OF FAMILIES CQ'vtUIJICATING WITH THEIR LOVED ONES THAT
ARE INCARCERATED. I STRONG SUPPORT SYSTEM FOR INCARCERATED PEOPLE GOES A LONG WAY TO HELP THEM
BECC1'1E BmER CITIZENS UPON THEIR RELEASE AND PHONE CALLS ARE A VERY IMPORTANT PART OF THAT
SUPPORT SYSTEM. PLEASE HELP f>W<E IT AFFORDABLE.
THANK YOU IN /lINANCE FOR YOUR TIME AND HELP WITH THIS Mt\lTER.

Il~::~~_~
~~DAvIs-EL

Received & Inspected

·

~.

r ."".,.
!

Kevin J Barrett
Inst.# DY-6599
P.O. Box 244
Graterford, PA.
19426-0244
FCC
445 12th Street SW
Washington, DC. 20554

'--I

16 l012

FCC IVI::.H
l::lcom
c....... " f'1

Oc t. 1 0 , 2012

Dear Sir/Madam:
This letter is to advise your Agency about "Acts of
Extortion" being perpetrated by phone service provider, Global
Tel Link, and the Pennsylvania Department of Corrections. As you
can tell by the address on the envelope that this letter was sent
in I am a resident of the Pa. Dept. of Corrections, which I hope
has no bearing on your review and consideration of my complaint
outlined herein.
My complaint is that phone service provider, Global Tel
Link, and the Pa. Dept. of Corrections are "Extorting" my family
members, and friends, by placing what they describe as "Collect
Call High Usage Blocks" on my family and friend's phones making
it impossible for me to call them collect. I may call a specific
number once or twice a month collect and don't understand how
this can be considered "collect call high usage" warranting a
block. They are doing this to all inmates who make collect calls.
They are telling my family and-rriends tha~hey have to set up a
"Advance Pay Account" with Global Tel Link in order for them to
receive a collect call from me, in other words they have to pay
before they will remove the "phone block". I have been making
collect calls to my family and friends for more than ten (10)
years and have never had a problem, everyone I call has paid
their bills. Now, Global Tel Link, and the Pa. Dept. of
Corrections, have begun "EXTORTING" my family and friends.
When my family called their phone company they were told
that they did not place a block on their phone, and in fact told
them they were in good standing with the phone company, and even
offered them a discount on long distance service. When they
(family) called Global Tel Link, they were told that they (GTL)
did not place a block on their phone, but they could set up a
"Advance Pay Account", by giving them a debit card or credit card
number, and then they would be able to receive collect calls from
me. If Global Tel Link, or my family's phone company, didn't
place a block on the phone, who did?
One specific instance of how Global Tel Link tried to
"Extort" money from a family member is this. My Aunt in West
Virginia, who I call about once a month, (is this "Collect Call
High Usage") received a call from a representative of Global Tel
Link asking for a Debit Card or Credit Card number so that they
could set her up with an "Advance Pay Account", needless to say,

my Aunt refused to give them a debit or credit card number,
several weeks later when I tried calling her my call would not go
through. A message came on the phone saying that "we had exceeded
our account balance". I don't know how we could have exceeded our
account balance when we did not have their so-called Advance Pay
Account.
The actions of Global Tel Link, and the Pa. Dept. of
Corrections, amount to "Extortion", "Racketeering", and
"Monopoly", which I ask your Agency to look into and take the
appropriate action against. Keep in mind that this is not an
isolated incident, as it is happening to all inmates who make
collect calls. Should your agency need any further information
please feel free to contact me at the address listed at the top
of this letter.
I have attached herewith a memo, from Global Tel Link, that
is posted inside the institution where I am housed, and a
telephone discrepancy/request form that I filed with the
institution, and their response, which shows the actions of
Global Tel Link and the PA. Dept. of Corrections.
I wish to thank you for looking into this matter and I hope
that your agency will take the necessary actions to stop this
illegal activity. Should your agency not be the correct one to
handle this matter I would ask that you advise me of what agency
I may contact concerning this issue.

Respectfully,

Kevin J Barrett

NOTICE
Enhanced SerVice for Family and Friends
for Inmate Telephone Calling
During the week of July 26th, 2012, families and friends who receive
phone calls from inmates in any Pennsylvania Department of
Corrections facility will be automatically converted from their GTL
Direct Billed accounts to a Global Tel-Link AdvancePay Account.
Families' and friends I new GTL AdvancePay accounf will be identified
by a new number, which will be their ten digit phone number. GTL is
pleased to provide this enhanced service to the Pennsylvania
Department of Corrections customers.

integrity

innovation

responsiveness

Changes associated wjth this conversion are as follows:
AdvancePay will be af lower rates than traditional collect calling.
Mailed monthly state~'ents will be eliminated.
AdvancePay accounts can be managed and money can be
deposited into an account in several ways.

accountability

Payments to an AdvancePay account can be made by:
• Using a MasterCard or Visa branded credit or debit card
online at www.offenderconnect.com
• Calling GTL's automated number 1-800483-8314
• Mailing a check or money order payable to Global Tel-Link at PO
BOX 911722, Denver, CO 80291-1722

I

I
l-

I

!
!
!

I

I

Regardless of the method:
Families and friends can manage phone numbers on their GTL
AdvancePay Account, make payments, view balances online at
the offenderconnect website and more!
Toll Free Number: 1-888-385-9366· Fax Number: 251-473-2802
Hours of operation:
Monday-Friday, 8am to Midnight. EST
Saturday and Sunday, 9am to 8pm, EST
Mailing Address:
AdvancePay Service ,Dept.
Department 9111722
Denver, Colorado 80291-172
Website: www.offenderconnect.com

',.

Pallott, Sylvia
From: Roberts, Donna (GRA)
Sent: Friday, September 21,201211 :39 AM
To:

CR-CHS Counselors; CR-CHS Unit Managers; CR-CHS; CR-GRA

Good Morning:
If you have inmates complaining about collect calls not going through please have the inmate let their families
and friends know that they will have to contact GTL at 1-888-385-9366 in regarding to the latest billing
change. This could explain why the complaints are rising with collect calls not going through. (The complaints
are that the calls are being disconnected as soon as the person answers the phone).
Apparently Global Tel Link has been advising users th!Jt their numbers are permanently blocked from
receiving collect calls. There is a new procedure called Collect Call High Usage Block and each person
receiving collect calls needs to call them to unblock their phone number and adjust their payment plan.
If this doesn't rectify the problem please have them fill out a discrepancy form.
Thank youl

"Providing over 25 years of legendary service"

9/2112012

\

"

A-BLOCK TELEPHONE DISCREPANCYI REQUEST FORM

q- 30 -12

Date:
To:

Institutional Telephone Coordinator

From:

k~\J; Il r, BqV''retr
Name

PIN#:

:'DY~£Yr
DC#

67559'6"

RE: Telephone Trouble

Inmate's Signature q)Jg~t1 ~ l5ulVtQ~

Unit Manager

_~

t

J4 -- f3-2o~3
Cell Location

INMATES:
REGARDING THIS COLLECT CALL
PROBLEM YOUR FAMILY AND FRIENDS
NEED TO CALL GLOBAL TEL LINK (1888-385-9366) REGARDING THE
LA TEST BILLING CHANGE GLOBAL
TEL LINK WILL BE ABLE TO EXPLAIN
TO THEM THE PROBLEM AND
HOPEFULLY THIS WILL RESOLVE THIS
ISSUE
THANK YOU

PHONE ROOM

Received &Inspected

OCT 1 62012

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Received & Inspected

NOV 2:-3 L[(1.
701 Plantation Estates Dr.
OBT239
Matthews, 28105

FCC Mail Room

Ms. Marlene H. Dortch, Secretary
Federal Commications Commission
445 12th Street S.W.
Washington DC 20554
Re: Public Comment for CC Docket No. 96-128
Dear Ms. Dortch:
I would like to talk with you in person. I am sure you are a caring individual. I am writing
regarding the petition limiting phone rates for incarcerated persons. It seems a shame to
make calling too expensive for many of the prisoners who desparately need the support
of their families. I have never been in prison but I have been overseas where it was not
expedient to call family due to cost. I also remember lying by the phone part of the night
waiting for a call from my husband who was overseas in the Service. It came through about
5 a.m. and I will never forget the boost it gave me .. .! think to him also.
I know people are imprisoned for many reasons, but I do not think they should be denied
the privilege of talking with family because of cost. I find it disturbing that they are limited in their
calling privileges due to cost and the state profits from this.

I hope you will give your concern to this situation. And, thank you so much for caring.
Sincerely,

Mary Nelson

-------~--

The current approach to regulation of prison phone calls is extremely out of touch with real phone
costs as well as current technology trends.
Many families of prisoners already face heavy economic burdens due to the absence of their loved
one. The cost of a dollar a minute or more to talk to a loved one who lives in your same state is
outrageous. It is a predatory practice carried out upon a population that has no recourse to complain
or abstain from participating in the market. Even without considering a family's financial situation, the
practice to price gouge families who have no alternatives is reprehensible.
Additionally, many individuals and families no longer have landlines and rely only on cell phones to
make phone calls. By restricting prisoners to call only landlines, they are often unable to reach loved
ones.
Restructuring costs to be more in line with market rates and permitting access to call cell phones
should be a major priority of the FCC.

The FCC should set caps on rates and the caps should bring costs down to the most reasonable and
fair rate possible. For too long companies have price gouged in this nice industry.
The impact is not on prisoners but instead this impacts often times low income familes who send
money in to pay for phone time. Also the standards of the service provided are much lower than any
other phone service offered to consumers.

Family relationships are very important especially to people in prison. I believe that the prisons and
the courts should encourage interactions between prisoners and family. Charging exorbitant prices
for phone calls to loved ones impeded prisoners rehabilitation especially when they get out. I call on
you to provide prisoners with reasonably priced phone calls so they can stay in touch with family and
have a family to go back to not a bunch of strangers. Thanks, Sandy

Received &Inspected
November 8, 2012
Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street SW
Washington, DC 20554

NOV 1 5 2012
FCC Mail Room

Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")
Dear Secretary Dortch:
I have a family member who has been incarcerated since 1989 and I have paid well over
$4,000.00 for collect calls to keep in touch with him. The cost for inmates to maintain
connection with their families is outrageous and now he cannot call us unless we establish
an account and have money in that account at all times so that he can call us. A minimum
of $25.00 must be put in that account.
As a matter of fact my family member has technical skills, has a place to live and a family
that fully supports him and yet he is continually denied parole. He has been a tremendous
asset to the prison system where he resides. Has maintained commendable personal
development.
Another aspect of unfairness to inmates is lowering the amount of income they receive per
hour for the work they do in the prison. That small bit of money is sometimes all they have
to purchase even the smallest personal items.
The prison medical system charges the inmates for prescriptions and doctor visits. If the
family sends the inmate any money for snacks shoes, etc. that money is first applied to any
of the medical bills left outstanding from the past. The inmate has no chance to improve on
his or her situation when that happens. My family member has diabetes and requires close
medical monitoring.
Keeping in touch with family members is so key to the emotional stability of all inmates
everywhere. Our family had to drive over 10 hours to visit him in the past which is another
key issue for the inmate. Why is it so difficult to have inmates as close to their family as
possible. It is a hardship to even visit at this point.
I realize I am in and out of the current issue here but someone needs to do something
about the high cost to families for phone services.
State prisons often contract with a single phone company, allows that company to charge
for services at rates far above the market price, and then they actually receive
"commissions" from company revenues. To think that commissions are paid to prison at the
expense of families providing for each other outside of the prison is unconscionable.
We as family members plead with you to help us with this extreme financial burden that has
been forced upon us.
Thank you,
Karen Deeds

Received & Inspected

NOV 1 6 2012
November 8, 2012

FCC Mail Room

Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street SW
Washington, DC 20554

Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")
Dear Secretary Dortch:
I am writing to echo the comments submitted on this matter from Justice Fellowship:
Justice Fellowship believes that these unjust prison telephone policies must be
eradicated The FCC should uphold the Wright Petition by requiring companies to
charge reasonable rates for prison calls that are comparable to rates outside ofprison.
Adopting such policy reforms will facilitate more communication between incarcerated
offenders and their families, enabling them to draw from the encouragement and
accountability that those relationships provide. Keeping these relationships a priority
enhances offenders' well-being and protects the well-being oftheir communities.

My son has gotten into some trouble a couple of times and talking to him on the phone
from jail has been very costly and confusing. My experience with the third party carriers
has been one of frustration, aggravation and prohibitive cost. We can do better.
Respectfully,

11--'- -'
William Weckesser
618 Kensington Rd.
E. Lansing, MI 48823

1275 So. Enterprise Road
Ponca City, OK 74604
November 9, 2012

Received & Inspected
Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street SW
Washington, D.C. 20554
Re:

NOV 1 6 2012
FCC Mail Room

Public comment for CC Docket No. 96-128

In support of the "Wright Petition"
Dear Ms. Dortch,
I'd like to strongly encourage you to do whatever you can to cut the costs of telephone calls
to/from inmates in jails and prisons around this nation. It seems that those who can least
afford it, have to pay the highest rates! Families who want to keep in touch with their
incarcerated loved ones pay a higher rate for jail telephone calls than ordinary citizens pay
for overseas calls! Often, inmates are incarcerated so far from their families that face-toface visits are major hardships for those left behind and phone calls are their only option to
keep in touch.
Given that over 75% of prisoners are eventually released back into their communities, and
given that it has been shown that the more contacts and communication that those
prisoners can have with family and friends on the outside, the better their chances of
succeeding as law-abiding citizens after their release (vs. recidivating back into the prison
system again), it would seem that the government should do all that it can to encourage
families to keep strong ties with their incarcerated loved ones. Currently, the phone
situation is an obstacle to maintaining those ties.
I understand that the Bureau of Prisons' experience in charging minimal phone rates has
been that they made a whopping $34 million PROFIT in 2010 in spite of even those
reasonable rates. That kind of profit made on the poor should be criminal!
The high price of prison phone calls are expected to be borne by those LEAST able to pay;
minimum-wage families often left without their breadwinner struggle just to make ends
meet, and high phone costs make that method of maintaining ties prohibitive.
Please support the Wright Petition to put a cap on prison telephone costs. Thank you.
Sincerely,

){CUt!lj~
Nancy LeFebvre

------------------

-

Received & Inspected

NOV 1 6 2012
FCC Mail Room
Kayla Marnach
1022 Merlene Drive
Austin, Texas 78732

November 8, 2012
Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street SW
Washington, DC 20554
Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")
Dear Ms. Dortch,
I whole heartedly support the Wright Petition and beg that you will, too.
When prisoners are sentenced, so are their families. Families have to do
"time" just like the prisoner. Contact is so limited due to distance; phone
calls become the lifeline that holds the families together.
I have two friends from two different cities who have sons in prison and on
their limited budget they do all they can to provide funds for their sons. Both
sons are without fathers. It's the mother's who bear the burden and the
exorbitant phone rates are unconscionable.
Please bring justice to those outside the prison walls by mandating fair
phone rates for all prisoners.
Respectfully,

Kayla Marnach,
Concerned citizen and friend

0

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LIst ABCDE.

November 8, 2012

Received & Inspected

NOV 1 6 2012
Ms. :Marlene H Dortch, Secretary

FCC Mail Room

Federal Communications Commission
445 12th Street SW
Washington, DC 20~54
Re: Public Comment for CC Docket No. 96-128 (',\Vright Petition")
Dear .Ms. Dortch:
It has been brought to my attention the excessive phone rates some prisoners' families have to pay to keep in
touch with their loved ones who are incarcerated. I understand there are inconsistencies between States on
this issue. I am \\'!iting to request your investigation into these issues and provide justice to the families of
inmates.

Thank you for your time and careful consideration. I would appreciate hearing from you regarding this issue.
Sincerely,

Judy Roberts
712 S. Kennedy Ave.
Sioux Falls, South Dakota 57103

Received & Inspected

November 9, 2012
Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street SW
Washington, DC 20554
Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")

NOV 1 6 2012
FCC Mail Room

Jacqueline Pena
2932 Behrns Dr.
Melrose Park, IL 60164
Dear Ms. Dortch:
My husband has been incarcerated for the past 21 years. I have been accepting collect
calls and now using Consolidated Communications for all these years. I must say that I
have thousands and thousands of dollars trying to keep the communication lines open
between my husband and our family. My husband at times has been hundreds of miles
away from us. According to my understanding my calls are based on how far he is and
the charges of accepting and talking. A typical interstate collect call from a prison has a
$3.95 connection fee (regardless of the length ofthe call), and, in addition, the rate per
minute can be as high as almost 90 cents per minute. This can result in charges of
between $10 and $17 for a IS-minute collect call.
Not only do I accept his calls I have to drive long distance to see him, so now I have to
include gasoline and motel or hotel stays that honestly I can't afford, but I need to see my
husband and spend time with him. This is a very hard life and I know he did the crime,
but do I also have to be punished financially? My calls with my husband are necessary.
This is the way our family keeps in touch on a daily basis. Yes, he calls daily, we try to
keep the family as united as possible, but sometimes it's impossible because of the
extremely high phone rates.
We as the family on the outside bear these costs. I live paycheck to paycheck and barely
am NOT making ends meet. I take from one bill to pay another and this has been going
on for years. I don't have a choice to go to another company that has cheaper rates, I am
stuck with one company called Consolidated Communications because that is the
company that the Illinois Prison System has chosen and we are stuck with their decisions.
I can tell you that my calls with my husband help keep my family together. They are
extremely important to us and we look forward to that phone call every day. I write this
letter in hopes that you will help us with these rates. As a wife and mother, I am begging
you to help us. Please help us families lower the cost of inmate calls.

Respectfully,

3
"-.

Jacqueline Pena,

e of an Illinois Inmate

-----

MICHAEL R. DAVIS
Received & Inspected

1701 RUSSELL DRIVE, GARLAND, TEXAS 75040·8345
TELEPHONE 972.278.4358 FACSIMILE 972.278.4358

NOV 1 6 2012
EMAIL: MICHAEL.R.DAVIs@VERIZON.NET
CELL #: 214.668.2771

FCC Mall Room
November 8, 2012

Marlene H. Dortch, Secretary
Federal Communications Commission
445 12th Street S.W.
Washington, DC 20554
Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")
Dear Secretary Dortch:
As someone who was just released from federal prison on October 17, 2012, I want to strongly
encourage the FCC to uphold the Wright Petition by requiring companies to charge reasonable
rates for prison calls that are comparable to rates outside of prison.
Over 1.6 million people are currently incarcerated in the United States, and approximately
700,000 will be released this year. l Research has shown that maintaining family relationships is a
significant factor in the reduction of recidivism. For example, the Jane Addams Center for
Social Policy and Research determined that "[family roles and relationships are important in
reentry planning .... Family connections and other social networks impact not only families'
and children's well-being, but also the achievement of social goals such as the reduction of crime
and the building of vibrant communities.,,2 Additionally, the Urban Institute identified that
released prisoners who had "closer family relationships, stronger family support, and fewer
negative dynamics in relationships with intimate partners were more likely to have worked after
release and were less likely to have used drugs. It is evident that family support, when it exists,
is a strong asset that can be brought to the table in the reentry planning process.,,3 These findings
have long been recognized by corrections officials. In describing the purpose behind prisoner
telephone access, the Federal Bureau of Prisons states, "Telephone privileges are a supplemental
means of maintaining community and family ties that will contribute to an inmate's personal
development.'''' Consensus is clear that maintaining and building family relationships have a
positive impact on recidivism-when released prisoners are in relationship with a supportive
family, they are more likely to find ajob, less likely to use drugs, and less likely to be involved
in criminal activities.
Unfortunately, maintaining contact with family members by telephone is often extremely
difficult for offenders due to the exorbitant rate of prison phone charges. State prisons often
contract with a single phone company, allow that company to charge for services at rates far
above the market price, and then receive substantial "commissions" from company revenues.
Some states use a debit system for prisoners to buy phone minutes, but collect call systems are
[.

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Macintosh HD:Users:michaeldavis:Documents:Michael:Legal:FCC Dortch Nov 8 20l2.doc

MICHAEL R. DAVIS

Ms. Marlene H. Dortch
Page 2
November 8, 2012

the norm. This means that many offenders' families must bear the financial burden of calls,
which is often overwhelming for those who come from impoverished communities. Not only do
these practices oppress poor families, they are also perverse public policy. The "commission"
that State governments receive represents a regressive and highly selective tax that collectively
punishes offender families.
I believe that these unjust prison telephone policies must be eradicated. The FCC should uphold
the Wright Petition by requiring companies to charge reasonable rates for prison calls that are
comparable to rates outside of prison. Adopting such policy reforms will facilitate more
communication between incarcerated offenders and their families, enabling them to draw from
the encouragement and accountability that those relationships provide. Keeping these
relationships a priority enhances offenders' well-being and protects the well-being of their
communities

I
PAUL GUERINO, PAIGE M. HARRISON, AND WILLIAM J. SABOL, U.S. DEP'T OF JUST., OFF. OF JUST. PROGRAMS,
BUREAU OF JUST. STAT., NCJ 236096, PRISONERS IN 2010 [at] 1,5 (rev. Feb. 9,2012), available at
http://bjs.ojp.usdoj.gov/contentipub/pdt7pIO.pdf.

2
Creasie Finney Hairston et aI., Children, Families, and the Criminal Justice System: Family Connections During
Imprtsonment and Prisoners' Community Reentry 3 (Jane Addams Ctr. for Soc. Po\'y and Res., Research Brief,
Winter 2004), available at http://www.uic.eduljaddams/colJege/researchyublic_service/fileslfamilyconnections.pdf.
3
Christy Visher et aI., Baltimore Prisoners' Experiences Returning Home 6 (Urban Institute March 2004),
available at http://www.urban.orglUploadedPDF/310946_BaltimorePrisoners.pdf.
4
28 C.F.R. § 540.IOO(a) (2012).

Dear Commissioners,
I am in support of the petition limiting excessive prison phone rates. Most inmates are held in prisons
hundreds of miles from their homes and it is a hardship to have families drive the long distances to
visit, when one considers both the price of gas and even a motel room. Phone calls really are the
best way for these families and inmates to stay in touch. However, if prisons and jails charge
extremely high, burdensome, and predatory rates for these calls, it will cause greater burden on
families who cannot in many cases afford this.
It is possible for there to be good security and reasonable rates for these phone calls, as evidenced
by different states' rates. It appears that the disparity in these rates is due oftentimes due to phone
companies paying a commission to the state for the service, hence why it is predatory to the families
those who are forced to use this system.
I support ending this type of practice and setting up more reasonable rates for families of inmates
who are forced to use this system. Part of the system of reform will come when bonds are
strengthened for inmates and their families, not when they are hindered.
Thank you for your consideration.

Business Law & Litigation
Los Angeles: (213) 401-2550 - Lynnwood: (425) 672-3300 - New York: (212) 964-1960 - Portland: (503) 224-4600
San Francisco: (415) 735-3400 - Seattle: (206) 624-5300

November 13, 2012
Ms. Marlene H. Dortch, Secretary
Federal Communications Commission
~45 12th Street SW
Washington, DC 20554
Re: Public Comment for CC Docket No. 96-128 ("Wright Petition")
Dear Secretary Dortch:
The Wright Petition should be upheld. As a former CEO of several CLECs with
many years' experience with telecom businesses, I am experienced with the process of
attempting to bid on the lucrative prison phone business. It is my impression that states
have locked up the business with a few favored suppliers and there was little effort to
obtain competitive rates. We were not allowed to bid even though our rates would have
been substantially lower.
As a lawyer with 38 years of experience, I have seen the difficulty prisoners have
in maintaining contact with their families. Often travel is difficult or visiting hours
inconvenient. The telephone is the lifeline for the family. I have seen the difficulty
prisoners have obtaining the money to talk on the telephone to maintain their
relationship with their children. These children need their parents or are at risk to follow
the same path due to neglect. Most prisoners I have known have no money. There is no
moral justification for charging obscene telephone rates.
Sincerely,

V~~
John J Tollefsen
Attorney at Law

Mail: 2122164thStSW.Suite 300, LynnwoodWA 98087·7812

www.TollefsenLaw.com

To Whom It May Concern:
It is of great need that the excessive phone charges to a prison are made unacceptable.
I would guess the average person can not afford these excessive rates. The need for
anyone in prison to communicate with their loved ones is of extreme importance, both on
a daily basis as well as a future basis.
Please see that this is changed, because it is very unreasonable and unproductive except
for the system that is allowed to do it.
Dawn Romine

November 9, 2012
I am urging you to approve the petition to place a cap on the amount that prisons can charge
for inmate phone calls. As the mother of an inmate, I can vouch that the exorbitant rates
currently charged are not affordable. I don’t get to talk to my son very often, and while I realize
that he brought this on himself, it’s hurtful to the rest of the family to have so little contact. My
son has a 3 year old, and it would be nice if it was more affordable for him to talk to his daddy.
We would like to show him love and support, and help keep him positively focused, but it
would be a lot easier if we could talk more often.
Thank you for your consideration,
Candace Spilman

.

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Approved by OMB
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Form 2000B - Billing, Privacy, or Service Quality Complaint SEP 242012

S.I~EP. MaH Poo,/?

Consumer's Information:

FirstName:~ ,• K

Last Name:

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Company Name: ----~----~~~~--~~_c~~~------------_c~~~-(Complete only if you are filin this complaint on behalf of a company or an organization.)

2605 ~ ~
CT~ Zip Code: fZ3/0

Street Address or Post Office Box Number:
City:

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State:

Telephone Number (Residential or Business): L-=:J
E-mail Address:

-=--

Ext:-=-

---A4~-r-~-4I1'-<I------------------

* * * ANSWER EACH QUESTION THAT APPLIES TO YOUR SPECIFIC COMPLAINT * * *
1. Telephone number(s) involved (including area code):

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2. What is the ~ame of,~mpany, wireless carrier, or other company that is the subject of
yourcomplamt?

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3. What is the account number that is the subject of your complaint?

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4. lfyou are disputing charges on a telephone bill, complete the following:

a. Disputed amount: $_ _ _ _ _ __
b. Have you paid any of the disputed charges? - Yes -

No

c. Did the billing company adjust or refund the disputed charges? - Yes - No
d. lfyes, what was the amount of the adjustment or refund? $____-________
e. Are the disputed charges related to additional services? - Yes - No
lfyes, please explain: ___________
- _____________
5. For billing and non-billing complaints (including privacy and service quality issues) please provide

the details of your complaint or any additional information below:

~

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September 2007

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September 17, 2012

Craig .S.'il:nders

D.O.C. # FS1684
s. C. 1. Kockvievl
Boy. A

Ballefonte,

Pe~~.

16823-0820

Chairman Julius Genachowski
Federal Communicat ions COlGtnission
Public Comment~
445 12th Street, SW
Washington, DC 20554

Received & In8~ected

SEP 242012
FCC Mail Room

Re: Wright Petition (CC Docket #96-128)

Dear Chairr.Jan Genachowski:
This is a public comment: for the Wright PetiLio;] (CC Docket #96128). I have been personally a~d severally effected by the high cost
of prison phone calls. To call family membars uutside of my ~ome state
of Pennsylvania, it cost approximately $12.00 for a 15 minute ph0ne
call. For 15 minute phone calls wit.hin the ~tate, they are about
$5.00. Not only are the cos t extrnord ir:arily high, b;lt the p::ison
administration restL"i~ts our famIly's ability to reduce the cost by
using services like "Google Voice" numbers, which would allow us to
mak~ calls at local rates. In the 10 years that I have been in prison,
these calls have cost me and my family thousands of dollars. There is
no justification for charging prisoners rates higher than the rest of
socIety.
Thank you for your time and attention in this matter.
Respectfully Submitted,

".~

/~/

~~~~
Craig Saunders
cc: file

Received & \nsf)eeted
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC #20554

SEP 24 Z012

FCC Man Room
9-16-12

Dear Chairman Genachowski:
This is a public comment for the Wright Petition (CC Docket #96128).
The other day I heard the attorney general of Michigan warning
gas stations about "gas price gouging".
I thought to myself,
'wha t about the phone gouging, the mp3 gouging, and any 0 ther
price gouging that can be laid on us, doesn't he care?'
Before
the thought ended I smiled and said "No Way."
I realize tha t
prison is a money farm.
That's why they don't want to do right
by the people that live in here; prisoners & our families.
The
worst of these examples is the high cost of the phone calls for
us and our families.
Calls use to cost about $9 each, then something happened a few
years back and for a year calls only cost .10\ a minute.
But
then some one must have figured that was too low, because after
that year was over it went up to about .25\ a minute, a 250%
increase.
I make about $22 a month carrying a yellow bucket.
So
if I make a 10 minute phone call, I have just spent roughly 10%
of my monthly income.
My sister and brothers always ask, "why don't you call more, your
nieces and nephews want to talk with you."
When calls were only
.10\ a minute, I was able to tutor my nephew to a GED--that felt
really good.
Now it is financially impossible for me to maintain close ties
with all of my family, so I do what I can.
This gap will have to
be filled when I am released from here in a short time.
So I
will be able to get myself a new "calling plan".
But what is
being done is nothing short of deliberate family separation.
The
phone company could make their money and give the MDOC their
required kick-back by charging less for call and thereby having
more calls made.
Their profi t would come off of the volume of
calls.
But to all but destroy communication between sometlfthe
poorest people in the country, prisoners and their families, is
just a ruthless business practice.
You know that old saying about power and how it corrupts, and how
absolute power corrupts absolutely?
Well you are looking at an
example of that here.
The intervention of the FCC is implored.
Please helps us.

,.J~foefelY,

wmrDavid~166300
Kinross Corr. Faciltiy
16770 Water Tower Dr.
Kincheloe, MI. 49788

Reee\ved & \ftspeeteti
September 11, 2012

SEP 2. 4Z01Z
Chairman Julius Genachowski
Federal Communications Commission
Public Comments
445 12th Street, SW
Washington, DC 20554

FCCMaH Room

RE: "This is a public comment for the Wright petition (CC Docket
#96-128)."

Dear Chairman Genachowski:
Thank you very much for taking interest in the outragous problems
we are experiencing in the prison phone sy~ems.
Our current phone system here at CDCr is nothing but unfair and
unjust. As you will quickly be able to see from the letters I've
included I have, along with many other inmates have been being
tramatized and taken advantage of for a long time. This is all
being done by a soleprovider Global-tellink.
Ever since I've come to prison I have been having an ex~mely
hard time maintaining contact with my family, or anyone else I
try to call. We cannot contact anyone unless they have previously
set up and maintained an account with Global. And they make it
hard to initialy set up an account
With todays technology almost all people have cell phones that
don't except collect calls, therefore we cannot call. Many times
inmates need to call parties that don't have an account with Global,
and can't.
We need to have a prepaid phone card system. This would abolish
all the problems were having. It would cause no security risk,every
thing else will still be in place. I have tried to contact them on
severaloccasions to offer them suggestions and let them know about
all the stress their company causes and they have never had the
common courtesy to return any of my letters.
Any help you can provide in this much deserved campaign will
greatly be appreciated. Please let me know what else I can do to
help.

/(;;j):&2
F-48204 C4 212u
P.O. Box 8500
Coalinga, Ca 93210

RANDY D PIERCE
F-48204 c2 134u
POB 8500
Coalinga, Ca 93210

BUSINESS, PROFESSIONS AND CONSUMER PROTECTION,
Capitol bldg. Room 3013
Sacramento Ca 95814

Dear Sir or Madam,
As an inmate in the California State Prison system and a citizen
of the state, it is my duty to inform you of the problems involving
the telephone system and it's current provider, Global Tel-Link.
Global institutes policies and procedures which are ineffective
and unjust. As we are forced to deal with this company forl.phone
service, I believe a sincere attempt should be made to rectify the
situation~

Inmates have very little in the way of resources and~ due to
Global's policies, it is almost impossible to maintain positive
connections with family, friends, employers and the community at
large. Such connections are imperative for a successful reintergration
into society once our sentences have been completed.
We are-currently unable to place collect calls to anyone who has
not first established an Account with Global and paid a $100. security
deposit. This severely limits an inmates ability to maintain contacts
with the outside world. We should be allowed to place collect calis
to whomever we wish as long as the recieving party is willing to
accept the charges. In the alternative, allowing the use of prepaid
calling cards along with direct dial privileges would allow inmates
to establish and maintain contacts with the community at large.
Another issue that arises frequently when an inmate attempts to
remain connected with the community is that calls to cell phones
are automatically blocked. Since the cell phone is now a more popular
choice than a landline, it is fast becoming impossible to call many
friends and relitives. In order to call these people, they must
maintain two separate phone systems. This is not a practical solution
for many people in today's economy and is extremely counterproductive.
Any help or insight you can offer in this matter would greatly
be appreciated. Thank you for taking the time to consider the matter
put forth in this letter.
Sincerely,
Randy D Pierce

Randy D Pierce
F-48204 C2 134
POB 8500
Coalinga, Ca 93210

To CEO Global Tel-link,
This is a formal.complaint regarding your company's customer
service representatives as well as its policies ana procedures
dealin~ with the setting up of accounts. You have caused me much
stress and heartache to date and there are many inmates in the
California state Prison system that have been treated just as
poorly by your company.
In 2008, my mother Lorene J. Raddy, went through the process
of setting up an account with you so that I could call her collect.
This process took several months and my mother was required to
place a $100. deposit on her account. This deposit was required
even though my mother maintained home and business telephone
services for over 50 years and had never received a disconnect
notice.
After only two collect calls lasting 15 min. each, your company placed a block on the line. She attempted to have the block
removed but had nothing but problems when dealing with your customer service. The block was never removed.
My mother then became very ill and found it extremely hard to
write to me. She needed to be able to talk to me so she attempted
once more to have the block removed from her line. She understood
that her account was reactivated and that the block had been removed. She sent me a note advising me that I should now be able to
make collect calls again, however the block was still in place,
this was in early 2011. Due to the ineffectiveness of your customer service department, we were never able to have the block removed.
NOW IT" S TOO LATF. r1y mother passed away and your business
practices have cost me the opportunity to speak with my mother
and comfort her during the last few months of her life. I am
extremely sad and heartbroken not to mention angry that I was unable to speak with her while a terminal illness slowly took her
away from me.

Because of your policies and practices regaroing the establishment of accounts and the payments of deposits, I am still unable to place calls to the rest of my family, and this is very
upsetting and is what truly hurts my heart.
We as inmates in California state Prisons, shoulo be able to
place calls to anyone we wish and have them billed collect. This
sort of policy change would enable all of those concerneo to avoid
all of the problems that arose in my case.
Would you please provide me with a copy of your policies and
an explanation as to why it is so difficult for reliable telephone customers to get service. I would also like to know why I am
not allowed to place collect calls to whomever I wish.
Sincerely,

Randy D Pierce

Received & InsPected

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